Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
59% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from LA

Posted Sep 12, 2014
Pros: the location was good near the bus stop to go to the Golden Gate and walking distance from the fisherman wharf like 30 minutes walk.
Cons: the noise at night was really bad , almost impossible to sleep. I am not sure how they can fix this problem is like a tunnel and all the noises from t
Location: the location is good but some strange people walking around at night., but the bus stop to go to the Golden Gate is right outside the Hotel and all
this hotel is close to many attractions, the room was clean but the blankets has holes in it. the staff was friendly, the coffee was good and the pastries were okay. I only stay one night and could not stay the second night because the noisy at night was unbearable .it sound like a train coming into a tunnel and this was all night long, every time a big truck drove by .
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

OK hotel near bus routes

Posted Sep 1, 2014
Although there is free parking they don't tell you it's 1st come 1st served and if it's full (about 12 cars) you have to find a place on the street and that's not easy. Breakfast is nothing to write home about but good places (IHOP, diner) are within walking distance. Room is basic but you don't spend much time there anyway. You need an engineering degree to watch TV and they had to come to the room twice to reset the breaker. When we left we were scared by a homeless guy living in front of our car who suddenly appeared as w got in the car.
2 out of 5
by A verified traveler

Bad Location.

Posted Aug 25, 2014
Pros: Very Little
Cons: Do not offer it as located at the Fishermen Wharf
Location: Bad Location.
Bad Location. To far from the Fisherman Wharf. About 20 Blocks. It was suppose to be located at the Fisherman Wharf. This is a Motel converted into a Hotel. Does not have enough Parking space.
2 out of 5
by A verified traveler from SALT LAKE CITY

not a very nice motel no parking

Posted Aug 25, 2014
Would have done better at a super 8 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
Pros: Convenient to San Francisco sites and right at Lombard St.
Cons: Parking, elevator
One of the cheaper hotels in the San Francisco downtown area but I still think its still overpriced. but then again everything in Frisco is. Friendly hotel staff. Facilities seem a little older but maintenance was fair.
2 out of 5
by A verified traveler from California

Too much for too little

Posted Aug 21, 2014
This hotel was way too much money for what you get. We needed a hotel that was easy to take public transportation. We got that. As for the hotel itself, very disappointing. Very old. Towels were horrible. Very little parking. I definately didn't get what I paid for! Don't think I would stay here again.
3 out of 5
by A verified traveler from s california

Stay in San Francisco

Posted Aug 19, 2014
It was an ok experience, the hotel was used for what we needed. There was nothing nice about it. The toilets wouldn't even flush a normal size poop.
1 out of 5
by A verified traveler from sydney

Horrible Howard Johnstone

Posted Aug 12, 2014
Pros: Not Much
Cons: Dining facilities, Food quality, internet, furniture bedding, change management and attitude toward guests.
Location: san francisco is a wonderful place with lots of things to see and do. There are good hotels in Lombard street adjacent to this one at similar prices.
Terrible, shabby room next to the ice making machine. Torn bedding chipped and dilapidated furniture. Breakfast facilities amounted to 2 tables with 4 chairs each for capacity booked hotel.Pre packaged food such as bagels and pastries. Some loose sliced bread to toast in a toaster that had well passed its use by date and a few pieces of fruit insufficient even for Christ to do anything with.
2 out of 5
by A verified traveler from yyc

Good location!!!!

Posted Aug 4, 2014
The room was loud, could hear the traffic, people talking, someone in the next room drying their hair. Most of the staff were nice. Great location!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 18, 2014
Pros: online
Cons: all good
Location: near conference.
Comfortable - not too flashy - clean - everything went well