Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

sehr zentral im Financial District

Posted Jul 31, 2015
Sehr teuer aber ausgezeichneter Standard. Die Auffahrt zur Bay Bridge ist nur einen Block entfernt man sollte deshalb in der Rushhour nicht mit dem Auto oder Taxi zum Hotel fahren.
5 out of 5
Recommended
for Everyone
by A verified traveler

hidden gem

Posted Jul 28, 2015
close to embarcadero, fab views and super comfy beds!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful View

Posted Jul 28, 2015
All the hotel rooms are above the 38th floor. It is in the third tallest building in San Francisco. You're pretty much guaranteed a good view. I also thought the huge bathroom are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary in SF

Posted Jul 27, 2015
my husband spent our anniversary here for one night. After catching lunch at pier 39 we checked in and were pleasantly surprised to find we were upgraded to a King City View room. Once we got to our room we were amazed at the cleanliness and overall quietness of the hotel. The room was awesome with a great view of Market Street and Twin Peaks. The Bathroom was huge and very well lit. The bed was so comfortable that I ended up taking a two hour nap once I laid on it. We ordered room service for both dinner and breakfast the next morning. It was well worth the splurge and the food was fantastic. We'll definitely be going back to this hotel and hopefully take advantage of their gym and spa services.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Beautiful hotel with friendly staff!

Posted Jul 17, 2015
Pros: Hotel was classy and elegant.
Location: Financial district closes down after 5. If you plan to eat or drink at one of the open restaurants make sure you make reservations!
Overall San Fran was fantastic. We stayed in the financial district, which can be a bit tricky for restaurant options. There are so many ways to get everywhere it can be a little confusing . The hotel was wonderful. The staff was fantastic. They arranged a rental car for us with no issues. They were more than willing to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great Hotel in San Francisco's Financial District

Posted Jun 29, 2015
Pros: Beside the great views and locale, the staff were very friendly and efficient and the concierge service was the very best I can imagine.
Cons: Well, if the accommodations were free it would have been much better. However, it was sill my best hotel experience ever.
Location: The hotel is in San Francisco's Financial District and China Town, the Embarcadero, the Cable Cars, access to the Ferries for bay cruises, Alcatraz an
We traveled to San Francisco for a short vacation and were blown away by the views from our room and the glassed walkway between the two hotel towers. Lots of San Franciscan things to do and see. China Town, the Embarcadero, the Cable Cars, access to the Ferries for bay cruises, Alcatraz and Sausalito, and fine dining were all within reasonable walking distance. Really enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Danville, IN

More than expected!

Posted Jun 29, 2015
Pros: Staff, cleanliness of the room. The showers were just awesome. Awesome views from the 46th floor.
Location: Just a few blocks from Fisherman's wharf. Local eateries nearby.
Greeted by the door man then by the front desk. Staff went beyond the call of duty to be sure our stay was superb. The room was amazing. The view was so majestic. We have stayed at many high end luxurious hotels and this is ranked right up there with them.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Beautiful view

Posted Jun 27, 2015
Expensive but at least it is worth it. Convenient location
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Attentive service

Posted Jun 22, 2015
Pros: Personal service and quality of rooms
Cons: Nothing
Location: Restaurants, Cable car is half a block away, Golden gate bridge, Fisherman's Wharf and China Town
Spent two nights. An unassuming hotel entrance with a tasteful but small check in desk. Quickly had my room upgraded and the concierge Michael was phenomenal. Every restaurant he recommended was better than the one before. The staff was calling me by name on the first day. Centrally located. Had a car for me within a hour. Gorgeous room with every detail perfect. Breakfast was excellent
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Chico, CA

Amazing view of the city

Posted May 11, 2015
Pros: The view. The attention to detail. Everything was clean, cared for well, and ordered perfectly. The staff was courteous and friendly.
Location: About 4 blocks from the Ferry building in the financial district. A short drive to the Ballpark. A short walk to Union Square and Chinatown.
The people at this hotel really take care of you. They've thought about what you may need before you even become aware of it yourself.