Ratings based on 2,940 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
We stayed for 6 nights had a good experience. Staff at hotel were very friendly and willing to help. Good location for getting around. Easy access to public transport.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

An excellent hotel experience

Posted Jul 4, 2015
Spacious rooms, very clean. Friendly staff and beautiful lobby. Great location as well! I would definitely stay there again. I also ordered room service from Bob's steaks. Best burger I have ever eaten!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Great hotel and staff

Posted Jul 3, 2015
Pros: Everything
Cons: Reduce the WiFi charge
Location: Close to Bart
We were very pleased with the hotel and location. Staff was great. Cookies and milk at bedtime Was a plus. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
Great hotel, great location in San Francisco. The Wi-fi wasn't the best and was quite expensive for the amount of megabytes you received.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Very clean and very well located. Staff was helpful.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from North Carolina

Very nice hotel right in the financial district.

Posted Jul 1, 2015
Cons: Should not have to pay extra for WIFI.
Location: Center of financial district and walking distance to Chinatown.
Very friendly staff starting with the outside doormen and the staff at the desk. Very nice spacious room. Very nice in-house steak restaurant with a really excellent rack of lamb.
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Exceptional Service

Posted Jul 1, 2015
Pros: The staff was exceptional in accommodating my needs. Due to an early arrival, my luggage was stored while i explored the city until check-in time.
Location: Market Street is near by for shopping and dining. The Chinatown Gate is just a couple streets up California Street.
Everything about the hotel boasts excellence, from the location of the hotel, to the presentation of the common areas and guest rooms, to the friendliness of staff. Omni San Francisco Hotel is now my preferred accommodation of choice while visiting San Francisco!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Excellent SF luxury hotel

Posted Jun 30, 2015
Pros: Close to Embarcadero, Union Square. Easy to take BART from SFO. Luxury accommodations. Cleaning and doorman staff very nice.
Cons: Front desk + concierge staff extremely snobby. I'm paying $325-5,000 a night to stay in your hotel and you have an attitude?!
Location: BART from SFO to Montgomery, Union Square, Embarcadero, Chinatown. Try Yank Sing dim sum in Rincon building and E+O on Sutter/Stockton.
Close to many things: easy to take BART from SFO to Montgomery station, coffee shops, restaurants, taking Muni/Metro to further neighborhoods of SF, close walk to Embarcadero, Union Square, etc. Beautiful, clean rooms. Excellent amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Very friendly and helpful staff!

Posted Jun 30, 2015
Had a very relaxing and enjoyable vacation. Would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel in a great location.

Posted Jun 29, 2015
Loved it! Staff was great. Location was perfect! Walking distance to almost everything. The rooms, in my mind, were slightly over priced. But overall, what do you expect? You're in San Fransisco!