Ratings based on 1,597 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

great Staff- Poor accommodation

Posted Mar 5, 2015
Pros: Location
Cons: TV - movies. Removal of trash along outside of property.
TV was very short on selection. Ice maker did not work and was never repaired although mentioned several times to various staff members. Noisy location and construction on above floors on going, even weekend. Outrageous charges for parking. Very few amenities.
3 out of 5
Recommended
for Families
by A verified traveler

Nice hotel near the Wharf

Posted Mar 3, 2015
Pros: Rooms were nicely renovated and clean
The streets surrounding the hotel are very noisy at night, especially Columbus. Lots of horn honking and loud voices from the street. Did not sleep well on any of the 5 nights we stayed. Room was very nice and the staff were friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great location. Very expensive parking.

Posted Mar 3, 2015
Pros: Location and comfort
Cons: Reasonable parking
Location: embarcadero and north beach. Great location for walking.
Everything was fine. Great place for walking to areas of interest.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Decent Hotel

Posted Mar 2, 2015
Overall okay hotel with really fast daily room cleaning service. You can tell this hotel has been around for a while with some small broken furniture like broken cabinet and opened air condition. Huge TV and comfy bed, but internet connection will hang sometimes. A bit noisy on the Jones St. side at night. Overall great location around the Wharf area.
1 out of 5
by A verified travelerfrom bali

Horrible hotel to stay

Posted Mar 1, 2015
No AC, No internet. Costed 340$ per day.lolz am not kidding . Would never Stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance from the pier

Posted Feb 24, 2015
Overall an excellent experience with this hotel. Very well maintained and excellent staff. Will be using them in the future
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Wonderful location

Posted Feb 24, 2015
Pros: Comfy and clean. Felt very safe.
Cons: None
Location: See above. Fantastic location.
Location was perfect for walking to the wharf, fabulous restaurants, catching transportation. Tourist type shopping close. Close to very scenic views and historic attraction. No great views from the hotel but so very close to wonderful scenic views.m
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Feb 24, 2015
Location: couple blocks from the warf, lots within walking distance.
We arrived early and there was no problem checking in before check in time. Rooms were very clean and comfortable. Staff very friendly. Would return and stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel.

Posted Feb 23, 2015
Close to the wharves. Close to Alcatraz departure pier.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Nice hotel in Fisherman's Wharf

Posted Feb 19, 2015
Pros: Location.
Cons: Room décor could be modernised.
Location: Fun location. Plenty to do nearby.
Close to piers and restaurants. Also near to cable car and F line.