Ratings based on 1,790 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Better than avg facility, nothing inexpensive if nice in san fran
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

So nice to me!

Posted May 19, 2015
Pros: Staff was very kind and helpful, and at one point offered special consideration b/c I was in town to attend a funeral. So nice!
Very happy with the experience--did not realize that there was a bird sanctuary trail across the road and how fun it was to see the planes landing. Very convenient for my purposes, much more so than staying downtown.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Consistently well maintained SF airport hotel

Posted May 19, 2015
Pros: Overall efficiency and room comfort.
Cons: Food services/outlets; currently limited and mediocre
This Hyatt is very reliable. Clean, well-maintained rooms. Reception and guest service staff responsive and efficient. Extended check out time and parking facilities with no trouble. Got an upgrade to larger room without asking. Biggest negative is quality of food outlets, which has deteriorated from a previous higher standard. Menu offerings in the restaurant/cafe are somewhat limited and food is very average; not 4 star. Menu in sports bar even more limited (less than 12 items on offer over the weekend) and even less appetizing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Well appointed and very comfortable

Posted May 15, 2015
Pros: Interior Room.. Room comfort.. Staff was very accommodating
Cons: One set of elevators made for a long...... walk to my room. In all fairness I did ask for the quietest room available.
Location: Great location to SFO, 15 minutes to Downtown or 35 to Santa Clara..
In S. San Francisco on business and found a decent rate for the Hyatt SFO. 2 restaurants, pool, & gym offered on the property, so I no need to leave the premises. Best of all was the room I had was interior to the hotel with a view of the atrium. No external noise which can really be an issue in the Bay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Convenient

Posted May 12, 2015
Pros: Convenient
Cons: better linens, better bed
Location: It was close to my business meetings
It was ok, but the rooms and linens could use updating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Waiting on a plane

Posted Apr 30, 2015
Stayed overnight to catch an early flight to Chicago. Great room, nice bar/restaraunt, easy shuttle to the airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Posted Apr 27, 2015
Not all the elevators were operational so there were long waits. Soda machine was out of EVERY brand and flavor. Card key wouldn't work for parking garage even after they re-programmed it twice!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2015
Goed mooi en net hotel met de auto in 25 minuten in San Francisco. Aan te bevelen!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beds were too small.

Posted Apr 21, 2015
We had booked for 3 people. There is no way 3 people could have for on 2 full size beds. My son had to go to my daughters apartment to sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London, Ontario, Canada

Posted Apr 19, 2015
I was there for post and pre flight overnight flights. This location has everything under one roof. Extremely convenient. No need to go else where for meals , unless you want to. Staff was very helpful and informative. No place is perfect but I would rate this a 4.5 out of 5.