Ratings based on 1,107 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby steve from LL
nice hotel close to the shopsPosted Dec 3, 2013
after reading some reviews i was expecting an old slightly run down hotel but in reality it's an old building with modern appliances/touches and some antique-like room furniture. brilliant location for shopping, china town and eating out. 40 min ish walk from fisherman's wharf (the nearby traditional tram was always full). staff were very pleasant and helpful. all in all I would definitely recommend this hotel
for Everyoneby j.r.
Posted Nov 25, 2013
Pros: Great service!
Cons: The room temperature was hard to control, I wish we could have opened the windows. Bathtub was a little dirty and I had to reconnect the toilet chain
for Everyoneby Joyce from Phx
Very nice location.Posted Nov 21, 2013
Pros: Location, staff, cleanliness.
Cons: There is a never-ending groan of streetcar cables which run about 50 yards from the corner of the building. It wouldn't bother everyone...but did us.
Location: This is a great location for sight seers...you can walk to the piers, to the ferry dock, Union Square, China Town, even Ghiradelli Square!
The staff in this hotel were great. They tried so hard to help us with our noise issues. They were always helpful with recommendations for restaurants and how to use public transportation. The hotel was always clean and neat and really looked good for a building as old as it is. There are lots of options for restaurants very close by.
for Everyoneby A verified traveler
Posted Nov 14, 2013
for Everyoneby A verified traveler
Great location, nice and cozyPosted Nov 11, 2013
I stayed at this hotel to attend a conference in a nearby hotel. The location is great - a couple blocks from union square and china town. The price was reasonable and the rooms were spacious and clean. The only strange thing was that housekeeping kept coming multiple times throughout the day. Unless you put out the "do not disturb" sign, they will come as early as 8:30am. During my stay, my room was cleaned once during the day and again in the evening. Besides the excess housekeeping, my overall experience was great and I would stay here again.
for Everyoneby Liz from Bristol, UK
Good central locationPosted Nov 9, 2013
Pros: Perfectly situated to access all of San Francisco's many places of interest. Hotel staff were welcoming, friendly and helpful.
Cons: I requested a quiet room but was not warned about the background noise from the nearby Powell Street cable car - maybe tripple glazing would help.
Location: Two blocks from Union Square, two blocks from Chinatown, Grace cathedral and Cable Car museum a 10 min walk, Ferry Building and Embarcadero 15 min.
Deluxe King room was comfortable with a spacious bathroom and good storage. Bed was excellent as was the large bedside cabinet with extending shelf and sufficient power sockets for charging cell phones, tablets and laptops. Room servicing was was good with supplies replenished promptly. As a single traveller I felt safe and secure at this hotel.
for Everyoneby Steve W. from Southern California
Posted Oct 28, 2013
This was our first time staying in San Francisco and it was amazing. The hotel was very nice and the staff was excellent. The rooms were very clean and the location was great. We will definitely stay there again when we return.
for Everyoneby Steven from Honolulu, HI
very comfortable hotelPosted Oct 26, 2013
Pros: Convenient location, comfortable room and bed.
Location: Just a two minute walk to Union Square. Going uphill may be a challenge for some. One block away from a Starbucks, a Walgreens and good restaurants.
The location is very convenient with a Starbucks, Walgreens and comfortable restaurants and diners within a block or two. The staff was very friendly and helpful. Our room felt plush with a very comfortable bed and fresh pillows and linen. Large 37" hi-def tv was a very pleasant surprise. The bathroom and shower was roomy and well equipped. We'll definitely stay there again.
for Everyoneby Steve from minnesota
Quiet and comfortablePosted Oct 24, 2013
A peaceful place, elegant and relaxed. Simple and easy. The rooms were clean and the hotel is well kept. The staff was helpful and not pushy.
for Everyoneby randy from houston
Centrally licatedPosted Oct 14, 2013
Use the cable car to get up the hill. Plenty nice restaurants & bars close to walk to.