Ratings based on 1,752 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Dante from Sydney, Australia

Great Locale - Spacious Room

Posted Apr 16, 2014
Nice stay...If I had to fault anything, it would be the sink & bathtub drains were draining slowly.
Comment from
Jan 17, 2014
Thank you so much for your review. We appreciate your valuable feedback and I will be sure to record and track your comments so that we may continue to improve the hotels facilities. We hope to see you again soon. The San Francisco Marriott Marquis
5 out of 5
Recommended
for Everyone
by kewlbreezes from Glendors, Ca

A Good Stay by the Bay

Posted Apr 14, 2014
Very comfortable hotel with a superb location. Close to all public transport, restaurants, shopping and attractions. You can walk or take public transport everywhere. Target store behind the hotel comes in handy as well. Hotel prices are high on some things...$62 a day to park and $14.95 a day for WiFi. But rooms and beds are great and well insulated from noise. Well worth the stay.
Comment from
Jan 15, 2014
Dear kewlbrezes, Thank you for your 5-star review and choosing the San Francisco Marriott Marquis as your hotel choice for your recent visit to San Francisco. It was a delight to hear you enjoyed your stay especially our location. We do have a team which conducts price comparisons to ensure our valet parking and WiFi rates are competitive within the San Francisco market. We look forward to welcoming you back soon! Warm regards, The San Francisco Marriott Marquis
5 out of 5
Recommended
for Everyone
by Denise from Phoenix

Nice view, service

Posted Apr 14, 2014
Pros: location and service
Location: shopping high end and medium end stores, cultural
We had a great experience at SF Marriot Marquis Hotel clean room amazing customer service.
Comment from
Jan 15, 2014
Dear Denise, Thank you for your 5-star review and great comments! We are so happy to hear you enjoyed your stay with us. Looking forward to welcoming you back soon! Warm regards, The San Francisco Marriott Marquis
5 out of 5
Recommended
for Business Travelers
by Sandra from Melbourne, Australia

Great Hotel in an Excellent position

Posted Apr 14, 2014
Pros: Great Central position, secure, prompt and efficient staff. Spacious rooms that are clean and tidy. King size bed was excellent.
Cons: Couldn't find a fault with this Hotel.
Location: The location is fabulous, central to everything. Westfield Shopping Centre accross the road, cable cars, two blocks away. Restaurants everywhere.
After disembarking from a 28 day cruise, we spent 5 nights at the Marriott Marquis Hotel in Sand Francisco Hotel and we were delighted with the stay. The room was spacious and the staff were extremely friendly, especially Gerry who was looking after our luggage, Margaret in Concierge and Rosana at Reception. Great people who made us feel like VIP's. When organising some days trips, nothing was a problem at the Concierge Desk and our bookings were made easily. No payments were required for bookings. The food at the Restaurants are also of a good quality. Basically, we had a very enjoyable stay.
Comment from
Jan 15, 2014
Dear Sandra, Thank you for your 5-star review! We are so pleased you spent your San Francisco vacation with us, and we appreciate your posting about your visit! Thank you for the kind words regarding our hosts of whom we are so proud. Please know they will be recognized during our next staff meeting. We look forward to welcoming you back soon! Warm regards, The San Francisco Marriott Marquis
5 out of 5
Recommended
for Everyone
by Ashley

Beautiful view & very friendly staff!!

Posted Apr 13, 2014
The staff was very friendly and helpful. The view from the bar on the 39th floor is amazing!! The hotel pictures do not do it justice. It's a must see. Taxi is always available and BART was within walking distance. There are plenty of restaurants and shopping within walking distance as well. Had a blast :)
Comment from
Jan 15, 2014
Dear Ashley, Thank you for choosing us as your hotel in San Francisco and for your 5-star review! We are delighted you enjoyed our location, The View and especially our friendly hosts. Thank you for your kind words, and we hope to welcome you back soon. Warm regards, The San Francisco Marriott Marquis
4 out of 5
Recommended
for Everyone
by vicky from tokyo, japan

Nice hotel close to downtown and bet station.

Posted Apr 8, 2014
Everything is good except that there is no free wifi in room, only at lobby. Besides, there is no slippers in the room too. If they provide slippers and free wifi in the room that would be excellent!
Comment from
Jan 8, 2014
Dear vicky, Thank you for your kind review of the San Francisco Marriott Marquis. It was a pleasure to read you enjoyed your stay with us. We welcome all comments and feedback; as this assists us in further improving our services. As a convenience to our guests we offer complimentary Wi-Fi in our hotel lobby and public spaces as well as our Wired for Business plan in our guest rooms, which includes high-speed internet access (wired and wireless) and complimentary local and long distance calls for purchase. We do hope we have the honor of welcoming you back soon. Warm regards, The San Francisco Marriott Marquis
4 out of 5
Recommended
for Everyone
by dianna from sacramento, ca

If the doorman could smile...

Posted Apr 5, 2014
Great location easy walking distance to plenty. Nice condition. Plus: Plenty of I room coffee. No need to call for more. Two blocks from Dottie's True Blue Cafe. Excellent! Minus: The View on the top floor is only open starting at 4:00 pm so we never got a chance to enjoy it. You can't even step foot up there unless the lounge is open. The doorman. Never made eye contact. Never smiled. Seemed to resent telling us which way to the BART station. Parking is $62 on site. you can park in the area for $32 but no in/out.
Comment from
Jan 7, 2014
Dear dianna, Thank you for your terrific review of the San Francisco Marriott Marquis! We appreciate you choosing us for your recent visit to SF. We truly appreciate your comments and so happy to hear our location worked perfectly for your stay. Please except my apology for not receiving a warm Marriott welcome from our doorman and know this will be addressed as this is not the high standard we have set for ourselves. We do hope we can welcome you back soon so you may experience The View. Kind regards, The San Francisco Marriott Marquis
5 out of 5
Recommended
for Everyone
by JJ from Edmonton, Alberta

Excellent location, close to Cable cars, BART...

Posted Apr 2, 2014
Location was perfect, the View lounge on the 39th floor was great. Took the BART from the airport and only had about a block to the hotel. Lots of restaurants and shops right outside the hotel and the cable car was really close too. Would definitely stay here again.
Comment from
Jan 2, 2014
Dear JJ, Thank you for the 5-star review and for sharing your experience at the San Francisco Marriott Marquis. It was delightful to read we were the perfect hotel for your recent visit to the City by the Bay! We are honored you will be staying with us once again when your travels bring you back to San Francisco….we’re looking forward to it! Kind regards, The San Francisco Marriott Marquis
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Union Square!

Posted Mar 31, 2014
Pros: Location.
Cons: Our air conditioner did not get super cold, but it was not the end of the world.
Location: Great location near Union Square, BART, and bus stop. There are lots of great stores and restaurants nearby.
We had a nice stay here. The hotel is beautiful, and the staff was very friendly. We especially enjoyed grabbing an evening cocktail at The View bar. The sunset view was spectacular. The hotel is in a great location near lots of shops and restaurants. It's also close to the BART if traveling from SFO airport.
Comment from
Jan 2, 2014
Dear Guest, Thank you for your excellent review of the San Francisco Marriott Marquis! We are delighted all aspects of your stay with us were enjoyable. We appreciate you sharing your wonderful airport transportation tip. Looking forward to your next stay! Warm regards, The San Francisco Marriott Marquis
4 out of 5
Recommended
for Everyone
by A verified traveler

Great SF hotel

Posted Mar 31, 2014
Great experience. Great room, lots of space. Fast elevators. Wonderful location near Market St, Union Square, Powell St BART/Muni. Didn't try the restaurants, except the Starbucks. But that closes at 2pm. Don't get that at all.
Comment from
Jan 2, 2014
Dear Guest, Thank you for choosing the San Francisco Marriott Marquis for your recent visit, and for sharing your impressions about your stay! We are pleased to hear you enjoyed our location, guest rooms and service. We look forward to welcoming you back soon! Warm regards, The San Francisco Marriott Marquis