Ratings based on 945 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler from UK

Handy for Airport

Posted Aug 26, 2014
Pros: Location good for airport with free shuttle
Cons: More room for breakfast room
Location: Handy for airport with free shuttle
Very handy for the airport with the free shuttle. Rooms are large and OK. Breakfast was fine with a waffle machine and all the other things you would expect although not enough tables for the amount of people when we stayed.
2 out of 5
by A verified traveler

Skip the airport hotel

Posted Aug 25, 2014
Pros: It was near the airport.
Cons: The rooms need to be updated, they could hire more hotel staff at the front desk, the breakfast could have been better and add a dining option.
If you're going to be in San Francisco, be in San Francisco. I opted to stay at the airport hotel the night before leaving on my flight home and I honestly wish that I had stayed in town instead and simply took the BART the next morning, even in the wee hours (which I don't like). It's far and not easy to get to, the cab was too expensive from the downtown area, the neighbourhood was not nice, there were no dining options and even the breakfast in the morning was bad.
2 out of 5
by A verified traveler from California

Overall disappointing

Posted Aug 22, 2014
When my husband and I walked into our room we were disappointed. The furniture, what there was of it, was tired and chipped. There was an empty space in the corner of the room where there should have been a table. The hotel is on a VERY busy street so we were forced to close the window and run the fan all night. The bed was comfortable and they provide a continental breakfast, which is the only good thing I can say about our stay. Will not be a return customer.
4 out of 5
for Everyone
by A verified traveler from Washington DC

Close to SFO airport and the city itself

Posted Aug 19, 2014
Pros: Location--near the airport and the city, right off the highway.
Cons: Nothing comes to mind.
Location: Shops at Tanforan--nice mall with many stores, movie theaters.
Room was large and comfortable with a microwave and minifridge. King bed was lovely with soft linen. Parking on-site in garages was limited, but sufficient for our stay. Breakfast is served in the mornings, but we didn't partake--looked like a nice spread (waffles, bagels, fruit, coffee). Staff were nice, rooms were clean, shower was good and strong. It is just down the street from a mall (Shops at Tanforan) with a Target and a movie theater. I believe public transportation into the city is available, but we found it much easier to drive about 1/2 hour into the city (be prepared to pay for parking).
3 out of 5
by A verified traveler from los angeles ca

Not happy

Posted Aug 3, 2014
It was ok, I wouldn't come back to this hotel. It's a bit pricey and parking faculties are too small.
4 out of 5
for Everyone
by A verified traveler

National Parks

Posted Aug 3, 2014
This was a nice place to stay...was only there one night but left at 4 am to catch a flight so I don't know how breakfast was..bed was comfy ..room was clean..I would stay again
4 out of 5
for Everyone
by A verified traveler from New Zealand

Clean tidy stop over

Posted Jul 19, 2014
Pros: Cleanliness.
Cons: Later checkout for late leaving planes.
Location: Mexican restaurant opposite, park within walking distance, grocery store down the road.
Very clean tidy room in a hotel opposite a great Mexican restaurant made for a convenient restful stopover between long plane rides. Helpful staff were welcoming.
3 out of 5
for Everyone
by A verified traveler from Vancouver, Canada

Clean, comfortable 3 star

Posted Jul 18, 2014
Pros: The lift works (whereas several other hotels do not) right from the parking lot to the room level. Staff are helpful. Beds are firm and not sunken.
Cons: The tables for breakfast are limited.
Location: This hotel provides complimentary shuttle buses to the airport (or to Bart station in the airport) to commute to SF.
Clean, comfortable, quiet and intelligent air conditioner.
5 out of 5
for Everyone
by A verified traveler

Posted Jul 17, 2014
It is clean and comfortable. Will stay there next time
3 out of 5
by A verified traveler from Atlanta, GA

SFO Flight layover stay

Posted Jul 12, 2014
Cons: Shuttle to airport with new driver was 30 minute wait with 3 calls to get that.
Location: Location in San Bruno is sketchy i.e. personal security, but very close to SFO.
Motel is old but is good condition. Room was on busy street with road noise even at night.