Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from South Carolina

Posted Sep 18, 2014
Cons: We wished it had a refrigerator and microwave. This is the first hotel I have stayed in that did not have one.
Great view! Very convenient to the airport. Shuttle service was also very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by the airport

Posted Sep 9, 2014
You do have to pay for parking. Wifi was not free. Room was great as was hotel. Did have a Starbucks in the hotel which was nice. Also as expected for a Marriot bar and restaurant. San Fran was not far and wine country just a bit further north.
4 out of 5
Recommended
for Everyone
by A verified traveler from AMMAN JORDAN

nice beach hotel close to the airport

Posted Sep 8, 2014
NICE HOTEL, GOOD STEAK RESTAURANT. NICE BAR FOR A DRINK BEFORE DINNER.
Comment from Hotel Management
Sep 19, 2014
Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your time at both Hangar Steak and Flights 101! We hope to have the opportunity to host you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Adventuras Mexico

nice close to airport

Posted Sep 1, 2014
Pros: clean and close to airport with a free shuttle
Cons: nothing
Location: I have no idea we got there at 9 and left at 5 there was a view of the airport runway
We were only there for a few hours to sleep before our 6am flight to Mexico
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Handy for an airport stop over

Posted Sep 1, 2014
Comfortable over night stay , good food in restaurant , staff very helpful
Comment from Hotel Management
Sep 3, 2014 by Clif, Hotel Management
Thank you for sharing your experience! We are glad you found both comfort and convenience during your stay. Most importantly, we take great pride in our guest service so we are happy to hear that our team made you feel at home during your visit. We welcome the opportunity to host you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great hotel, close to the airport

Posted Aug 31, 2014
I really enjoyed the hotel stay, I was there for a seminar. The only thing that I didn't like was that it was a bit too far to walk somewhere to get something to eat out side of the hotel.
Comment from Hotel Management
Sep 2, 2014 by Clif, Hotel Management
Thank you for taking the time to write a review of our hotel.We are happy to hear your enjoyed your time with us during your recent business trip. We appreciate your honest feedback, as it is a valuable tool for our team. We hope you have the opportunity to introduce you to our dining options at Hangar Steak upon your next visit, should your travels bring you back to San Francisco!
3 out of 5
by A verified traveler

Ripped off

Posted Aug 27, 2014
Late arrival in SFO, missed connecting flight, had to book overnight stay. The room was way over priced, $430 for a small corner room fronting the noisy street. Any extra, like wireless was extra $$$. They took advantage of a weary traveler.
Comment from Hotel Management
Aug 31, 2014 by Clif, Hotel Management
Thank you for taking the time to share your experience. We are sorry to hear that you had a difficult travel day. Our rates are competitive with the area for airport convenience and we offer free Wi-Fi in our lobby. We appreciate your feedback and we hope that you will give us the opportunity to host you again and exceed your expectations!
1 out of 5
by A verified traveler from CA

Not good

Posted Aug 26, 2014
Pros: This hotel has little to recommend it for its high price. I would pay more for a better hotel.
Cons: The staff could learn to be more authentic instead of that saccharin sweetness.
Location: Location Burlingame CA, just outside of SFO. There are good restaurants in Burlingame. This hotel is mostly for air travelers.
Comment from Hotel Management
Aug 27, 2014 by Clif, Hotel Management
Thank you for sharing a rating. We are sorry to see that you did not enjoy a five star experience. We hope to have the opportunity to welcome you again in the future, so we may offer an experience that exceeds your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY,NY

Posted Aug 26, 2014
Pros: Location
Cons: Wi-Fi Free - Bathroom in pool area, floors near pool/spa area fixed to avoid serious injuries.
Overall stay was pleasant. Perfect location. Minor quirks such as Poorly designed bathroom location in Pool area. Floors WAY too slippery, kids slipped several times even if they were just walking. Wi-Fi charge - there is no reason why Wi-Fi cannot be free.
Comment from Hotel Management
Aug 29, 2014 by Clif, Hotel Management
Thank you for taking the time to share a review! We appreciate your positive comments on our pleasant staff and our perfect location. We appreciate your honest comments regarding the Wi-Fi and the pool area. You may be happy to know that we offer complementary Wi-Fi in the lobby. We hope to have the opportunity to welcome you again in the future so we may offer a heightened experience.
5 out of 5
Recommended
for Couples
by A verified traveler from Vallejo, CA

Excellent restaurant and waterfront ambience

Posted Aug 26, 2014
Pros: The restaurant was first-class in every way. The waitstaff, in particular, were attentive and polite.
Cons: Other than the earthquake in the early morning, which I doubt Marriott's management could do anything, our stay was a good as it gets.
Location: We went for dessert at midnight in Millbrae along Broadway. This is the happening place if you want something different late at night.
We booked one night for a short couple's getaway. Despite an initial hiccup with our room assignment, my wife thoroughly enjoyed her stay. In particular, she truly enjoyed her experiences at the Landing restaurant for both dinner and breakfast. She was greatly impressed by the atmosphere and decor as well as the first-rate service. The breakfast buffet was not just about quantity of choice, but the quality of the selections from juices to cheeses and cold cuts were truly impressive. The waitstaff were incredibily attentive and polite. In my wife's own words, she felt like: "We were in a different world". The walk afterward dinner and breakfast along the waterfront also made a grand impression upon both of us. We certainly will plan on another couple's getaway, in the near future.
Comment from Hotel Management
Aug 27, 2014 by Clif, Hotel Management
Thank you for choosing the San Francisco Airport Marriott Waterfront! We are thrilled to know that you enjoyed your overall experience. We are sorry to hear about the initial issue with your room assignment but we are glad to know that you still enjoyed a five star experience. Thank you for your positive comments on the atmosphere of our hotel, the high quality of service, and our waterfront location. We hope to have the opportunity to serve you again in the future, should your travels bring you back to San Francisco.