Ratings based on 1,355 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mass

Clean,quiet,spacious

Posted Mar 27, 2015
Very impressed with the room,it was quiet,clean and very comfortable.Front desk clerk was pleasant.Large spacious room,continental breakfast had plenty to offer.Definitely would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Overnight Stay Before Flight Out

Posted Mar 25, 2015
Pros: Ability to park car during trip. Easy and timely shuttle ride to/fro. Called the desk upon arrival and they notified driver we were at the airport.
Cons: Can't think of anything based on our expectations.
Location: We used to get to SFO.
Quick stay but felt safe and was comfortable. Easy shuttle ride to/fro the airport. Appreciated the complimentary breakfast.
Comment from Hotel Management
Mar 27, 2015 by Manager, Hotel Management
Hello John, We thank you for your business and glad that you were comfortable, felt safe and find our location ideal. We look forward to serving your breakfast on your next visit in San Francisco.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil, Curitiba

Localização ótima

Posted Mar 24, 2015
Location: Como estávamos direcionados a visitar São Francisco, não nos detivemos a conhecer San Bruno, mas observamos que é uma cidade limpa.
Excelente localização para quem está de carro. Estacionamento dentro do hotel, facilitando a escolha. Fomos muito bem atendidos. Tudo em ordem e limpo em todas as questões. Delicioso café da manhã não deixando nada a desejar com frutas... cereais...pão...geleias...waffer...torradas...bolinhos...chá...café ou suco, para nós não deixou nada a desejar, estávamos em 5 pessoas, entre as idades de 20 a 50 anos. Recomendamos e voltaremos assim que voltarmos para São Francisco.
2 out of 5
by A verified traveler

Close to SFO.

Posted Mar 18, 2015
OK for a one night stay but our hotel room fell short of expectations regarding cleaniness and quality.
Comment from Hotel Management
Mar 27, 2015 by Manager, Hotel Management
Dear Guest, Thank you for letting us know your honest feedback of your recent stay with us. We are happy you enjoyed your overnight stay at Howard Johnson and found its location convenient for your trip to SFO. I apologize if we fell short on your expectations in terms of cleanliness and quality. We will certainly improve on that and hopefully your next stay with us will be worthy of a top rating!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

Handy for airport

Posted Mar 14, 2015
Pros: Good breakfast, pleasant staff.
Cons: Sound proofing!
Location: Good Mexican restaurant over the road. We just used the hotel as a jumping-off point for SF and area.
We had an acceptable stay here. The main reason for not rating it higher is the noise factor. There is constant street traffic as well as noise from other rooms, such as speech and bathroom sounds. It didn't bother us too much but might bother other people more.
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Hello Sue, Thank you for your candid review and I apologize that you were uncomfortable during your stay because of the level of noise that can be heard from the street and and particularly from other guest room. I will accelerate your feedback so that this is checked, trust that our management will carefully look into this matter and will address accordingly. We appreciate your time in bringing your concern to our attention. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom México

Para pasar una noche, muy cerca del aeropuerto

Posted Mar 9, 2015
Pros: La cercanía del aeropuerto y que estaba limpio
Cons: Agregar más baños en la recepción del hotel
Es ideal para salir al día siguiente al aeropuerto, tienen servicio de suttle gratis al aeropuerto y en menos de 10 min ya estás ahí.
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Hello G, Thank you so much for your review and for taking note how convenient our shuttle service was to your trip. We would be so happy to have you again on your next visit in the city.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Busy area

Posted Mar 9, 2015
Pros: Close to San Francisco airport rental car.
Cons: Well, the room could be more dusted and updated. The bathroom was great. An ice machine on the floor would be nice as you had to go to lobby to get ic
Location: Ocean not too far Easy drive to rental car place at airport
The view from our room into an unkempt house with jeans and old shirts on the line was not very pleasing. The room in the bathroom was very clean, but the rest of the room was dusty. You could hear noises from other rooms, like a person taking a shower at 2 AM and you can hear his water and fan. Good beds, slept well for one night and were out of there to airplane very early. Too soon for the breakfast so not sure about that. Would probably try another hotel there in future, but have to pay more....
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Hello Hannah, I regret that you were not so pleased with your recent visit at Howard Johnson Express. I am so sorry that the clean was not up to your satisfaction and the level of noise you heard from other guest room. Your feedback will surely be used as reference as I assure you that we continuously work hard to provide the best value services to all of our guests. Thank you very much for your business and we hope to have another chance to offer you better accommodation on your next visit and serve you breakfast as well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Attleboro MA

Clean, comfortable and a short drive to SFO.

Posted Mar 6, 2015
Pros: Convenient to the airport. Clean and comfortable. Decent breakfast.
Cons: Include luggage racks in room.
Location: Lots of restaurants and stores nearby, including a movie theater and shopping mall.
This was the perfect hotel for a brief one night stay so we could get to the airport early in the morning. It was clean, comfortable and convenient. A good value!
Comment from Hotel Management
Mar 15, 2015 by Manager, Hotel Management
Hello Peter, Thank you for the excellent feedback. It is our top priority to provide comfortable place for our guests, clean room and convenience at best value. We can't wait to have you back in our hotel again soon. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Mar 1, 2015
Pros: it was very clean and spacious
Cons: the orange juice was watered down. if you are going to have orange juice let it taste like orange not water
I was there just overnight and it was a nice room the attendant who checked me in and the attendant that took my reservation was very pleasant
Comment from Hotel Management
Mar 7, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, It is wonderful to hear that we have met your expectations and your overall experience with us. it is our fulfillment knowing that we have succeeded in providing above par accommodation to you. We look forward to another opportunity to serve you again soon.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Japan

空港に近いモーテル

Posted Mar 1, 2015
Pros: 部屋が広くてきれいでした。
Cons: 朝食が甘いもの(ワッフルやパン、シリアル)だけなんで、ソーセージ的なものがあると嬉しかった。
Location: トランジットで泊まっただけなので分かりません。
翌日の日本への便のトランジットで寝るだけの為に宿泊。部屋も奇麗でWi-Fiも快適だし、フロントの方も気さくで良い感じでした。朝は1時間ごとに空港へ送ってくれるシャトルバスも無料で乗れるので助かりました。あと、簡単ですが無料朝食もついてます。あ、風呂はシャワーのみでバスタブは無かったです。トランジットだけで宿泊するなら十分満足です。