Ratings based on 160 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Austin, TX
Another fantastic, albeit expensive stay!Posted Aug 24, 2014
Pros: See above
Cons: See above
Location: Everything in SF is within walking distance!
Best rooms (Mandarin Bay Bridge Room), best staff, great location, near perfect facilities (small bar and restaurant with a limited menu, no sauna, steam or jacuzzi in spa and no soaking tubs for two in premium rooms) made for another great stay at the MO. After contemplating how we would feel being on the 44th floor and having an earthquake, guess what? WE DID--reportedly a 6.0 at 3am! Given that my wife had just become a Certified Tantra Educator and Dakini, when the bed starting moving I thought it was just her extraordinary energy and powers, but nope, it was a quake!!! Despite the areas for improvement noted above and the outrageous price of drinks in the bar, we can't imagine staying anywhere else in SF and booking through anyone else but Expedia considering that our room was $200 below the MO published price!
for Couplesby A verified traveler
Posted Jun 17, 2014 on Hotels.com
Recommendedby Steve from New York
Posted May 1, 2014 on Hotels.com
Exceptional customer service and comfort. The only gripe was that the refrigerator wasn't cold and had to be fixed.
for Everyoneby Joe from Canada
Friendly staffsPosted Apr 29, 2014
Our family really enjoyed our stay. First and foremost, the staffs are friendly. Secondly, it is close to shopping areas and other food chains. Lastly, the hotel is very clean. However, we only wish that the internet should be free of charge.
Recommendedby A verified traveler
Posted Apr 28, 2014 on Hotels.com
I cannot believe that they do not provide free wifi. That is ridiculous
for Couplesby Beth from Oakland
Not worth the pricePosted Apr 15, 2014 on Hotels.com
Hotel was nice and convenient to BART and Michael Mina. It was not worth the price though. I have stayed at nicer 4-star hotels.
Recommendedby Jack from Colorado Springs, CO
Last minute gambitPosted Mar 19, 2014 on Hotels.com
OMG!!! On a business trip to San Jose and had one day free. decided to drive to San Fran and made the reservation in route. Got upgraded when we got there to the nicest room I have ever stayed in! 46th floor with a view from the GG Bridge to the Ferry building. Watched the sunset framing the GG Bridge from the room. Can't say enough about the Hotel, staff, cleanliness, excellent food. Would give the stay 10's if that was an option
Recommendedby Jamal from California
Beautiful ViewPosted Mar 18, 2014 on Hotels.com
I had a great stay at the Mandarin Oriental Hotel. The staff was professional and kind. I slept like a baby at night. The view from the 40th floor was awesome. I didn't want to leave!
Posted Mar 16, 2014 on Hotels.com
for Everyoneby Debbi
San Francisco retreatPosted Mar 13, 2014
Elegant, calming decor. Very comfortable bed. Unsurpassable city views. Unpretentious staff.