Ratings based on 166 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Very NicePosted Oct 16, 2014
Pros: Room had an amazing view
Location: heart of financial disrtict- right close to North Beach area
Great staff. Very expensive, high end. Gorgeous views. Nice bar.
for Everyoneby A verified traveler
Lovely Hotel with Great ViewsPosted Oct 14, 2014
Pros: We enjoyed almost every aspect of this hotel.
Cons: Not sure how to improve, but we waited for a long time for elevators, especially during social events when there were crowds trying to move around.
Location: Great location downtown.
The staff at the hotel was fantastic. The entrance, lobby, and restaurant were all very nice. There are only 2 elevators, and they have a long way to travel, so we felt that we waited a significant time for elevators. The room was very comfortable, with amazing mattress, sheets, pillows, and blankets. The shower had great water pressure, and the bathroom was well designed. Overall, we thought the room was great. The view (bay side) was absolutely amazing, and worth the visit on its own. All in all, you won't be disappointed with this hotel.
for Everyoneby A verified traveler from portland oregon
staff helpfulPosted Oct 13, 2014
A wonderful weekend getaway location We will saty here on out next Bay Area trip
for Everyoneby A verified traveler from Austin, TX
Another fantastic, albeit expensive stay!Posted Aug 24, 2014
Pros: See above
Cons: See above
Location: Everything in SF is within walking distance!
Best rooms (Mandarin Bay Bridge Room), best staff, great location, near perfect facilities (small bar and restaurant with a limited menu, no sauna, steam or jacuzzi in spa and no soaking tubs for two in premium rooms) made for another great stay at the MO. After contemplating how we would feel being on the 44th floor and having an earthquake, guess what? WE DID--reportedly a 6.0 at 3am! Given that my wife had just become a Certified Tantra Educator and Dakini, when the bed starting moving I thought it was just her extraordinary energy and powers, but nope, it was a quake!!! Despite the areas for improvement noted above and the outrageous price of drinks in the bar, we can't imagine staying anywhere else in SF and booking through anyone else but Expedia considering that our room was $200 below the MO published price!
Posted Jul 18, 2014 on Hotels.com
Recommendedby Glenn from Houston
MandarinPosted Jul 15, 2014 on Hotels.com
The hotel was superb. Great view of the city and Bay Area. Service was outstanding and exceeded expectations.
Recommendedby Andrea from New York
Luxury and views in San FranciscoPosted Jul 3, 2014 on Hotels.com
We spent two weekend nights at the Mandarin. We found it to be extremely comfortable, well appointed, very clean and the service was excellent, though we asked little of them. The financial district in which it is located is a little sleepy on the weekends but still a convenient launching point. The views from the room were spectacular.
for Couplesby A verified traveler
Posted Jun 17, 2014 on Hotels.com
Recommendedby Steve from New York
Posted May 1, 2014 on Hotels.com
Exceptional customer service and comfort. The only gripe was that the refrigerator wasn't cold and had to be fixed.
for Everyoneby Joe from Canada
Friendly staffsPosted Apr 29, 2014
Our family really enjoyed our stay. First and foremost, the staffs are friendly. Secondly, it is close to shopping areas and other food chains. Lastly, the hotel is very clean. However, we only wish that the internet should be free of charge.