Ratings based on 1,600 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Katie from Sacramento

Super loud vent and paper thin walls

Posted Apr 14, 2014
The vent was making super loud noises all night and the people in the room next to use where so loud. The walls are paper thin u can hear everything . Also the floors in the bathroom had hair on them. We paid a lot for this room I wish the hotel offered something for our inconvenience .
5 out of 5
Recommended
for Everyone
by jojo from California

Close to downtown and public transportation

Posted Apr 1, 2014
Pros: Breakfast
Location: Downtown. The hotel has a concierge devoted to helping with places to go, things to do and places to eat.
Pleasant. Had time to enjoy myself in and out of room. Checkout time is flexible alps which made the stay even more enjoyable. Would highly recommend.
5 out of 5
Recommended
for Everyone
by Peter from Calgary

Beautiful hotel in the heart of San Francisco

Posted Mar 31, 2014
San Francisco is a great city to walk. This beautiful charming historic hotel is ideally situated in the centre of the city close to shopping and major attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful my second stay at hotel

Posted Mar 31, 2014
Very close to transportation and shopping. Accommodations were excellent. Staff very helpful and efficient. Would definately stay again. But would like to book through hotel.
5 out of 5
Recommended
for Everyone
by 57Gold from Tampa

Grand Belle Epoch Hotel, tastefully restored

Posted Mar 30, 2014
Grand lobby and Palm Court. Very comfortable rooms. Great Montgomery and Market St location...easy to walk to shopping and restaurants. Wished the check in desk was better staffed, though the desk staff are very professional and pleasant. Great last minute rate on Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, very friendly staff.

Posted Mar 30, 2014
Nice indoor pool and sauna. The hotel staff greeted us with chocolates at check in. The lobby is beautiful.
3 out of 5
by A verified traveler

Noisiest hotel I have ever stayed in!

Posted Mar 24, 2014
Room was clean and staff was ok but it was the worst night sleep I have ever had. Got in at midnight for a work trip and was placed on 2nd floor Market St. I was awaken at 5am by a jack hammer pounding through the room for a few hours. After that stopped, housekeeping banged their vacuums up against the walls and slammed the garbage cans in the hall at 8am. Worst night sleep ever in a hotel.
5 out of 5
Recommended
for Everyone
by mike from S. california

Very nice . Parking is an issue in the area.

Posted Mar 17, 2014
Very nice hotel, good location and friendly staff. Parking is an issue in all San Francisco .
5 out of 5
Recommended
for Everyone
by Jason from UK

Brilliant for business or pleasure

Posted Mar 17, 2014
Pros: The hotels looks great and the beds are really comfy. It's got a huge dining room, filled with light, that's much better than working in your room.
Location: Check out Roy's @ 575 Missions St. and Tropisueno @75 Yesrba Buena Ln.
I've stayed at this hotel for both business and pleasure. It's a great location on Market, but close enough to walk (or run) down to the Embarcado, China town and Union Sq. Valet parking was convenient and quite, but there's plenty close self park options with in/out privs. if you prefer.
5 out of 5
Recommended
for Everyone
by Greg from San Francisco

Not a Hotel...A museum with a real history

Posted Mar 10, 2014
Pros: Museum and a real feel of SF history
Location: YOUR IN THE MIDDLE OF THE CITY
The most beautiful place I have ever been. Could stay in the garden court from morning till night. Friday nights are great at the pipers bar..Wonderful birthday