Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
83% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Cheap near Union Square

Posted Sep 27, 2014
Pros: Location, price, clean beds.
Cons: Overall hotel experience outside the room. No sink in bathroom.
Location: Near tourist attractions around Union Square, easy access to Tenderloin streets full of zombie-people.
Rooms are OK. Not OK for kids. Hotel is in renovation. Elevator has known your great-great-grandfather.
Comment from Hotel Management
Oct 4, 2014 by Post Hotel Manager, Hotel Management
Hello Mr. Pierre, We appreciate your candid thoughts about the facilities we have to offer our guests. I will submit your feedback to our management. I can assure you that they will carefully look into this matter. Your feedback will be used as reference for future improvements. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel right at the city centre

Posted Aug 5, 2014
Location: So close to union square and lots of cafes and restaurants, rental cars and underground station for airport shuttle, all in walking distance.
Very friendly staff. Easy walking to all favorite spots of San Fran. Not a luxury hotel but very good value for money. Would definitely book again.
Comment from Hotel Management
Aug 30, 2014 by Post Hotel Manager, Hotel Management
Hello, It is heartwarming to know that we have sufficed your lodging needs in our hotel. Thank you for your time in completing the survey and for your kind words about our staff’s efficiency in attending to you during your stay. I assure you we will continue to work even closely to be able to give you the kind of services you deserve for trusting us your business. Indeed, we look forward to your next visit.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location and value. Clean, basic amenities.

Posted Jul 21, 2014 on Hotels.com
Good location and value. Clean, basic amenities. Within walking distance to many restaurants and downtown night spots. Also close to public transport and major roadways out of town. Hotel is very old with minimal amenities but clean and comfortable, nontheless.
Comment from Hotel Management
Jul 23, 2014 by Post Hotel Manager, Hotel Management
It is wonderful to hear that you enjoyed your stay and that you have rated our location, rates, and accommodations so highly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
1 out of 5
Recommended
for Business Travelers
by Michele from Orange County, CA

Avoid this place! It is a DUMP!

Posted Jul 21, 2014 on Hotels.com
This place is the worst dump I have ever stayed in! If it hadn't been so late when I arrived, I would never have stayed. The lobby tells you immediately that this is a sleazy residential hotel where the indigent live by the week. The walls are paper thin, there is no elevator, the stairs creak and give when you step on them, the room was not even big enough to walk around the bed. My window looked out on a wall not more than 3 feet away. I CANNOT believe that Hotels.com would list such a place!!
Comment from Hotel Management
Jul 24, 2014 by Post Hotel Manager, Hotel Management
We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We will definitely coordinate with our staff regarding the overall cleanliness of the property. We hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice for a one nighter

Posted Jul 20, 2014 on Hotels.com
The hotel had a nice room and we had our own bathroom so that was convienent, however the room was stuffy and extremely hot. The front desk service was friendly.
Comment from Hotel Management
Jul 24, 2014 by Post Hotel Manager, Hotel Management
Your constructive comments will certainly help us in our efforts to continuously improve our standards. We strive to provide the best service possible. We will also look into your concern regarding the room temperature. Thank you for giving us the insight into how we can better serve our guests in the future.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

great value near union square

Posted Jul 17, 2014 on Hotels.com
The room was small but nice. The ensuite bath was newly renovated. Very clean. The building is old and the halls and elevator are not updated. Over all the price and location make this a great value.
Comment from Hotel Management
Jul 24, 2014 by Post Hotel Manager, Hotel Management
Thank you for finding the time to share about your stay. It is great to hear that you found the room amenities to be satisfactory. Rest assured the comments you made regarding our property's appearance have been duly noted and we will strive to address this very soon. We hope you give us a chance to serve you again.
1 out of 5
Recommended
by Andrew from San Jose

HORRIBLE SERVICE/ROOM!!!!

Posted Jul 15, 2014 on Hotels.com
First we come in and the guy at the counter is about to fall asleep. Gives us our room key and we wait about 5 minutes for the ancient elevator to get us to the top floor. Get into the room and the toilet is out of order!!! SERIOUSLY!!! Don't you think I would need a working toilet in a room I'm sleeping in! Next room they give us the TV doesnt work and when I call them they refuse to help us telling me they cant leave the desk and the maintenance guy is gone. WORST SERVICE EVER!! AVOID!!!
Comment from Hotel Management
Jul 24, 2014 by Post Hotel Manager, Hotel Management
We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We shall look into your concerns regarding our staff, as well as the condition of our amenities. We hope you will accept our sincerest apologies for these difficulties. We hope that you will consider staying with us again so that we may be given a chance to provide you with a superior experience.
4 out of 5
Recommended
by Jeremy from Dallas

Great location and price for a weekend or few days

Posted Jul 14, 2014 on Hotels.com
Overall a great place to stay for a few days. The staff was friendly and welcoming, simple layout, rustic but fun elevator and a location 5 minutes from union square, which can take you basically anywhere you want to go in San Francisco. Only downsides I saw is the single rooms are a bit small, mainly because of the probable king size bed they gave me. Also there is no A/C in the rooms, for mine at least, but I think I saw a heater, but I just opened the window and closed the curtains and was able to keep my room private but comfortably cool. I wouldn't pay much more than about a c-note for a single room though, any higher and it becomes not worth the price.
Comment from Hotel Management
Jul 16, 2014 by Post Hotel Manager, Hotel Management
We are enormously pleased to hear that you had an enjoyable experience. It is wonderful to know that you were able to take full advantage of our convenient location and reasonable prices, and you were able to appreciate our staff’s efforts to make you feel welcome. We hope that you will come back and see us again soon. It would be a great pleasure to welcome you back to our hotel.
2 out of 5
Recommended
for Couples
by dmat from Sacramento, CA

Disappointing, smallest room

Posted Jul 14, 2014 on Hotels.com
Disappointing, our "Deluxe King" smallest room ever booked. No room for a chair, no room for luggage rack..was a narrow closet. Bathroom sink didn't have vanity/counter....no room to put personal toothbrush etc. Location was walking distance from Union Square however Parking in Public garage was $14 an hour or $42 for the day. Hotels.com have been very helpful
Comment from Hotel Management
Jul 17, 2014 by Post Hotel Manager, Hotel Management
We are sorry to hear that we were unable to provide you with the accommodation and comfort level which met your requirements. Your satisfaction is of paramount importance to us, you can be assured that the feedback you provided will be used to make improvements that would ensure that all our guests would have an exceptional experience. You have our thanks for mentioning that we are conveniently located. It is our hope that you will consider staying with us again in the near future, so we may be given a chance to provide you with a superb experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was wonderful stay me and my fiancé had

Posted Jul 7, 2014
Wonderful stay there is a walgreens js around the corner walking distance we went for the 4th if July weekend there's 2 parking garages we parked at the one around the corner don't remember the name but the guys wear red shirts paid 32 for 24hrs of parking in and I out privileges. We took taxi to go to pier 39, and all along side that. Over all it's worth what we paid for, although the bathrooms had a little bit of mold growing, but it was nice. Really old fashioned style hotel but worth the stay only problem we had was our key wasn't working but it got fixed next morning.
Comment from Hotel Management
Jul 13, 2014 by Post Hotel Manager, Hotel Management
Thank you for taking the time to write about your recent stay at our hotel. We are delighted that on the whole you had wonderful experience. Each day we strive to deliver the highest level of service to all our guests. It is good to know that we hit the mark. Regarding your comments about finding some mold in the bathroom and experiencing difficulty in using the key, you can be certain that we will look into them, as we put paramount importance on guest satisfaction. We hope that you will come back soon. It would be a pleasure to welcome you back to our hotel.