Ratings based on 1,869 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Airport Hotel

Posted Jul 15, 2015
Pros: airport shuttle service
Close to the airport, timely shuttle service, free wifi. Everything we needed. We arrived late, went to sleep and got the early morning shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yokohama

部屋が広い

Posted Jul 14, 2015
部屋は広くて快適 ただ 食事の場所が少ない レストランが2階に集中しているので大きなホテル感がない。
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Hotellet ligger bra och nära flygplatsen med transfer som går ofta och regelbundet. Hotellpersonalen var trevlig och utcheckningen gick automatisk vilket gjorde att det gick snabbt. Tyvärr hade hotellet lagt till en avgift om uppgraderat rum som vi inte hade begärt. Eftersom det var stressigt på morgonen kunde detta inte justeras. Det var en stor besvikelse.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
If you are leaving from San Francisco this hotel is just 5 minutes off the airport. The food in the bar is good and the hotel is OK, maybe a little too expensive.
3 out of 5
Recommended
for Everyone
by A verified traveler from Laval, QC

Nice hotel near airport

Posted Jul 14, 2015
Pros: The room was nice and clean. The personnel was nice.
Location: There is not much around that hotel.
At first, there was a problem with the reservation. I reserved and paid for 5 days but the hotel was charging the first night (the one that was cancelled without charges). Expedia made the change with the hotel directly and sent me an email regarding the change. The hotel did not make the change in their system and the reservation manager fixed everything. So at the end, everything was OK. I was staying there for a convention. Everything was OK. One time, the hotel changed the food, that was not good. but overall, it was good. The free shuttle from airport to hotel is very much appreciated by all.
4 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Posted Jul 14, 2015
We were only there for one night but it was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Great place to stay if you want to be close to SFO Airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

From Tijuana

Posted Jul 13, 2015
What a nice hotel to stay in just be prepared to pay for parking. I guess a city this size parking is a huge issue. Overall very nice hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal canada

Nice hotel and services

Posted Jul 13, 2015
stayed 2 nights in room 7123 across from the elevators. The motors made a lot of noise and we needed ear plugs to sleep. This room was the least expensive and listed as Expedia "Best Value" ; now I know why. I won't trust Expedia "Best Value" anymore. This is the second time this happened to me (below average room or poor location ) Other than that, breakfast was excellent and hotel services, gym and pool are top notch. Cons: Shuttle driver was not happy with his 1$ tip. I regret giving him anything at all. bottled water was not complimentary ($4)
5 out of 5
Recommended
for Business Travelers
by A verified traveler from México City, México

El hotel está cerca del aeropuerto Int. de SFO

Posted Jul 12, 2015
El lugar es tranquilo, y la avenida invita a caminar frente al mar. Tiene un buen servicio de Shuttle al aeropuerto. El servicio es bueno, la gente es, en general, amable. La comida es buena y suficientemente variada. En las cercanías hay también un par de restaurantes. Mi estancia tuvo que ver con conferencias de trabajo, por lo cual y normalmente combinaba las horas de conferencia con trabajo desde mi habitación, lo cual me resultó muy cómodo. El checkout fue expedito, aunque tuve que pasar por el counter porque el checkout automático desde la habitación no operaba. En un buen hotel, particularmente para ocasiones de negocios.