Ratings based on 1,520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Walking distance to fishermans wharf

Posted Aug 26, 2014
Very good. Lots of walking. Close to many touristy attractions
3 out of 5
Recommended
for Everyone
by A verified traveler from Redmond, WA

Location is great; not at par with the Hyatt brand

Posted Aug 25, 2014
Pros: Location.
Cons: Improve the rooms!
Location: Fisherman's Wharf; Ghirardelli Square, Lombard Street, City Tour Offices and Pick up around 100 meters.
I wanted to stay in a nice, upscale hotel in the Fisherman's Wharf region, and this hotel scored 100 on the location. However, the rooms were just OK with the chair cover peeling out and worn out paints of the coffee table. There wasn't even a refrigerator or Microwave in the room, which was a big let down for us. Even the room walls paint were sad, and gave a very bland look!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 13, 2014
note that two double beds room means two twin bads - very tight for two adulys in one bad. overall ok hotel and great location.
3 out of 5
by A verified traveler

Posted Aug 13, 2014
I found grease and black spots (fungi?) on the bath wall tiles. Hope they can use bleach to wipe the surface when cleaning. Also, don't set the AC to 60 or 65F, 75 is the best setting. If guest finds it too warm, it can be lowered by self.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Close to everything.

Posted Aug 11, 2014
Almost perfect. Parking a bit steep at $50 overnight. Other than that, it's perfect!
Comment from Hotel Management
Aug 14, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing your feedback regarding your stay at the Hyatt Fisherman's Wharf. I'm happy that you enjoyed your stay. I will certainly forward all your feedback to our management team. I hope you have the opportunity to stay with us again. Becky S-Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Excellent hotel and perfect location!

Posted Aug 5, 2014
Awesome facility, friendly staff, comfortable beds, spotlessly clean. The location is just wonderful! The room service was excellent! My only complain would be the expensive valet parking and no self parking available!
Comment from Hotel Management
Aug 7, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for choosing to spend your recent visit to San Francisco at Hyatt Fisherman's Wharf. It is fantastic to read that you found the staff to be extremely friendly and attentive. We have a great staff and a prime location in the heart of Fisherman's Wharf. We look forward to welcoming you back to Hyatt Hotels and Resorts in the future! Brock S. - A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler from vacaville, CA

Close to fisherman's Wharf

Posted Jul 23, 2014
Pros: Quiet
Cons: Didn't get enough towels and washcloths for the 4 of us. Received only 1 washcloth and 3 towels.
Good hotel within walking distance of the Wharf and Pier 39.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Amazing staff!!!

Posted Jul 18, 2014
From the time we pulled up to the hotel, everyone was very helpful and friendly, although we recieved an excellent deal on our room for 2 nights in San Francisco we were treated like we were the most important guests there, the level of professionalism and respect was the best we have ever recieved at a hotel, This Hotel Is now our destination whenever we come to San Francisco!!! Thank you to the whole staff at the Hyatt!!!!
Comment from Hotel Management
Jul 22, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing feedback from your recent stay at the Hyatt Fisherman’s Wharf; I appreciate you taking the time out of your day to do so. I am excited to hear that you enjoyed your stay, and that you are interested in visiting us again in the future. It is wonderful to hear you found our staff to be friendly and helpful, and that our associates made you feel like gold. I’m absolutely thrilled that you felt like the most important guests at our property, as that is what we want all of our guests to feel like. Thank you for being visiting us, and for all of your kind words; I hope we can welcome you back again soon. Best Regards, Allie H. – A Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Nice hotel

Posted Jul 16, 2014
Great location! Close to everything. Great staff. Good restaurant.
Comment from Hotel Management
Jul 16, 2014 by GuestRelationsAssociate, Hotel Management
Greetings, Thanks for taking the time to share your feedback from your most recent stay with us at the Hyatt Fisherman's Wharf. We often hear enthusiastic remarks on our great location. There are so many attractions that San Francisco has to offer and we are lucky enough to be near most of them. We will be sure to thanks and recognize our team members for your compliment on great customer service. We can't wait to welcome you back in the future. Warm regards, Drew D.-Guest Relations Associate
2 out of 5
by A verified traveler from NY

Not thrilled

Posted Jul 14, 2014
Pros: Location
Cons: Much
For a Hyatt, I was quite dissapointed with the overall condition of the hotel. If I was staying at a lower level chain (and paying the lower amount) I would have expected less. It seems that the only part of the Hyatt brand that they remembered with this property was the cost of my room per night. The room was substandard and the overall hotel was underwhelming. I would not stay here again.