Ratings based on 2,041 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Would stay again

Posted May 28, 2015
Pros: Staff and location.
Cons: We were on the 5th floor, and the elevators would sometimes not work.
Location: Boba, good restaurants (The House in North Beach) within walking distance or a short uber, Grace Cathedral (worth the trek)
Everyone at this hotel was super friendly and accommodating. The room provided everything you needed for a good night's rest.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom spokane, wa

Fast trip for graduation celebration

Posted May 25, 2015
Pros: The staff and location on Post near my sons apartment
Cons: ?
Location: The hotel is just a block away from Union Square and the cable cars on Powell St
Came down from Washington State for an overnight trip to watch my son graduate from college Friday afternoon. The had my room ready so I was able to drop my bags off at 1 pm and make it to the Cow Palace via the Bart & Muni by 3. So helpful
Comment from Hotel Management
May 28, 2015 by Joseph Cisneros, Hotel Management
Congratulations on your son's graduation! We were happy to get you in early to make the ceremony. We hope to see you again.
2 out of 5
by A verified traveler

Posted May 25, 2015
Only one elevator worked for the entire hotel. The whole place seemed dingy and down at the heels.
Comment from Hotel Management
May 27, 2015 by Joseph Cisneros, Hotel Management
We are sorry that you had an issue with your elevator while you stayed with us. Thank you for letting us know about your concerns I will make sure to share this with the entire team to see what went wrong.
2 out of 5
by A verified travelerfrom Toronto, Ontario

Great location but hotel needs updating

Posted May 25, 2015
Pros: Friendly, helpful staff. They have a town car which can be taken instead of a taxi to the airport, which was nice.
Cons: Rooms need updating. It's an old hotel, which is OK but the room was depressing.
Location: Close to Union Square, good restaurants close by.
The Prescott is in a great location if you want to be close to Union Square. The staff was very friendly and helpful. However, the hotel itself is very dated and frumpy. The rug, furniture and walls are brown and even leaving all the lights on in the room didn't cheer up the dreary atmosphere. The tub/shower combo was obviously renovated (about 15 years ago) but they left the original curved shower rod in place so if you tried to close it all the way, the shower curtain was positioned between the shower head and the person standing in the tub! Therefore, we had to leave the curtain partially open, which lead to a wet floor. On a good note, the bed and linens were great and there was a safe in the room. Also nice is that the hotel was small. We stayed at a very large hotel (for a convention) at the beginning of our stay and there were always line-ups for concierge, reception, coffee etc. The Prescott atmosphere felt more like a smaller boutique hotel.
Comment from Hotel Management
May 27, 2015 by Joseph Cisneros, Hotel Management
Thank you your feedback. We are actually gearing up for a major renovation where the owners will redo the hotel from top to bottom. We are excited for the changes and we hope you come back to see how amazing we become.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable stay overall

Posted May 22, 2015
Small hotel with small but comfortable room. Water pressure was adequate as was TV. hotel staff very nice and hotel lacks a bar and restaurant; however such things are close by as the hotel is ideally located in Union Square. I would stay here again.
Comment from Hotel Management
May 27, 2015 by Joseph Cisneros, Hotel Management
I was happy to ready that you enjoyed your stay. Our hotel owners are in the works to bring an amazing restaurant back here soon. So stay tuned. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great location

Posted May 19, 2015
Pros: I loved the location of this hotel two minutes from Union Square. The staff were fantastic (Renee) And incredibly helpful and friendly.
Cons: It's a little shabby and dated for the price.
Location: Fabulous shopping and restaurants very close by.
I liked this hotel a lot, the beds are very comfortable and it's very clean if a little worn around the edges. It also has a generous open bar every evening, and not just crappy wine either.
Comment from Hotel Management
May 27, 2015 by Joseph Cisneros, Hotel Management
I'm glad you enjoyed your stay and our fun wine hour served daily. Next time you come into town make sure to join us for our special Night Cap we serve daily.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Union Square

Posted May 19, 2015
Nice, clean room. Friendly staff. Walking distance to Union Square.
Comment from Hotel Management
May 27, 2015 by Joseph Cisneros, Hotel Management
I'm glad you found us and enjoyed your stay. we hope to see you again soon.
3 out of 5
by A verified travelerfrom Ciudad de México

Hotel promedio

Posted May 15, 2015
Pros: Las galletas de la tarde
Cons: Servicio
Location: Está súper cerca de Union Center
Está bien ubicado aunque las habitaciones podrían ser un poco más amplias y el servicio ser mejor.
Comment from Hotel Management
May 17, 2015 by Joseph Cisneros, Hotel Management
I was sorry to read that you found your stay just average. We have a lot to offer here and we hope you return so that we can show you all the great amenities that we have like the free morning coffee, wine hour and Night cap program. We have a lot to offer here at the hotel so we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Near Union Square

Posted May 14, 2015
This hotel is located blocks away from Union Square. Hotel staff is very friendly and the little amenities are what make you feel welcomed. Hotel staff showed they cared by asking about our stay and offered tips for things to do. They have a night cap every night, cant complain about free liquor! One on night free cookies in the lobby. Overall I would definitely come back! It is a small hidden gem in the hustle and bustle of the city.
Comment from Hotel Management
May 17, 2015 by Joseph Cisneros, Hotel Management
We are so happy you found us! Thank you for letting the world know how great we really are. We hope to see you again soon!
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in great location for visiting San Fran

Posted May 12, 2015
Pros: The location the room and the club level
Cons: some updates to the hotel would be nice.
Location: It is a block from Union Square and very safe feeling. Great for getting down town, and to many attractions.
The hotel is in a great location. The lobby is good and the club levels with it. Rooms are small but very comfortable and clean. Staff is mostly very accommodating. Daily wine event is a nice plus.
Comment from Hotel Management
May 17, 2015 by Joseph Cisneros, Hotel Management
We are so happy that you found us and that you enjoyed your stay. We hope to see you again soon!