Ratings based on 2,975 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Delta, BC, Canada

Great Hotel in the financial district.

Posted Jul 30, 2015
Pros: First class hotel. When the hotel heard that we wanted a room with a view, they immediately got a hold of us to rectify the problem.
Cons: Wishing that every room could have a view.
Location: the Omni Hotel has the California street cable car go right by the hotel. You are steps away from the market area. Union Square a few blocks away.
The door man welcomes you when you arrive. Check in is quick. Two very good restaurants but food is expensive but no worse than anywhere else. The room are top notch, very clean and fresh. Highly recommend this hotel but make sure you get a room with a view,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of the San Francisco

Posted Jul 29, 2015
Pros: Turn down service with cookies and milk
Location: 4 blocks from the Muni/BART station. Right on the cable car line that runs on California Ave. Walking distance from Union Square, Pier 39 and China
Nice hotel in the financial district. 4 blocks from the Muni/BART station. Right on the cable car line that runs on California Ave. Walking distance from Union Square, Pier 39 and Chinatown. This hotel is a higher grade than I am used to. Was pleasantly surprised with the turndown service with cookies and milk each night. The personnel on property were very professional and friendly as you would expect in this level of hotel. We were traveling with my 12 year old son and asked for a roll away bed. They had no problem furnishing it. The room was a little on the tight side with the roll away, but still roomy enough for the three of us. Just one reminder that the hotel is in the financial district. Many of the coffee places and restaurants near the hotel are closed on the weekend. There still are several open, but you will have to walk 2 or 3 blocks for your morning Starbucks. The nice thing is that on the weekend, the area is quiet with a lot less traffic than the rest of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Beautiful hotel... Very clean!!

Posted Jul 28, 2015
Excellent..... Great location!! And courteous staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Jul 27, 2015
Great staff, friendly, willing to help and assist.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach, FL

Perfection!

Posted Jul 27, 2015
Pros: Everything
Location: The hotel is situated in the financial district and adjacent to Chinatown - making business and fun and easy to access locale.
Everything about our brief stay was outstanding - the staff was immensely helpful and courteous without being obsequious. The hotel is beautiful, incredibly clean and well appointed. Bed and bedding were outstanding, bath facilities and complimentary toiletries exceptional - everything was even better than expected. We stay in many 4 and 5 star hotels throughout the world and will not hesitate to book another Omni again - this was a wonderful experience. Further, when we returned from an evening event without having had dinner, I ordered room service, which was superb. Bravo!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Beautiful hotel, incredible staff

Posted Jul 27, 2015
Pros: see above
Location: see above
We stayed at Omni San Fran for a week. The hotel is absolutely beautiful, room was spotless, good location not too far to walk from BART, shopping, Embarcadero, Chinatown. All of those alone would make me stay again, but the staff there has to make it one of the best in the city.... definitely the best staff of any hotel I've ever stayed in. So courteous, friendly and willing to help in any way they could! Esp. the chief concierge Mark. I bothered him everyday with numerous questions about transportation, location, tours, etc. and always he was so thorough & helpful! Whatever management is doing to keep their employees doing such a wonderful job is working & other hotels should learn from them!
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great location

Posted Jul 26, 2015
Pros: Location
Location: Walking distance to Chinatown, Union Square, lots of great shopping nearby and entertainment.
We feel safe, hotel in good location. Trolley runs right in front of hotel and other transit lines. Close to shopping and entertainment. Can be a bit noisy at times, we hear sirens and fire trucks as the fire station is close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Pros: The service
Cons: No real weakness
Location: Very well located in the heart of SF
Very good hotel. Excellent staff. Excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great vacation stay

Posted Jul 26, 2015
Pros: location and staff's friendly demeanor
Easy walk to major attractions or transportation - hotel staff was very very friendly and accommodating - would highly recommend hotel to anyone traveling to San Francisco !
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!!!

Posted Jul 25, 2015
The staff was extremely friendly from the moment we pulled up. This hotel is in a great location. It's about a 2 min walk to the Tadich Grill and 4-5 min walk to Belden Place.