Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
87% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Good location

Posted Feb 17, 2015
Nice bed, linnens, and bath towels . Just keep your eyes closed till you get to your room! Old hotel under construction! Ancient elevater but it was working when we were there. Overall not a bad room. It was fairly quiet as well
Comment from Hotel Management
Mar 6, 2015 by Post Hotel Manager, Hotel Management
Hello Bev, Thank you for your time in sharing your review about our hotel. We appreciate your candid feedback especially on our elevator, I apologize that you felt uncomfortable. I hope we could serve you again in the future, I assure you that you will have a great experience with us on your next visit.
1 out of 5
by A verified traveler

Run don't walk

Posted Feb 7, 2015
This hotel is currently in shambles... Find someplace else to stay
Comment from Hotel Management
Mar 6, 2015 by Post Hotel Manager, Hotel Management
Hello, We appreciate your candid thoughts about your recent stay at our hotel. We are currently implementing improvements so we can offer better services to you and other guests in the coming days. I hope you will visit us again, I am certain you will experience a more pleasant stay.
2 out of 5
by A verified traveler

The room is too small and too noisy and location

Posted Feb 2, 2015
The room is too small and too noisy and location is ok
Comment from Hotel Management
Mar 6, 2015 by Post Hotel Manager, Hotel Management
Hello, We appreciate your feedback about your recent visit in our hotel. It is sad however that you were not entirely pleased with the accommodation we provided. Trust that your concern on the level of noise will be handled appropriately to avoid further inconvenience. Your satisfaction is of utmost importance we will continue to strive to be able to offer you better experience, I do hope you will accord us an opportunity to make up for our shortcoming.
2 out of 5
by A verified travelerfrom No. Cal.

Depressing

Posted Jan 25, 2015
Pros: 2 of 3 staff were helpful. 1 not.
walking in you feel the place is a dump. Rating it "3" overstates what to expect.
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Manager, Hotel Management
Hello Lou, Thank you for taking the time to write a review. We welcome candid comments from our guest. It is just disappointing that we failed to meet your approval when you stayed with us. Your concern about the cleanliness was forwarded to our housekeeping in order to implement the necessary improvements. Your satisfaction is our goal and will remain our priority. Thank you for staying at Post Hotel.
2 out of 5
by A verified traveler

Under renovation. Room not functional

Posted Jan 16, 2015
Pros: Convenient to Union Sq
Room was small, bath and sink were separate, sink was too small, limited plugs, no desk. The hallways were a mess, plastic on the floors, holes in the walls, etc
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Manager, Hotel Management
Hello, We apologize that you were not comfortable with the accommodation we have provided you. Please do call our attention on your next visit as we will be more than happy to attend to you promptly. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

small room, ok area

Posted Jan 16, 2015
Was good location close by but on verge of a bad area and were doing renovations when we were there.
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Manager, Hotel Management
Hello, Thank you for taking the time to provide feedback from your recent visit. I am glad that our location have provided convenience to your purpose of travel. Thank you for bearing with our ongoing renovations. I hope we could have another chance to serve you better on your next visit to the city.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cheaper hotel in downtown location

Posted Jan 9, 2015
It's a small but clean room in the downtown area. Nothing more, nothing less.
Comment from Hotel Management
Jan 13, 2015 by Post Hotel Manager, Hotel Management
Hello, Thank you for taking the time to share your experience and we are delighted to learn that the cleanliness in our hotel have sufficed your satisfaction. Your positive review means a lot to us.We look forward to serving you better in the future
3 out of 5
Recommended
for Personal Event
by Jeffrey

Posted Dec 28, 2014 on Hotels.com
Comment from Hotel Management
Mar 7, 2015 by Post Hotel Manager, Hotel Management
Hello Jeffrey, We sincerely appreciate your time in sharing your feedback score and for completing the survey for our hotel. Please know that we value your business and we will continue to pursue excellence so we can serve you better. Allow us to better serve you in the future, please call our attention should you have concerns about your stay. Thank you for your business.
2 out of 5
Recommended
for Couples
by A verified traveler

位置還算不錯,但不會再考慮入住

Posted Dec 28, 2014 on Hotels.com
內部像是整修中的工地,到處破舊髒亂,最惱人的是每天早晨六點左右會被房外暖器運作的聲音吵醒!
Comment from Hotel Management
Mar 7, 2015 by Post Hotel Manager, Hotel Management
Hello, On behalf of the entire team, I would like to apologize for the inconvenience you experienced when you stayed with us caused by the level of noise that you find overwhelming. Thank you for your business and we hope to have another opportunity to make up for our shortcomings and offer you better services in the future. 您好, 代表整个团队,我想道歉,你经历过,当你呆在我们所造成的噪音,你发现铺天盖地水平的不便。感谢您的业务,我们希望能再次有机会弥补我们的不足,并为您提供更好的服务的未来。
2 out of 5
by A verified traveler

交通便利,设施陈旧

Posted Dec 20, 2014
交通十分便利,位于Post Street,离Union Square,Powell Street地铁站也不远 但酒店设施十分陈旧,电梯是我见过最老的电梯,到达楼层后还需要自己把电梯门拉开,就像黑白电影里的一样......
Comment from Hotel Management
Dec 26, 2014 by Post Hotel Manager, Hotel Management
Hello, We appreciate your candid comment about your recent stay with us. I will submit your feedback and concerns about your experience and trust that our management will carefully look into your concerns as we value your feedback and used it to help us monitor the quality of accommodation we have provided and your level of satisfaction. Thank you or your business, we look forward to serve you again soon. 您好, 非常感谢您对您近期的和我们呆在一起坦诚评论。我会提交您的意见和担忧你的经验和信任,我们的管理人员将认真研究您的问题,我们重视您的反馈,并用它来帮助我们监视我们提供的住宿品质和你的满意度。感谢您或您的企业,我们期待着再次为您的到来。