Ratings based on 487 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Beautiful Stay by the Beach

Posted Jul 20, 2014
We liked the comfortable beds and pillows. Appreciated the quiet atmosphere on the hallways and rooms(hard to experience that in many other hotels in the Summer). Food is excellent, little pricy but good. The view and the access to see the ocean and take a walk is wonderful. The hotel staff that we talked to were courteous, friendly and helful. It is located in a nice neighborhood area, which is a plus since we were traveling with two teenagers. Overall, we love it!!
Comment from Hotel Management
Jul 23, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review! We are thrilled to know that you enjoyed the comfortable accommodations and quiet atmosphere. We appreciate your honest comments on the food and we are glad to know you enjoyed the views. We hope to have the opportunity to serve you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Pros: View of airport. Airport transport.
Cons: Short staffed in airport lounge on Sunday evening.
Very comfortable and luxurious as I had expected. Beds are always so comfortable. Employees are friendly and work hard to accommodate your needs.
Comment from Hotel Management
Jul 9, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review! We appreciate your comments on our comfortable and luxurious accommodations. We look forward to passing along your kind comments to our staff members as we take great pride in our guest services. We hope to have the opportunity to welcome you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Excellent airport hotel

Posted Jun 26, 2014
Great location on the waterfront facing the airport. Staff were friendly & efficient. Quiet, clean, standard-Marriot rooms. Lobby was open and appealing with a large restaurant/bar area typical of a much fancier hotel. Restaurant open until midnight, bar until 1am. Airport shuttle ran frequently from the hotel & also had extended hours. All-inall superior in every way to most airport hotels & without inflated rates.
Comment from Hotel Management
Jun 27, 2014 by Clif, Hotel Management
Thank you for sharing a review! We are glad to know that you enjoyed our staff, the restaurant area, and the clean rooms. It is great to know that you were able to take advantage of the airport shuttle as well. We hope you will join us again in the future.
3 out of 5
by A verified traveler

Marriott June 21, 2014

Posted Jun 23, 2014
I took my daughter and her friend for a one night stay. We live locally, but wanted to swim! Disturbingly, my daughter and her friend were continually harassed in the pool by two boys. Not until I threatened, several times, to call security did they stop. In retrospect, I wish I did. All we wanted to do was enjoy a summer swim. They were immediate targets for these two vile boys.
Comment from Hotel Management
Jun 30, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review. We hope you will consider joining us again in the future so we may offer an experience that exceeds your expectations.
4 out of 5
Recommended
for Families
by Happy Traveler from LA

Nice location close freeway and SF.

Posted Jun 16, 2014
Pros: Location!
Cons: The front desk is not friendly.
Location: It close to SF airport and Downtown SF.
The room is bigger and comfortable. Indoor swimming pool is very nice and kids love it.
Comment from Hotel Management
Jun 18, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review! We appreciate your positive feedback and hope to have the opportunity to welcome you again in the future.
5 out of 5
Recommended
for Everyone
by Mrsmota

One of the best hotels!

Posted Jun 4, 2014
I felt that the staff here went above & beyond! So helpful with everything! No problems at all! Valet parking was excellent. Myself & a group of friends went down for the diva run, this was the host hotel and they were packed! Never had to wait more than a few minutes for our car, valet service helped us get a cab every time we needed one. The hotel is gorgeous. It's near the airport but you wouldn't be able to tell at all! Couldn't hear plans taking off at all! The is a very nice restaurant inside that offers very tasty organic food. There's also a Starbucks. Pool & gym were so nice! Will be staying here again for sure!
Comment from Hotel Management
Jun 7, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review! We are thrilled to hear that you enjoyed a wonderful experience. It is great to know that the staff went above and beyond. We are very proud of our guest services. We appreciate your positive feedback and we hope to be able to welcome you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right next to water

Posted May 31, 2014
Pros: Location, view
Cons: Renovate the guestroom. Shorten distance of some guestrooms to lift eg. room number 3115
We paid extra $$ for room with water view. While the views to SFO and water were excellent, the room's facilities were dated. There were no mini fridge, no safe deposit box in the room. In-room wifi was billable and parking was relative expensive.These are standard features and mostly free in most 4-5 star hotels. Also the distance from our room to hotel was forever !
Comment from Hotel Management
Jun 4, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review of your experience. We appreciate your honest feedback, both positive and negative, as your comments are essential in allowing us to uphold and maintain the guest experience. You may be happy to know that we will commence with a complete rooms renovation this November. We hope to have the opportunity to welcome you again in the future.
3 out of 5
by A verified traveler

Clean, comfortable but disappointing

Posted May 26, 2014
Overpriced and pressured to buy and consume more. Not what one expects from an otherwise good hotel
Comment from Hotel Management
May 28, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review of the San Francisco Airport Marriott Waterfront. We appreciate your honest feedback. You may be happy to know that we will be undergoing a complete rooms renovation for new state of the art rooms. We realize that our rates in the Bay Area have increased in all hotels and across all brands in the past two years. We are fortunate to have one of, if not the highest, hotel room demand in the nation here in the SF Bay Area. We hope you will consider joining us again in the future, should your travels bring you back to San Francisco.
4 out of 5
Recommended
for Business Travelers
by Marc from Los Angeles

Nice setting on the bay and SFO view

Posted May 14, 2014
Pros: Location, cleanliness and front desk service.
Location: Next to SFO so you get some airport noise but not at all imposing. About 25 minutes from the city
A very nice facility, adjacent to SFO and right on the bay. Next to the running trail, nice work-out room with new equipment, excellent for business and conferences. Room was compact but nicely appointed and very clean. Conference facilities were adequate for the event I attended, although kind of crammed in behind the elevators. Open lobby layout is a bit clunky, but facility is clean and comfortable. Carla at the front desk was fabulous.
Comment from Hotel Management
May 15, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review of your experience at the San Francisco Airport Marriott Waterfront! We appreciate your positive comments on the running trail, the clean room, and our front desk staff. We hope you will join us again in the future.
5 out of 5
Recommended
for Everyone
by Deanna from Edmonton, AB Canada

Nice hotel with a bay view , but far from downtown

Posted Apr 20, 2014
The hotel was nice and close to the airport with free shuttle bus. Concierge was a great help with planning our trip. The only downfall was the restaurants. Not a lot of choices and expensive. However, there are some good restaurants only about 5-10 minutes from the hotel.
Comment from Hotel Management
Apr 22, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review! We are thrilled to hear that you enjoyed your time with us. We appreciate your positive feedback on our location near the airport as well as the shuttle. We strive for the best in our guest services and it is wonderful to know that the concierge was so helpful. Thank you for joining us and we hope to have the opportunity to welcome you back in the future!