Ratings based on 1,097 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Good location in union.square area yet quiet rooms with little outside noise. Exceptionally clean hotel with a very helpful and pleasant staff..
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Our room was very clean, very friendly staff and helpfull.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Feb 21, 2015
Pros: Location was great
Room was great, very clean very quiet staff was awesome
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Hotel Stay in San Francisco

Posted Jan 2, 2015
Very nice hotel; excellent location next to Chinatown Gate; clean and quiet; courteous staff. Very eco-friendly. Great rooftop views.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Red Deer, Alberta

Great Hotel. Close to everything

Posted Dec 24, 2014
The staff was amazing. So helpful with what I should see and do. I will stay here again in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2014
It was nice and quiet and located near everything that I wanted to see.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very sustainable hotel

Posted Dec 16, 2014
Nice amenities and staff, steps from the entrance to China Town, hotel is very "green" without sacrificing any luxury.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ann Arbor

Posted Dec 6, 2014
Nice hotel in a nice location. Pleasant, clean, friendly. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MEXICO CITY

HOME AWAY FROM HOME

Posted Nov 24, 2014
Location: LOCATED AT THE GATE TO CHINATOWN THE HOTEL IS CONVENIENT TO WALK TO MANY PLACES OF INTEREST AND A SHORT DISTANCE TO UNION SQUARE AND GREAT RESTAURANTS
I LOVE EVERYTHING ABOUT THIS HOTEL. THE LOCATION, THE STAFF, THE ROOMS (GREAT BATHROOMS). I GO AND NEVER WANT TO LEAVE.
5 out of 5
Recommended
for Business Travelers
by Dashiellfrom Albuquerque

Best Fast Trip Ever!

Posted Nov 12, 2014 on Hotels.com
Awesome!