Ratings based on 3,481 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Beds were broken and so was phone

Posted Nov 21, 2014
We were in a sleep number bed room and the beds were broken. Sleep number beds are insanely uncomfortable if they are not at the right setting for you - so it was awful. Also the phone was broken too. I guess so you can't call and complain about the broken beds. Good location. Hotel is clean, but amenities leave a lot to be desired.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Loved the hotel

Posted Nov 19, 2014
Pros: The proximity to the Wharf. Pier 39, Alcatraz and restaurants were close.
Cons: The heating system was noisy
Location: Chinatown, Pier 39, Cable Cars, Ghirardelli Sq. the Golden Gate Bridge, just so much to see.
We loved being just outside the door to Fisherman's Wharf
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to wharf

Posted Nov 18, 2014
Great location to wharf but no view. Staff was very responsive and helpful. Could never get the room cold enough.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Great location right on the Wharf

Posted Nov 17, 2014
We loved the location as it is steps away from the Cable Car and Pier 39. The staff were really friendly and the courtyard is beautiful! Very relaxing atmosphere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within easy access for lots to see

Posted Nov 17, 2014
Pros: Central to Fishermans Wharf and it's activities and conveniences
Location: Fine restaurants, aquarium, Alcaraz Island tour, easy access to the cable car ride, case rental places within easy walking distance
Easy access to many sites of interest for the vacationer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Syracuse, NY

Quick stay in SFO

Posted Nov 16, 2014
Nice hotel for a quick stay in Fisherman's Wharf.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice location by wharf walking distance to lots if

Posted Nov 16, 2014
Enjoyed the place especially the firepit area Would recommend this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to fishermans wharf!

Posted Nov 13, 2014
Arrived early, couldn't check in until 4pm but they checked our bags so we could tour the bay while we waited. Clean room, friendly staff. Easy access to transit, wharf, and pier 39
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, Oregon

Nice hotel in the heart of Fisherman's wharf

Posted Nov 12, 2014
Nice, clean, comfortable room for your family's stay in the heart of the activities of SF
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mission Viejo, CA

Next to Fisherman's Wharf

Posted Nov 12, 2014
Pros: The staff was helpful and friendly. They were able to switch our room after the first night.
Cons: Our first room had street noise, a poor air conditioner and the smoke detector was mounted on the ceiling over the bed so the light was distracting.
Location: Lots of shopping, near the street car rides and great sea food. Don't miss Alcatraz but buy your tickets before you arrive. They sell out early
I liked the location easy walk to shops and restaurants. The Big Bus Tours were near by for travelers without a car.