Ratings based on 1,519 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Excellent Location and Outstanding Service

Posted Apr 14, 2015
Pros: The location, the cleanliness, and the friendly staff.
Cons: Honestly I cannot think of a thing I would change!
Location: Very close to downtown, shopping, restaurants, taverns, and China Town. Walking distance (bring comfy shoes-hills are step) to Fisherman's Wharf.
This hotel is located downtown and within walking distance (bring comfortable shoes because the hills in San Fran are very steep) of China Town, shopping, more restaurants than imaginable, taverns, cable car pick-up, Fisherman's Wharf, etc. We walked the first time to Fisherman's Wharf, but we used Uber the other days, because it was fast, cheap, and easy! The rooms were very spacious, comfortable beds, and very clean. The staff was very accommodating, friendly and helpful. If we go back, we will be staying at this hotel! You MUST do the Fire Engine Tour over the Golden Gate Bridge and to Presidio. It was so informative and beautiful scenery because it is an open-air fire engine. I give the Orchard Hotel a big thumbs-up and recommend it to everyone!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom soringfield Mo

Posted Apr 13, 2015
Pros: Clean and comfortable and accomodating.
Cons: A little more light in the room would be helpful.
Location: We found ourselves close to so many tourist destinations. Also found the sweetest coffee shop called Beanstalk, just across the street and down a few
The staff was helpful but not the least bit obtrusive.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Nice hotel in the heart of Union Square

Posted Apr 12, 2015
Pros: It was quiet, private, sage, and clean.
Cons: Restaurant hours and room service. Also the bathroom drains were hard to use,
Location: Walk or hop the cable car to Nob Hill, Chinatown, North Beach Waterfront. Easy walk to Union Square, or to Market Street.
This was a good home base for traveling solo in San Francisco. The room was nice and comfortable, and very quiet which I hear is hard to find in Union Square. It is in a safe location and right on the cable car line so you can hop it to the waterfront or to market street.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vienne (France)

Très bonne situation

Posted Apr 10, 2015
Pros: La chambre spacieuse , staff avenant qui n'hésite pas à vous aider dans vos réservations. Petit déjeuner varié à un prix acceptable pour SF.
Cons: Neant
Location: La situation près d'Union square et de Powell street permet d'accéder aux différents centre d’intérêt de San Francisco.
Hotel très bien situé près du câble-car et d'Union square.Des petits restaurants à proximité ainsi des magasins pour le shopping
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Centrally located hotel

Posted Apr 8, 2015
Great hotel, centrally located 6 blocks north of Powell Street BART stop. Easy access to walk to Union Square & shopping district. Convenient, friendly, clean, efficient hotel. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellant

Posted Apr 8, 2015
Pros: location & comfort
Cons: everything was fine
Location: easy to get to tour buses & restaurants
room was very comfortable & clean. staff, particularly the doormen were very helpful in pointing out eateries & other assistance
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississippi

Posted Apr 5, 2015
Pros: Room size, cleanliness, location
Location: One block from Union Square and two from Chinatown
Great stay. Staff was most helpful. Rooms spacious and clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide

Nice boutique hotel in a good location

Posted Apr 4, 2015
Great location near Union Square. Within walking distance to a lot of sights. The cable car stops in a street adjacent to the hotel 50m away. Staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

1 week stay in San Fran with my mum

Posted Apr 3, 2015
Good location- super close to main buses, near to bart (underground). Love being so near to union square. Good convenience stores near by, good restaurants too. Room could do with some updating(prefer orchard garden) but it was clean and very very quiet. Would go back despite not being in love with the room given that everyone is so helpful- from concierge to cleaners. Can't stress how great they are! - particularly want to mention Ben D (he's amazing!), Spencer and Nathan. Made our stay very enjoyable! We shall be heading back!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Friendly staff. Bellman came all the way across the street to help with my bags. Great location. Diner next door was really good. Tavern around the corner was great. Room was clean and comfortable. They make an effort to be green.