Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location location

Posted Jul 27, 2014
Great place to stay, everything you need is all around you. Use the muni great easy way to get around and is a few minites walk away.
4 out of 5
Recommended
for Everyone
by A verified traveler from Penticton,B.C. ,Canada

Great staff..

Posted Jul 26, 2014
The staff were very friendly and helpful. Helped us on how to get to places and recommend great dining places. Great boutique hotel in downtown area..
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,Alberta, Canada

Great hotel, close to shopping and restaurants

Posted Jul 21, 2014
Pros: Clean, comfortable and great service.
Location: Close to stores like Macy's for shopping and good choice of all kinds of restaurants and cafes. Also close to buses and trolleys for getting around.
We stayed at this hotel for a total of five days. The hotel staff are very helpful and friendly. Since this hotel is smaller than some of the larger hotels, you get one on one service. The rooms were clean and very comfortable and we would definitely choose this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from DC/NY

Nice hotel in downtown SF

Posted Jul 10, 2014
This is a nice, clean hotel in a safe neighborhood conveniently located close to Chinatown, Union Sq, buses, trains, and trolleys. Great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,Canada

Excellent Time in SF

Posted Jul 7, 2014
Pros: We had a room in more to the back of the building and noise was not an issue at all. The room was a bit on the small side but that was fine for us.
Cons: Perhaps main floor restaurant could be open a little longer
Location: Great Location if you don't mind walking a little bit. You can easily walk to Fishermans Wharf area or to the Ballpark. Transit system if very good
Lots if things to see in SF if you are there to see the sites. Did the usual things (Alcatraz, Golden Gate Bridge, Sausilito, Golden Gate Park, Ball Game) and was not disappointed with anything. Things are set up quite well to cater to the tourists. Don't need to rent a car if you are staying in the Downtown area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxfordshire, UK

Good hotel close to Union Square and Chinatown

Posted Jul 6, 2014
Pros: Location and staff service
Cons: Consistent restaurant opening hours
Location: Union Square Chinatown
We had a good 3 night stay here at the start of a long trip in the US. It's a great base for pretty much anything in SF, we walked quite a lot, or took short cab rides to the Piers. The concierge and reception staff were friendly and knowledgable. Breakfast was well made and presented, with a friendly server. The room was a little small and dark, and was overlooked by the office building next door so we would book the next type of room up if we visited again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great spot in s great city

Posted Jul 5, 2014
Good staff. Great location. Clean big and comfortable room. Only negative is gym is very average.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great central location

Posted Jul 3, 2014
Location was ideal (walk to BART, cable car and bus lines) with lots of good restaurants and shopping near by. Room was very quiet and good temperature control. Bed was comfortable, blinds were dark and shower worked well. No complaints! Staff were very helpful. Highly recommend.
5 out of 5
Recommended
for Everyone
by Caroline from Montreal

Great hotel

Posted Jun 29, 2014
Stayed at this hotel for 5 nights, service was nice, big rooms with big bathrooms, very clean place, well located, a lot of things at walking distance. If you go there, you can grab a bit at Café Claude or get a drink at the bar at Gitane, next right to it. Walked from the hotel to Fisherman's Wharf, it's about 30 minutes but that way you can enjoy the city and the life of the Chinese and Italian district you have o go through to get there. Would go back anytime and recommend to a friend without hesitation. The staff is nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Staff was very helpful and friendly, location is excellent, room was very clean and comfortable over all a great hotel for a stay in S.F..