Ratings based on 1,145 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
One night I was bitten by a nasty spider on my wrist. Other than that, excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Near Fisherman's Wharf

Posted Mar 3, 2015
Pros: Concierge and staff are helpful and friendly. Breakfast is not included and very expensive. Trader Joe's within 3 blocks.
Cons: Include free breakfast in room rate!
Location: Lots of walking required, but 2 blocks away is bus to Ferry Building. Local bus across street (with transfer) to Presidio
The hotel itself is great and the staff is outstanding. It's about 3 blocks to Fisherman's Wharf and near a bus line as well as trolley.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
everything I expected. Close to wharf,clean,great staff, and nice accomodations.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Close to fisherman's warf - easy in and out.

Posted Mar 1, 2015
Pros: Nothing special.
Cons: see above
Location: Fishermans Warf
The big surprise - $54 for one night parking. With all the tax's and fee's - $23.77 room tax, $1.69 TDA fee, $2.11 Med fee, $54 parking, $7.60 Parking tax - My $169 room tuned into $271.60. You gave me $25 off for my Expedia points or it would be almost $300. Really???? You need to include all of these tax's and fee's in the selection of a hotel.
2 out of 5
by A verified travelerfrom 日本

説明がきちんとしていない

Posted Feb 27, 2015
Pros: ロケーションはいいかも・・
Cons: ホテルの説明やサービス一般
Location: ロケーションはよく、フィッシャーマンズワーフもすぐで楽しめます。
エクストラベッド使用可のような記載があるので、三人で泊まるので2クイーンサイズベッドルームを予約しエクストラベッドをリクエストしました。 チェックイン時に確認したところ、既にベッドが2台あってこれ以上はエクストラベッドを入れるスペースが無いと断られました。 スペースに余裕がないなら、初めからわかっていることなので予約のリクエスト時にきちんと説明して頂きたかったです。 それなら、1キングサイズベッドの部屋を予約してエクストラベッドを入れてもらったほうがまだ良かったです。(1キングサイズの部屋の方が料金も安いし) 仕方ないので、もうひとり分のブランケットをお願いしたら、薄くて汚いペラペラの、カバーも無いものが置いてありました。 全てにおいてダメでした。
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, average hotel

Posted Feb 21, 2015
Pros: Location
The location of this hotel is just perfect - a few short blocks to Fishermans Wharf and Guirradelli. The hotel itself is just so so ...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Panamá. Central América

Good location

Posted Feb 13, 2015
Nice with my family. Good attention. We enjoy the experience
5 out of 5
Recommended
for Everyone
by A verified travelerfrom OC

Close to the Wharf

Posted Feb 10, 2015
We always stay here when vacationing in SF. Close to the Wharf and within walking distance to most attractions.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Great location

Posted Feb 8, 2015
The staff was professional, friendly and accommodating. The location was perfect for exploring S.F. By foot and public transportation. Concierge sent us on some unique tours. We loved our experience at this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to wharf and pier

Posted Feb 7, 2015
Great hotel and location. Parking was valet only and pricey ($50) overnight, but that was to be expected for sf