Ratings based on 2,410 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom houston
San Francisco StayPosted Nov 16, 2014
Pros: Great staff
Cons: The Beds
Location: Great restaurants around the area bring lots of cab money.
The wife and I visited San Fran for a week and had a great stay. We did stay at the Omni hotel in the financial district. The hotel was really nice the rooms were large and the staff was amazing and very accommodating. The one issue we had was the BEDS. They were horrible. They had no support and I tried to upgrade the room to a memory foam mattress, not an option all beds are the same. We were moved to the fifth floor were they were trying out new beds and the staff put plywood under are mattress and it helped. The first night sleep was horrible and better after we switched rooms. The Omni isn't a cheap hotel and would have gladly paid an extra hundred a night for memory foam it just wasn't a option.
for Everyoneby A verified travelerfrom ilher pty
Nice hotel close to everithing. Parking expensivePosted Nov 13, 2014
Valet Parking tooooo expensive. $ 52.00 plus taxes per day. Food toooo expensive ..... $ 21.00 plus taxes and service for a cobb salad. Prices to High for a 4 star hotel.
for Everyoneby A verified travelerfrom new jersey
Gorgeous hotel in great locationPosted Nov 11, 2014
Cons: Nothing that I could think of.
Location: This hotel is located in the financial district, cable car right outside door, close to Chinatown, North End and Ferry building.
This was our first time staying at the Omni San Francisco. The hotel is gorgeous, in a great location, and the entire staff was fabulous. The rooms were very clean and comfortable. Every staff member was friendly, courteous and extremely helpful. I would highly recommend this hotel and I will return for future stays in San Francisco!
for Everyoneby A verified travelerfrom London
Fantastic hotel with excellent staffPosted Nov 3, 2014
Pros: Everything about this hotel is great.
Cons: I can't thing of any.
Location: 10 minutes walk from the Union Square and the Fisherman's Wharf.
We just returned after a week at Omni hotel, a great place to be and we would return to this hotel again. Is well situated and near all the amenities. Very quiet and the house keeping is outstanding. Our room was near the lift but no noise at all. We had a fantastic time at this hotel.
for Everyoneby A verified travelerfrom scotland
Very elegant hotel , city centrePosted Nov 2, 2014
Pros: Every thing
Cons: A bit more info, what's inc in the price, the fact that they take deposit against any expenditure you may not pay for??!
Location: Central location lots to do. Exploratorium, all the piers, cable cars, shops
We booked from the UK so that we could have one night in the city. Although the hotel had great reviews we were un prepared for what we found. Very very up market hotel which we had not picked up from the booking site. It was amazing , lovely. We did not use any other part of the hotel just the bedroom.
for Couplesby A verified travelerfrom North Port FL
excellent hotel in the heart of San FranciscoPosted Oct 31, 2014
Pros: The rooms were very nice. Always spotless. Great restaurant. Very helpful staff. Helped with directions, transportation, and anything else we needed.
Cons: I would not change a thing.
Location: Cable car stop was right at our door. Lots of places to eat. Cabs available if needed. China town very close.
Everything about the hotel was wonderful. Every single person working there was friendly and helpful. We felt very welcome.
for Everyoneby A verified traveler
Posted Oct 27, 2014
Nice hotel in walking distance to many places! The bed did hurt our backs a little bit but we are used to a firm bed at home. The staff was very friendly and accommodating. We signed up to be Omni Select Guests which gives you free wifi with your first stay!
for Everyoneby A verified travelerfrom Seattle
Good locationPosted Oct 27, 2014
Cons: My only complaint, is that the HVAC unit was a little too loud which made it hard to sleep.
My only complaint, is that the HVAC unit was a little too loud which made it hard to sleep.
for Everyoneby A verified travelerfrom New York, NY
Posted Oct 26, 2014
Great staff. Clean facility. Very well located. Would recommend and would stay here again.
for Everyoneby A verified travelerfrom fresno ca
Great hotel for business as well as pleasurePosted Oct 25, 2014
Staff was excellent!! Very clean hotel, walking distance to ballpark, shopping, and restaurants