Ratings based on 888 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NYC
nice place very clean and pleasantPosted Oct 17, 2014
very well run hotel, the staff was friendly and the room was comfortable.
for Everyoneby A verified traveler from New Zealand
Well situated hotelPosted Oct 16, 2014
Good location between financial district and Union Square. Plenty of eateries nearby and easy walk to Westfield Mall. The hotel suited our needs perfectly
for Everyoneby A verified traveler from St Albans
Beautiful hotel in downtown SFPosted Oct 16, 2014
Pros: Clean and comfortable rooms.
Location: A few seconds from the Dragon Gate and Chinatown, a few minutes from the financial district, Market St and Montgomery BART station.
My second stay at Orchard Garden after an excellent experience first time round. Everything was just as good as before, with friendly staff, clean and impressive interiors and a location within walking distance of everything in downtown. The rooms are small to modest in size, but well presented and the bathroom is spacious and bright. San Francisco is expensive. No getting around that. If you want to stay near downtown you have to part with a painful amount of money. Orchard Garden isn't cheap, but compares favourably with other hotels in the area and I will definitely be returning next time I'm in SF.
for Everyoneby A verified traveler from Santa Fe NM
Quiet hotel in good locationPosted Oct 16, 2014
Cons: too many things cluttering the surfaces (mini bar items, internet and hotel literature, etc.)
Location: chinatown, Grace church, Union Square, shopping, Ferry Building shopping, Jewish Museum.
we found this hotel to be in a convenient walking location in SF to many otf the places we wanted to visit. The room was comfortable, good bed and bedding, nice design features.
for Couplesby A verified traveler from UK
Modern hotel close to Union SquarePosted Oct 12, 2014
Pros: Friendly staff. Very clean rooms
Location: As above. Several good restaurants very close
Good location close to Union Square and the Chinese area. Very clean, well laid out rooms. Beds very comfortable. Quiet. Staff very friendly and helpful. During our stay, I was admitted, as an emergency to hospital at 1am. The staff were extremely helpful and thoughtful in helping arrange my admission. On discharge, I needed 2 or 3 days to regain strength. Our stay was extended (in the same room) with a minimum amount of fuss (and at a good rate!). Excellent good value breakfasts
for Everyoneby A verified traveler from Melbourne, Australia
First visit to San FransiscoPosted Oct 9, 2014
Pros: The hotel is not too large, so didn't have to wait to be assisted at reception.
Cons: Prefer in room fridge that you can place own items in.
Location: Easy walk to Union Square and Chinatown. We also walked from Pier 39 back to the hotel which took around 40 minutes, so not too difficult.
Good location for first time in San Fransisco. Very helpful staff.
for Everyoneby A verified traveler from London
my mother for her 80th birthday treatPosted Oct 2, 2014
Cons: Gym facilities
Location: Within walking distance to Union Square and China Town, and easy access to buses trams and BART trains
The hotel was clean and very comfortable. The staff were friendly and helpful. The only criticism is that the gym is a lot smaller than it looks on the website with very limited machines
for Everyoneby A verified traveler from Cambridge UK
Four nights in San FranciscoPosted Sep 26, 2014
Efficient and kind staff, hotel is centrally located but quiet enough. Room was showing signs of wear though and our junior suite view was dismal - it looked into a backyard! Nonetheless, we would use it again.
for Everyoneby A verified traveler
Literally right next to the Chinatown gatePosted Sep 23, 2014
Pros: Location, literally 10 meters from the Chinatown gate.
Cons: Sound proof
Location: Chinatown, Union Square, Montgomery BART station
The room was OK clean--I found a hair on the bathroom sink and the tv remote controller felt a bit sticky. The sound proof was not great or the room next to mine was exceptionally loud. At night, it felt like there were at least 4 people in the room next to mine (because of the talking noise) and also in the morning they opened and closed the door several times, at least 10 times, in about 10 minutes, which woke me up.
for Everyoneby A verified traveler
Holiday in San FranciscoPosted Sep 20, 2014
Pros: Excellent location only a few minutes walk from Union Square, very clean and friendly staff.
Cons: A bar and restaurant within the hotel would have been nice.
Location: Situated next to China Town and within easy walking distance of Fishermans Wharf.
I would recommend this hotel due to its location, staff and cleanliness.