Ratings based on 8,725 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Great location. Vey expensive. never again!!!

Posted Apr 29, 2015
Got his hotel for one night. TV didn't work!!! Parking was 60 bucks a night!! For a hotel I paid over 200 dollars a night I thought they could at least give you free parking. OrTV didn't work and all I got was sorry about that. No discount for having no television the entire time! Had to wait 20 mins to check out -30 it was insane!! Only 3 people ahead of me too! Staff were friendly but not very helpful. I think you could do better then an I'm sorry for u not having a working TV the entire time and making me wait excessively to check out of the hotel.Even cheap hotels have working TV! Longest time its we took to check out of a hotel. I never asked for a discount and didn't make any trouble they just had crap service. Get this she made me wait while someone reset the TV before checking me out! I was so upset. I called n no one reset for me. Great view 29th floor!! Was very happy with the view. The hotel was clean and comfortable. But not flawless like you would expect if you paid so much for a room. Chips in paint. Just little cosmetic issues. But the room view saved the experience for me. I will not go to the hotel again but it's a nice hotel if you need to go to the warfield. Will never park at the hotel !! Too expensive. Plus they tax you and then you need to tip. It's just too much. Lame! Wish I had TV to watch my hockey team!! But no working TV!! Internet slow and costs money. It's a nickel and dime hotel. But bar staff were amazing!! Very friendly unlike hotel check out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose

Excellent value

Posted Apr 28, 2015
Pros: Location and quality
Location: Very central and convenient location to restaurants, shopping and major sites
Friendly cheerful staff, from front desk to housekeeping!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel

Posted Apr 27, 2015
Stayed here with my boyfriend for our anniversary and it was wonderful! right in the heart of union square, easy access to go places. Over all great hotel and we enjoyed our stay for a reasonable cost! Would come back again.
4 out of 5
by A verified traveler

Posted Apr 27, 2015
There's not a ton of lobby seating, which meant my colleagues and I couldn't always find a great meeting place when we were there. The room wasn't very insulated from the street noises, even with the window vents closed. I couldn't find any way to get regular TV. Just a bunch of overpriced movies on demand. All in all, though, it was a nice stay. Very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pp

Zentral gelegenes Hotel im Zentrum

Posted Apr 21, 2015
Hotel wurde wegen seiner Lage im Zentrum und zur BART (mit direkter Zugverbindung zum Flughafen SFO) ausgewählt. Ambiente im Hotel angenehm, Crew-Hotel der internationalen Fluggesellschaften. Geräuschpegel außerhalb sehr hoch, aber im Gebäude nicht störend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Parc 55

Posted Apr 21, 2015
Pros: The location and the views from the rooms
The hotel is very clean and the staff was very helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff excellent

Posted Apr 20, 2015
Concierge staff was the best. Bell people very helpful. Everyone went out of their way to help. The room was good. Unfortunately this hotel has no a la care breakfast and their brunch was too pricey for us. A full service restaurant would be a nice addition.
5 out of 5
Recommended
for Everyone
by A verified traveler

A day at the park . . . AT&T that is!

Posted Apr 19, 2015
Perfect place to stay when traveling to San Francisco to take in a Giant's game at AT&T Park. The public transportation stop is right across the street and the "N" car will drop you off right outside the main gate at AT&T. Close to a variety of restaurants.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom d

nice hotel in great location

Posted Apr 18, 2015
great place to stay close to everything stall helpful great location
3 out of 5
by A verified traveler

Posted Apr 17, 2015
Pros: not much they was slow checking us in and the concierge was no help getting us tickets to nothing
Cons: free wi-fi
it was ok I don't think i would stay here again i was mad about the fact they didn't have free wi-fi