Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from UK

Two nights in San Francisco

Posted Jul 28, 2014
Pros: Location near Union Square so good for getting around once car returned to rental.
Cons: Tea/ coffee in room
Location: Good transportation or 30min walk to Fishermans Warffe. Alcatraz boat trip. Bus to Golden Gate park $2. People watch in Union Square line dance lesson
Hotel did not have tea/ coffee facilites in the room or lobby. Only a bar fridge to pay if taken. Receptionist extremely helpful ( and cheerful). Major roadworks at bottom of the street which caused us confusion when we arrived with the diversions which the satnav did not compute.
4 out of 5
Recommended
for Everyone
by A verified traveler

The perfect boutique hotel in San Francisco

Posted Jul 27, 2014
Pros: Ambience, staff, the uniqueness of the hotel, a better rate than many others close by.
Cons: A couple of suggestions - more variety on the room service menu and also make sure wine being advertised is available.
Fantastic staff, competitive rate (for San Francisco) which included breakfast, live jazz every night. Gorgeous character building with lots of lovely touches, very central, close to everything you need. This hotel is a credit to Charlie Palmer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Close to union Square, shopping and cable car

Posted Jul 26, 2014
Pros: Loved the casual vibe, rooms were well decorated and staff was great and helpful. Really good breakfast.
We had a great visit and would stay there again if we went back to San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Great hotel!

Posted Jul 22, 2014
This hotel is perfectly located and was perfect for a short stay in SF. Also breakfast and free wifi which are great bonuses!
2 out of 5
by A verified traveler

Cheesy hotel If ur looking for drab and dark!

Posted Jul 14, 2014
Cons: Pretty hard to pick up and move it, plus all the stuff I wrote about! Turn down the noise!
Location: Nothing!
This hotel is dark n dirty in all aspects of the words! Not for a family, more for a party person or persons! Broken window and no AC in our room! No view to brag about unless your into looking down dirty ally's or the dark sides of an old building. A whole lot better out there for the money, I'm positive!
5 out of 5
Recommended
for Everyone
by A verified traveler from BAKERSFIELD, CA

MYSTERY, MYSTIC HOTEL - MUCH BETTER IN PERSON!

Posted Jul 13, 2014
Pros: BEAUTIFUL! CLEAN! FRIENDLY! CONFORT AND LOCATION!!! THE ONLINE DOESN'T SHOWS EVERYTHING!
Cons: FREE PARK, MAYBE!? WELCOME DRINK!
Location: EXCELLENT LOCATION AT UNION SQUARE. SHOPPING, RESTAURANTS, TOUR, CABLE CAR, EVERYTHING RIGHT THERE!! LOVED IT!!
MY FRIEND AND I HAD A GREAT TIME AT THE MYSTIC HOTEL! WAS MORE THAN WE EXPECTED!! THE BEST AREA IN TOWN, AND THE BEST STAFF EVER!! I WILL RECOMEND IT TO ALL MY FRIENDS. I REALLY ENJOYED MY 48HRS THERE! I WILL BE BACK!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

good hotel near all transportation

Posted Jul 7, 2014
Location: Good location but far from Fishermans' Wharf. Walk to ON/OFF bus rides
Very nice hotel with included exceptional breakfast (silverware, plates, waiter and Starbucks' coffee). Staff and service very nice and helpful. Rooms are up to date but small. Reasonable price for city hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Roseville, Ca

Posted Jul 4, 2014
Beautifully restored hotel. They combined the historical beauty of the building with modern artistic decor. The continental breakfast was simple but beautifully displayed in the lovely restaurant. Excellent location in downtown near shopping but at a quiet end. A retreat in the heart of the city!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2014
Nice clean place, decent location. Can't really go wrong.
5 out of 5
Recommended
for Everyone
by Nan from Southern California

Perfect location

Posted Jun 18, 2014
Pros: Cute clean room, nice bathroom and great location
Cons: Elevator update.
Location: Right in Union Square area so could walk to everything.
Room was darling and spotless. Great location with parking garage right around the corner and could charge parking fee to the room. Only negative was the elevator. The elevator was very old fashioned and slow so only took once and the rest of the time took the nice wide staircase.