Ratings based on 1,888 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great views

Posted Aug 16, 2014
I like the hotel but a few things went wrong. I asked for a wake up call and they never called
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Location

Posted Aug 13, 2014
Very clean and comfortable hotel. Super close to Union Square, which was great for tour Hop On/Off pick-up. Right in the heart of the shopping district. It was also a quick walk to one of the cable car turn around stops. The staff was very helpful, friendly and attentive. They accommodated our room requests and brought an empty fridge upon request ( if you don't want to use the fridge with the "for purchase" merchandise in it).
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Close to...everything

Posted Aug 11, 2014
Comfortable and stylish accommodations within walking distance to practically every attraction in the downtown area...
3 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 11, 2014
Pros: the location
Cons: The room was confortable and big but it had a nasty smell
Location: Great location
Great experience, very well situated. Found the Parking very expensive.
Comment from Hotel Management
Aug 14, 2014 by Patti, Hotel Management
Dear Guest, We are so pleased your experience with us was a “Great” one! We appreciate you taking the time to post and we look forward to welcoming you back on your next visit to San Francisco. Kind regards, The San Francisco Marriott Marquis
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

visiting family

Posted Aug 11, 2014
Because my family was working all day long, I enjoyed the central location of the hotel where I could shop, eat, do errands, and generally feel in control of my day without local help. I was able to walk everywhere I needed to be. The hotel was energetic with lots of guests; the staff was very friendly and eager to please, and they went out of their way to be helpful. I would definitely return and recommend it to others.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arcadia, CA

Great hotel but pricey parking

Posted Aug 8, 2014
Location was great but the parking was really expensive as I assume the entire city of SF is but $75 to park an SUV for one night (oversized vehicle with tax) seems to be excessive since I'm paying $300 per night for the room already. However, the bedding and linens were so comfortable. Only thing missing from the room was a "Privacy" tag. They replaced it with a pricey tag on everything else.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel , great location !

Posted Jul 29, 2014
Great experience , it was quiet at night , slept great , comfortable & clean , great service ...was able to store our bags , leave our car and enjoy the city after check out . Will for sure stay at this hotel again and recommend to others .
4 out of 5
Recommended
for Everyone
by A verified traveler from dc

Great proximity to center of city

Posted Jul 29, 2014
Experience overall was enjoyable. Seemed to be an insufficient number of staff to handle large number of arrivals. Room not equipped with do not disturb sign. Staff a bit curt when asking them to return later.
4 out of 5
by A verified traveler

Okay hotel

Posted Jul 29, 2014
Overall, this hotel was good- friendly staff, good location, and clean, however I think (hope) that I just got a bad room. The room was an executive suite which was very spacious. Once I tried to actually go to sleep is when I started to notice issues: two leaky sinks and due to the placement of my room, the whoosh of the elevators all night. Ear plugs didn't help. Make sure you ask to be placed far from those.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney.

Great location

Posted Jul 28, 2014
Great hotel downtown. Excellent facilities and staff