Ratings based on 1,374 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Great location, slightly shabby

Posted Jul 26, 2015
The location is excellent; short walking distance from much of what SF has to offer. The staff were helpful and professional. The room was small and a bit run-down, but expected for this price in SF in the summer. Example: peeling gold finish on bathroom cabinet knobs. The room had everything we needed. Beds were comfortable and we slept well. Nice shower. The lobby was lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 21, 2015
Just nice and clean hotel...nothing special....................
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Union Square

Posted Jul 20, 2015
Overall very nice and no complaints except no air conditioning in any rooms. I was lucky it was a really cool weekend so opening the window was enough to keep the room cool but beware a hot SF weekend.
3 out of 5
Recommended
for Everyone
by A verified traveler from Japan

スクエアに近いホテル

Posted Jul 14, 2015
スクエアにとても近いので、立地はとても良かったです。 ただ、7階に泊まりましたが、部屋は暗いです。 部屋の掃除もザツ。枕は、加齢臭がしました。 一泊3万円は高いも思いました。
3 out of 5
by A verified traveler

Great location. Walking distance to Chinatown

Posted Jul 6, 2015
No room service. No restaurant on premises Made it a little inconvenient
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great hotel and great location

Posted Jun 24, 2015
Everyone we encountered was very helpful. I read reviews about having to wait a long time for the valet service to bring your car to you. They warned us it could take 25 min, so to plan ahead. It only took 10. They only thing that would have made it perfect woul be to have a fridge in the room and a breakfast of sorts. We will be back. Its a very cool looking hotel... We actually were able to walk everywhere. If you like walking up and down steep hills. Use your google maps app to help navigate around the city.China town is really close.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Quiet, comfortable. Old world interesting. Great location.
3 out of 5
by A verified traveler

old hotel in great location

Posted Jun 19, 2015
Pros: Very close to union square with plenty of places within walking distance.
Room is old and walls are thin. Small and old but maintained and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver,CO

Staff was wonderful

Posted Jun 15, 2015
Pros: Very clean
Location: Close to downtown walking distance and transportation
Staff was very helpful. They recommended sports bars and restaurants.
4 out of 5
by A verified traveler

Doorman was a complete jerk!

Posted Jun 10, 2015
Seemed like getting a cab was too much trouble for us & don't expect him to hold the door for you, he'd rather watch you do it tourswlf