Ratings based on 713 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by mae from NJ

Great location, clean, great staff.

Posted Apr 16, 2014
Close to wharf, cable cars, f line, and buses to take you anywhere in the city. Friendly and accommodating staff. Gym under construction. Rooms were small and no microwave. Wi-fi was up and down.
Comment from
Jan 17, 2014
Our location is one of our favorite qualities; we are thrilled you enjoyed it too! We are very sorry for any inconvenience you encountered due to the current fitness center renovations and Wi-Fi troubles. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by Shamina from Sherwood Park,Alberta

Nice Hotel and Conveniently Located

Posted Apr 15, 2014
Pros: very clean room and a window that opens, to get some fresh air.
Location: Walking distance to the Fishermans Wharf. Across the street there was a Wal-greens Pharmacy. Great location!!
Very clean hotel with friendly staff. We had the breakfast buffet, one morning in the hotel restaurant. It was very fresh(lots of organic items)and delicious selection. Just a little pricey! Only disappointment was the fitness room was being renovated. They were accommodating all the guest to the 24 hour gym 2 blocks away.
Comment from
Jan 17, 2014
Shamina, We are very happy that you loved our great location; we couldn’t agree more! It is great to hear that our cleanliness, staff, and tasty breakfast buffet all met your expectations. We will take your thoughts on the cost of breakfast into careful consideration as we strive to always improve, thank you. We apologize for any inconvenience our fitness center closure caused. We hope to see you again when you next visit San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the Pier

Posted Apr 15, 2014
We stayed at Pier 2620 for 3 nights. I would definitely stay there again. The staff was wonderful, room was clean and we were close to the Pier. We walked everywhere which was great for my family.
Comment from
Jan 17, 2014
It sounds like you and your family had a fantastic San Francisco vacation; thank you for allowing us to be a part of it. We are hope to see you again when you next our amazing city.
4 out of 5
Recommended
for Everyone
by Matt from Seattle

Nice place and great location

Posted Apr 15, 2014
The hotel is very clean and comfortable. The beds are some of the most comfortable I've slept in. The location is just a few blocks from the Wharf and walking distance from North Beach and is conveniently located to other attractions. The staff is very professional. The only drawback I think this hotel has is that the traffic noise can make it difficult to get to sleep at night.
Comment from
Jan 17, 2014
Matt, Thank you for taking the time to tell us about your recent stay at our hotel. We are very happy that you loved our comfy beds and great location. We apologize for any inconvenience you experienced due to outside noise. We hope to see you again when you next want to explore more of the great San Francisco sights.
5 out of 5
Recommended
for Everyone
by Shirley from Strathmore, Alberta

Prime location for all activities!

Posted Apr 10, 2014
Pros: Very clean, comfy beds. Bar had wine tasting, though pricy able to sample Napa & Sonoma County wines at your own leisure.
Cons: Small breakfast buffet for $24.99. Hotel losing money on this, as many breakfast restaurants close by for fraction of the cost.
Location: Within 15 mins of all activities. 2 cable car turnarounds 5 min walk, Segway tours, double decker bus, cycling, Little Italy, and all Piers.
Walking distance to all activities. Walked to Ghirardelli Square to catch cable car and downtown to book and take part in 3 hour Segway tour. 12 minute walk to Pier 33 - Alcatraz. Enjoyed several different seafood restaurants on the Pier, as well as Little Italy which is just a short walk away. Lots of shopping, and downtown only a 10-15 minute cable car ride away.
Comment from
Jan 15, 2014
Shirley, It sounds like you truly enjoyed some of the great things San Francisco has to offer! Thank you for allowing us to be a part of your adventure. We will take your thoughts regarding our breakfast into careful consideration, thank you. We appreciate all your great vacation tips; we know future guests will be grateful. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by Lynda from Central Valley, California

Great Location

Posted Apr 9, 2014
Pros: Location, Location, Location
Cons: Updating the room and the bathroom was really old.
We chose this hotel primarily for the location. We were not disappointed. We were able to walk to all the waterfront areas, Pier 39, The Wharf, Cable turnaround and Ghirardelli Square. The room was just ok. We had a vent outside our window which roared all night and the room was outdated except for the television which we didn't watch anyway. If you don't plan on spending much time in your room, then this is the place to be!
Comment from
Jan 15, 2014
Lynda, We are thrilled that you loved our location; it always keeps us smiling. We will take your comments regarding our rooms into careful consideration. We are always striving to improve, and your review helps us know what we need to focus on, thank you. We hope to see you again when you next want to see the sights around San Francisco.
4 out of 5
Recommended
for Everyone
by sus from houston

Very close to everything!!

Posted Apr 9, 2014
Very nice staff, rooms were nice. Would have been nice to know workout room was under construction.
Comment from
Jan 13, 2014
Sus, It is great to hear that you enjoyed your stay with us. We are sorry that the construction of our fitness center surprised you; we will take your comments into careful consideration. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by Mutineer from Winnipeg

Clean and convenient if you like the wharf

Posted Apr 8, 2014
Close to public transport and clean. Never ate there.
Comment from
Jan 14, 2014
Thank you for taking the time to tell us about your recent visit to our hotel. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Exactly what you would expect

Posted Apr 7, 2014
Small nice lobby with a corner seating area but not much to look at, facing an intersection and walgreens. They have a nice Wine lounge where you can see people walk down the street. 3 floors, long hallways, average room, big flat screen with HBO and very comfortable beds with plush white blankets. It's exactly what you need, nothing more but nothing less.
Comment from
Jan 13, 2014
We are always happy when a guest enjoys their stay at our hotel, thank you. We are thrilled that you found the beds and bedding very comfy. We hope to see you again when you next visit San Francisco.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in fisherman's wharf

Posted Apr 7, 2014
Pros: Close to the wharf and public transport.
Cons: Updated décor in rooms.
Enjoyed our stay at the hotel. It was easy to get to the wharf, and downtown shopping districts. The locals were very friendly and helpful.
Comment from
Jan 14, 2014
Thank you for taking the time to tell us about your great stay at our hotel. We are very happy you enjoyed our location. We will take your comment about the room décor into careful consideration, thank you. We hope to see you again when you next visit San Francisco.