Ratings based on 1,833 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2015
Got it done. Good gym and clean and efficient all around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location for shopping

Posted Apr 20, 2015
Pros: Rooms, shower, towels.
Cons: Check in was a bit slow. Parking is too expensive. Plenty of alternate parking options nearby, however.
Location: Hotel is in a decent location with plenty of shopping and restaurants within walking distance.
The hotel lobby and entrance are well maintained staffed. The check in was a bit slow but everyone working there was very professional and nice. Hotel is in a decent location with plenty of shopping and restaurants within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pier 39.

Posted Apr 11, 2015
Pros: Set in Downtown San Francisco, where the views are exceptional.
Cons: Parking could be a little bit more competitive with price.
Location: Pier 39
Upon arriving from the very beginning, our trip was perfect. The valet, guest check-in staff was very welcoming and super friendly. Not to mention, all the other staff we dealt with was also great. The indoor pool and spa was very well in order; very clean and stacked with the necessities. The Buffett breakfast was exceptional with a variety of choices. We will definitely be returning at your convenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel centrally located in the city.

Posted Apr 6, 2015
Pros: Great view from our 20th floor room.
Location: We visited San Francisco State University, Golden Gate Park, Presidio Park and Land's End. All were easy to get to.
Very nice hotel, but parking was quite expensive. I would recommend parking in the structure at 5th and Mission, which is half the price of hotel parking, but only a short walk away.
4 out of 5
Recommended
for Everyone
by A verified traveler

parking charge 61.56usd one night

Posted Mar 29, 2015
everything wanted to charge an extra. Wifi,parking etc.
3 out of 5
by A verified traveler

Not value for money

Posted Mar 28, 2015
Pros: the location next to moscone centre and union square
Cons: wifi should be free, bottled water should be free or more reasonably priced in the room
The hotel is clean and comfortable and in a good location but very overpriced. Wifi is only free if you sign up to become a member of intercontinental hotels and the bottled water in the room is chargeable at 8 dollars!! The staff were nice and room was ok but nothing special for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Whittier, CA

Excellent location

Posted Mar 18, 2015
Staff was wonderful! They printed out a list of "things to do with kids" in San Francisco. We were upgraded to a higher floor so that our kids could see the boats from our room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

Posted Mar 16, 2015
Two time I stay in this hotel , 2014,2015 I think one of best 5stsr in this earia . But the terrible in this Hotell one reson parking car very very expensive .
5 out of 5
Recommended
for Everyone
by A verified traveler

One night get away

Posted Mar 16, 2015
Stayed at Inter Continental one night with my husband and it was awesome. The location was ideal. Hotel clean and quiet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 枚方市

素敵なホテル

Posted Feb 25, 2015
ユニオンスクエアに位置するこのホテルは立地条件がとても良くショッピングや観光を拠点にするにはとても良いところです。 スタッフさんの対応も丁寧で居心地も大変良かったです。