Ratings based on 1,455 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Nice staff and clean room

Posted Dec 16, 2014
I enjoyed the stay. Courteous staff and clean room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom JAPAN

客室からウォルマートやスタバまで極近

Posted Dec 13, 2014
Pros: ロケーションと部屋の広さですね。
Cons: シャワーヘッドの固定部分です。
Location: フィッシャーマンズワーフとケーブルカーの終点が近いです。 そして、日本から行くと、朝の4時に目が覚めますが、近くのスタバは朝5時からやってます!
部屋に入ると、いきなり広くて、アメリカンサイズの大きなベッドと大きなソファがにびっくりしました。ロビー階のすぐ上の部屋だったので、窓の外は向かいの部屋しか見えませんでしたが、それでもゆったりできました。日本のホテルとは造りが違うなと思いました。また、最高階も3階であり、エレベータを使う必要がないので、部屋を出て、たたっと階段下りればロビー階。スタバやウォルマート、トレーダージョーズへちょこっと買い物にも行けますし、フィッシャーマンズワーフの散歩も気軽に行け、アクセスは抜群です。バスルームも広くてよかったのですが、シャワーヘッドの固定部分が壊れていて残念でした。今回は学会期間のため料金がすごく高かったので2泊しかできませんでしたが、普段は2万円くらいなので、普通の時にまた訪れてみたいと思います。
4 out of 5
by A verified traveler

Posted Dec 12, 2014
It was OK. Room needs updating. Too far, rather stay in union square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel.

Posted Dec 6, 2014
Pros: The upgrade when we had a problem. That was great for us. There is a restaurant and a lounge at the hotel. No room service though.
Cons: Handle unruly guests better.
Location: The pier is very close by, lots of seafood restaurants close.. Ghiradelli square is near. Lombard street is near. The base for the tour buses is near.
The hotel was a very nice hotel. Great staff. Very clean. Close to the Pier and most of the tourist stuff. The only problem we had was with other guests at the hotel. There was a group of guys that were partyers. They were loud at all hours of the day and night and were very immature knocking on doors of other guests rooms and running. When we complained to the front desk, (which we had to do twice), they did upgrade us and move us to another room which was wonderful. But I think the guys were allowed to stay which I felt bad for the other guests.
4 out of 5
Recommended
for Families
by A verified travelerfrom Alexandria, VA

Great value, close to the Wharf Action

Posted Dec 5, 2014
Pros: The rooms were nice and everything was clean. The staff was friendly and the proximity can't be beat.
Cons: Some of the facilities felt a little dated and tired.
Location: A quick walk to all the Wharf attractions. We loved the number of breakfast restaurants nearby too.
Pier 2620 was a very good value for the cost. I came with my kids and the proximity to the multitude of attractions in the Wharf area was a huge bonus for us. The rooms are clean and comfortable. You can tell parts of the hotel are little older, but it is well-maintained. We'd come again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sj

Parking problem

Posted Dec 3, 2014
Power out and couldn't leave because gate would not open. Got. Reimburse for my trouble.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami Beach, FL

Very nice hotel in an excellent location

Posted Dec 2, 2014
Pier 2620 was a very nice hotel in an excellent location for visiting San Francisco as a tourist. It is only a few minutes away from Fisherman's Warf and only two blocks from the F Muni line, which makes it easy to take public transportation. There are many excellent restaurants within walking distance and it is also easy to get to the pier for the Alcatraz tour as well as Ghiradelli Square. The hotel itself was very clean with excellent amenities such as a bar, coffee in the room, and a large flat-screen TV. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Thanksgiving in San Fran

Posted Dec 1, 2014
Hotel was clean and comfortable. Full sized shampoo, conditioner and body soap in shower. Bathrooms in good shape. Bedding very nice, and carpet was very clean. Housekeeping was great. Hotel close to lots of dining and things to do near Fishermans Wharf.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Great Location & Price

Posted Dec 1, 2014
Pros: Location, cost, helpfulness of staff
The location is very close to Fisherman's Wharf and a cable car line. We went in Nov. so the lines for the cable cars were very short. It was a fun ride to Union Square and shopping. Plenty of restaurants nearby too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sioux Falks SD

Close to many attractions

Posted Nov 30, 2014
Very welcoming staff, helpful in directing us to places to see. Room was large and very clean and comfortable. I especially liked the brand of shampoo, hand lotion, etc. the lounge was surprisingly nice. Would return here anytime!