Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
86% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Very old hotel

Posted Apr 22, 2015
Location is at downtown with lots of thugs all around. Unsafe area speacially if you are parking outside. High parking rates sometimes you will pay almost 30 Dollars just for parking overnight. Lift was not working. Room was nice but over allhorrible. Late night staff was friendly and Good
3 out of 5
by A verified traveler

Good location

Posted Feb 17, 2015
Nice bed, linnens, and bath towels . Just keep your eyes closed till you get to your room! Old hotel under construction! Ancient elevater but it was working when we were there. Overall not a bad room. It was fairly quiet as well
Comment from Hotel Management
Mar 6, 2015 by Post Hotel Manager, Hotel Management
Hello Bev, Thank you for your time in sharing your review about our hotel. We appreciate your candid feedback especially on our elevator, I apologize that you felt uncomfortable. I hope we could serve you again in the future, I assure you that you will have a great experience with us on your next visit.
1 out of 5
by A verified traveler

Run don't walk

Posted Feb 7, 2015
This hotel is currently in shambles... Find someplace else to stay
Comment from Hotel Management
Mar 6, 2015 by Post Hotel Manager, Hotel Management
Hello, We appreciate your candid thoughts about your recent stay at our hotel. We are currently implementing improvements so we can offer better services to you and other guests in the coming days. I hope you will visit us again, I am certain you will experience a more pleasant stay.
2 out of 5
by A verified traveler

The room is too small and too noisy and location

Posted Feb 2, 2015
The room is too small and too noisy and location is ok
Comment from Hotel Management
Mar 6, 2015 by Post Hotel Manager, Hotel Management
Hello, We appreciate your feedback about your recent visit in our hotel. It is sad however that you were not entirely pleased with the accommodation we provided. Trust that your concern on the level of noise will be handled appropriately to avoid further inconvenience. Your satisfaction is of utmost importance we will continue to strive to be able to offer you better experience, I do hope you will accord us an opportunity to make up for our shortcoming.
2 out of 5
by A verified travelerfrom No. Cal.

Depressing

Posted Jan 25, 2015
Pros: 2 of 3 staff were helpful. 1 not.
walking in you feel the place is a dump. Rating it "3" overstates what to expect.
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Manager, Hotel Management
Hello Lou, Thank you for taking the time to write a review. We welcome candid comments from our guest. It is just disappointing that we failed to meet your approval when you stayed with us. Your concern about the cleanliness was forwarded to our housekeeping in order to implement the necessary improvements. Your satisfaction is our goal and will remain our priority. Thank you for staying at Post Hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean comfortable place to sleep near Union Square

Posted Jan 19, 2015 on Hotels.com
Stayed two nights. Clean, comfortable room for excellent price just two blocks from Union Square. Corridors were under construction, but room was clean, new and fine. Great place to sleep if you want to spend your time seeing San Francisco, or at business conference. Staff very helpful.
Comment from Hotel Management
Apr 11, 2015 by Post Hotel Manager, Hotel Management
Hello, Thank you for bearing with our ongoing improvements during your stay. I am grateful that you find the room’s cleanliness to your complete satisfaction and that you were at all bothered by the level of noise from the construction. We hope to welcome you once again soon.
2 out of 5
Recommended
for Couples
by Aliciafrom Monterey

less than what you pay for..

Posted Jan 19, 2015 on Hotels.com
The walls were being redone and the floors were covered in plastic which made this place seem even worse than just the bad service we walked into. It was great there was a private bathroom but that was the only highlight about this place.
Comment from Hotel Management
Apr 11, 2015 by Post Hotel Manager, Hotel Management
Hello Alicia, Thank you for your comments, we can assure you that the the moment our renovation is completed, we can be able to provide you with superb accommodation at unbeatable price. We will make certain you will have an overall excellent experience.
1 out of 5
Recommended
for Business Travelers
by MICHAELfrom San diego

Terrible

Posted Jan 19, 2015 on Hotels.com
Terrible place was under construction and creepy
Comment from Hotel Management
Apr 11, 2015 by Post Hotel Manager, Hotel Management
Hello Michael, I am so sorry that you had to face and experience discomfort due to our ongoing improvements during your stay. I hope we could get a chance to offer you better, more pleasant experience in the near future. Our renovations is our effort to make your next stay with us a wonderful time. Thank you for your business.
2 out of 5
Recommended
for Couples
by A verified traveler

Extensive renovation

Posted Jan 18, 2015 on Hotels.com
The room was small, worn down and really cold. The common areas of the hotel was under extensive renovation, which was quite disturbing during our stay. The location of the hotel is good, close to much of what we wanted to see and do in SF.
Comment from Hotel Management
Apr 11, 2015 by Post Hotel Manager, Hotel Management
Hello, Thank you for taking the time to provide us with details from your recent stay at our hotel.it is sad to read of the inconveniences you had to face during your stay in regards to noise of our renovation. On behalf of the hotel staff and management team, I would like to humbly extend an apology for these issues and we are hopeful to have another chance to provide your next accommodation needs. We will make certain that you will completely enjoy your stay. Thank you for your business.
4 out of 5
Recommended
by 최영미from 서울

지금은공사중ㅜㅜ첨엔 당황친절함에 안심

Posted Jan 17, 2015 on Hotels.com
위치도 좋구 룸도 편함 단, 공사중이라 아침9시부터 소움과먼지가 많음 ㅜㅜ 5일 머문뒤 잠시 다른곳에 머물다 다시 예약할만큼 가격대비 위치상안전하고(두아이들과 다녀서 안전우선) 편안했던 곳임 공사중만 아니었다면 직원의 친절함에 별5개라도 주고싶었으나 공사중인것이 너무도 큰 충격이어서 두개뺍니다