Ratings based on 947 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Local

Staff is terrible.

Posted Feb 17, 2015
Staff is terrible and it over rides everything else.
2 out of 5
by A verified travelerfrom Mill Valley, CA

Ramada Inn/San Bruno

Posted Feb 16, 2015
This was my first stay at a Ramada Inn and it turned out to be a disappointing experience. The first room that I checked into was a smoking room, of which I requested a non-smoking room with Expedia. In the second room, the television and telephone were not working. It wasn't until I checked into the third room, that the room was non - smoking, telephone was working and television was working. It took approximately 30 minutes for them to resolve getting me checked into a room that had the amenities that I needed. It was quite disappointing. I will not stay at another Ramada again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

OK motel

Posted Feb 7, 2015
Close to airport at a reasonable price. Good shuttle service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Traverse City, Mi

Clean and comfortable

Posted Jan 24, 2015
Pros: Clean, comfortable and affordable, plus a shuttle to the airport.
Cons: The breakfast.
Location: I didn't go out.
My room was clean, comfortable and quiet. The Continental Breakfast was mediocre at best but the coffee was good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Heidelberg

Zentrumsnahes Hotel

Posted Jan 20, 2015
Pros: Zimmer, Rezeption
Cons: Frühstück!
Location: Das Hotel liegt direkt an der Hauptverkehrsstrasse.
Zimmer war sehr geräumig, sehr sauber und die Ausstattung war Ok. Bad abgenutzt aber renoviert und sehr sauber. Das Frühstück Continental kann man sich schenken.
2 out of 5
by A verified traveler

Should be identified as under renovation.

Posted Jan 2, 2015
Pros: Helpful Staff.
This hotel is under major renovation and should be identified as such in the description.
2 out of 5
by A verified travelerfrom T

Horrible manager

Posted Dec 22, 2014
I had a dilemma with the hotel charging my account and so the supervisor at the time told me that they could not do anything and I would have to speak with the manage. So I waited and called the manager. He was not helpful at all and very rude. I stayed at the hotel a couple times and one time I have a problem I was treated with no costume service. I strongly don't recommend this hotel. BTW the manager was Rolando
3 out of 5
by A verified traveler

the motel was under construction,

Posted Dec 13, 2014
Pros: close to the freeway and the rates
Location: shopping, close to freeways, the airport was 5 minutes away
the motel was under construction and the internet access for us at least was spotty and kept disconnecting. the manager seemed careless and just said we cannot do anything for you. The room itself was comfortable though.
1 out of 5
by A verified travelerfrom winnipeg

Very noisy main road and under construction.

Posted Dec 12, 2014
Pros: nothing
Cons: everything
Room was ver old and felt desperate. It was not even closely worth 180.00 through expedia's get 40% off deal.....
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York NY

Nice, but currently under renovation. see below.

Posted Dec 4, 2014
Pros: Room was clean. Bathroom well stocked. Everything was working, e.g., TV, Shower, Heater .
Cons: Hurry up with the renovation.
Location: N.A. We stayed just the night before our flight.
This Ramada Inn will be very nice (I think) once the construction/renovation is complete. It still has the large rooms I remember from other Ramada Inns from the past. Traffic was light during the night. It is on El Camino Real.