Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi, Texas

Unique hotel by airport.

Posted Jul 1, 2015
Quaint relaxing full service hotel with fabulous view of marina and bay. Restaurant and bar on site. Very accommodating staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Nice hotel just out of the city

Posted Jun 15, 2015
Pros: Comfortable beds, big rooms, beautiful view
Cons: The art work in the rooms are a little strange
Location: About 10 minutes outside of the city.
Beautiful view of the marina. Nice big rooms with large bathrooms. Very comfortable. Loved the complimentary breakfast delivered to our room. The location was perfect. Still close to the city without all of the noise and parking issues.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

A gem discovered

Posted Jun 7, 2015
Pros: Beautiful hotel with wonderful luxury touches from days past. Beautiful views, fireplace and comfy furniture in every room with exceptional service.
Location: Very close to the SFO airport with a free shuttle. Close proximity to the silicon valley areas as well as San Francisco and baseball park.
Spent two days here waiting to fly out of SFO on a very early morning flight
3 out of 5
Recommended
for Everyone
by A verified traveler from Clearwater, FL

Nice view, but aging facility

Posted May 28, 2015
Cons: The guest bathrooms need to be maintained better. The tile grout is missing from most of the shower enclosure, which made me wonder about mold.
The location of this hotel is great if you work for one of the dozens of industries in the neighborhood. Not what I would recommend for a family vacation, however. The view of the bay from each room is nice, but this is overshadowed by the age and evidence of unenthusiastic maintenance on the building and guest rooms. Further, the restaurant only serves dinner, which severely limits any day use. We will look for something else next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Great place and location for flying from SFO.

Posted May 14, 2015
Pros: Location and Service.
Location: Close to SFO
We arrived late. The night attendant was very helpful and accommodating. He prepared our morning continental breakfast and was very helpful getting us on the road early.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view of Marina, fireplace too😃

Posted May 7, 2015
bar became crowded & loud, we were on ground floor. Heard foot traffic upstairs, next time I'll go for 3rd floor
4 out of 5
Recommended
for Couples
by A verified traveler

Nice, quiet, and comfortable.

Posted Apr 27, 2015
We stayed here for a short weekend vacation and really enjoyed our stay. It is very close to SFO and a short drive to the San Bruno BART station, where we were able to catch the BART into the city each day. With free parking, free wifi, and complimentary breakfast, our stay was very comfortable and a great deal. The breakfast selection was pretty limited, but considering that most places like this don't offer complimentary breakfast anymore, it was a really nice and relaxing way to start our day before leaving our room. The room was nice and staff was great. They did forget to pick up our breakfast order one day but took care of it quickly once we called the front desk. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

RSA Conference

Posted Apr 24, 2015
Pros: As noted, I liked everything....the décor, the overall feeling, the B+B feel but without the imposition. It's just a great hotel!
Cons: My air conditioner didn't work very well but opening the windows made up for it. :)
Location: I was happy just to relax in my room that honestly I am not sure what's nearby! It is perfectly mid-way between the airport and the city though.
I chose this hotel the last two days of my stay so I could be closer to the airport. I wish I would have actually stayed all four days. One of the best hotel experiences and felt like a "world away" from the hustle and bustle of San Francisco even though it was a very inexpensive UberX ride into the city. The moment I walked into my room I knew I had made the right choice. I loved the décor, I loved the "B+B" feeling even though it was a hotel, I loved the windows, the seating, and even the bathroom! Once I got there, I decided to spend the day in my room just enjoying the quiet to work and relax after a busy day before. It gave that "ahhh" feeling which I needed. And the staff was so friendly. Customer Service is definitely a top priority and you can tell! In a heartbeat I would stay there again and will definitely encourage others to as well. Thank you for making the last two days of my stay so pleasant!
5 out of 5
Recommended
for Couples
by Nancy from Florida

Florida to Napa

Posted Apr 1, 2015 on Hotels
We stayed for one night before Napa weekend. It was a perfect distance from airport after long flight. Easy to meet friends arriving next morning.
5 out of 5
Recommended
for Business Travelers
by Keith from Cambridge

Elegantly wasted....

Posted Mar 24, 2015 on Hotels
Typical business trip - based in and around South San Fran. Stayed here on recommendation and in turn, strongly recommend it for others. Room was exceptionally comfortable and pleasingly tatty and unpretentious. The 'real' fire a bonus - the TV could be a little bigger I suppose, but very minor against all the positives. In room breakfast really good and delivered on time - restaurant and bar, excellent. You'll need a car because its a little out of the way - and the commuter ferry seems not to run on Thurs.