Ratings based on 1,190 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Quebec city , Canada
Very nice hotel in downtown San Francisco.Posted Aug 1, 2014
Pros: The location of the hotel, the staff and the room.
Location: The hotel is close to Chinatown and Union square.
Hotel in downtown San Francisco close to everything. The room was clean and nice.
for Everyoneby A verified traveler from Monterey, Ca
In San Francisco for the SF 1/2 Marathon.Posted Jul 30, 2014
A quiet and comfortable hotel with a helpful and friendly staff. The location is not the closest to the start of the race but I was warmed up by the time I arrived at the start. A great place to stay and relax.
by A verified traveler from London, UK
Reasonable location, small roomsPosted Jul 27, 2014
There are better places to stay in San Francisco for the same price. Staff were polite and friendly, rooms were small and dark. Hard to recommend.
for Familiesby A verified traveler
Very good Hotel near Union Sq.Posted Jul 26, 2014
Pros: This hotel was older but our room was spacious and updated.
Location: The hotel is 2 blocks from union square and very short walk to the Chinatown gate. Fairly steep hill to climb from Union Square. Just off cable car rt
We had a great experience at this hotel. The staff was very friendly and helpful. Even the housekeeping staff wished us a great day. The desk and concierge were very knowledgeable and helpful on how to get to attractions.
for Everyoneby A verified traveler from KS
Great find!Posted Jul 26, 2014
Hotel was wonderful! Big CLEAN rooms! Very quiet and friendly doorman with great recommendations. Awesome location!
for Everyoneby A verified traveler
We loved our stay in San Francisco at the Orchard!Posted Jul 20, 2014
Pros: Location and friendliness of staff!
Location: Close to the cable car line, shopping and great restaurants near by the hotel!
The staff was just outstanding, they went above and beyond to make our stay a great one! The location was so convenient!
for Everyoneby A verified traveler from Arizona
Great place, smaller than I thought.Posted Jul 18, 2014
My only negative is the size, a bit too small. Everything else was great. Very clean. Helpful staff. Great location. Near the trolly and Big Bus Tours route. Great restaurants near by. My wife and I walked to and from Fishermans Warf, not too far. Felt safe, even late at night. I'd stay there again.
for Everyoneby A verified traveler from Windsor ON
excellent hotel to stay inPosted Jul 12, 2014
Pros: Rooms were quite large considering that we had a king size bed. I t was right on the Powell Market trolley line. Staff were extremely accommodating.
Cons: The hours that the restaurant were open seemed alittle irregular for breakfast. The food in the restaurant was very tasty if you chose to eat there.
Location: 2 blocks from Chinatown and Union Square. Some excellent restaurants close by. Uncle Vito's pizza and Lori's Diner were two lower cost good food .
I choose hotels when vacationing based upon other customers rating/comments. Thank-you previous guests!!! The Orchard Hotel did not disappoint. The staff gave us accurate directions to places of interest, booked tours for us, booked transportation to the airport, recommended restaurants and on and on. The hotel itself was nicely decorated, room was large, there was a mini frig that was stocked with drinks, alcohol, snacks. bathroom was huge [shower only or tub and shower were available], furnishings were updated, bed comfortable. I knew that San Framcisco was built on many hills however I didn't realize how steep that the hills are. For a person with mobility issues, cabs may be required to get from place to place. San Francisco is a great vacation destination and the Orchard Hotel and staff certainly will maximize your enjoyment.
for Couplesby A verified traveler from Canada
Great location!Posted Jul 9, 2014
Pros: The size of the room and the bed.
Cons: I do not like carpet, so I will change the floor.
Location: Location is great, close to the cable car stop, shopping, restaurants, convenient stores, pubs etc.
Lovely hotel close to Union square and the cable car stop. Big room, clean and comfortable.
for Everyoneby A verified traveler
Great Location and great hotel !!Posted Jul 3, 2014
Pros: Location , cleanliness, and comfort
The staff were very courteous and professional: answered all questions and were very helpful !