Ratings based on 1,424 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Alles in Ordnung

Posted May 20, 2015
Haben drei Nächte verbracht. Zimmer hatte eine angenehme grösse und sauber. Hotel ist mit Mietwagen gut geeignet. Nach San Fransisco benötigt man mit dem Auto 30-40 min. Frühstück war ok. Flughafen gleich in der Nähe, aber es gibt kein Fluglärm.
3 out of 5
by A verified travelerfrom california

Internet and the shuttle system are a problem

Posted May 18, 2015
Pros: Room was nice
Cons: As above
In our room, the Internet worked sporadically and we were poorly treated when we asked for help with this issue. The staff presumed it was our problem (maybe the gray hair set them up to think that) but it was not. The shuttle service is shared and the hotel I the first stop so you have to get up an hour early as it only goes once an hour.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Nice hotel close to everything.

Posted May 16, 2015
A nice, clean, comfortable, and spacious hotel. Very clean and beds were comfortable, however, I was unaware that if you are using a debit/credit card you must pay in full upon check in. Staff was helpful and nice.
2 out of 5
by A verified travelerfrom VA

too far from SFO, overpriced

Posted May 15, 2015
Cons: most everything
Location: terrible location,no assistance from front desk staff where to catch a meal or call for delivery except two pamphlets on a side table in the lobby
too far from SFO, overpriced, room was cold and smelly, noisy outside and above, sheets had some sort of gunk on the one bed, fortunately there were two beds in the room, bathroom was European style open shower..very cold, room was right across a very narrow hall from elevator-noisy and right next to the breakfast eating area-noisy (babies crying in the early morning), carpeting was dirty, everything was outdated and old
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
The clerk was very friendly and helpful. The room was clean and comfortable. It's only a short drive to the airport. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2015
The hotel employees were very helpful. Helped to make my stay nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Near the airport

Posted May 3, 2015
Pros: Location to the airport & free shuttle bus to & from the airport.
Cons: Communication about getting the correct shuttle bus.
Location: On a busy road. We had a room to the back thus was quiet. In a residential area.
Wanted a room near to the airport. Room was large with a huge bed & great bathroom. We arrived early not expecting to get checked in but we were!!! Staff were great very helpful. Used courtesy bus to & from the airport & also used this as a means to get to the BART. Only thing to note is make sure you get the correct courtesy bus as two say Howard Johnson but only one says San Bruno. Nobody told us that bit & unfortunately the shuttle bus driver on the wrong bus was not helpful & quite rude. But all in all a good room near the airport.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nürnberg

Einfach aber gut

Posted Apr 14, 2015
Gute Flughafenanbindung, sauber, praktisch, Frühstück gut und unkompliziert. Parkplatz direkt an Lobby
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and good amenities for economic price

Posted Apr 13, 2015
Check in was very easy and parking is underground which is easy to access.
Comment from Hotel Management
Apr 22, 2015 by GRM, Hotel Management
Dear Guest, It is wonderful to hear that our effort to consistently provide above par quality of service was a success. Thank you for sharing your experience and for so kindly sharing your thoughts about your stay. We would be delighted to welcome you again at Howard Johnson Express.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WA State

nice hotel

Posted Apr 8, 2015
Pros: Big Room, quiet and close to main roads.
Location: There is an excelente Brazilian steak house at a walking distance.
Although is about 10 miles from SF is very accessible to hwy. restaurants, airport. Very quite with nice continental breakfast. Rooms clean and confortable.
Comment from Hotel Management
Apr 10, 2015 by Manager, Hotel Management
Hello Leo Sr. I am pleased to hear that you find our hotel’s location convenient. On behalf of our team, I thank you for taking the time to complete the satisfaction survey for our hotel and for your kind, wonderful remarks about your stay including your satisfaction on the breakfast we offered. We are pleased to have served you and hope to see you again soon.