Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alta Loma, CA

Very pleasant.

Posted May 25, 2015
Pros: Expedia.com
Cons: none
Location: no comment
There was some construction going on at the ground floor that made some noise in the morning. But we always left early in the morning which was not a big deal for us. I am not sure how the other guest room next to the construction, I'll bet they feel terrible with the noise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Nice hotel, fairly close to San Francisco Airport

Posted May 24, 2015
Pros: The mattresses were comfortable and we were surprised with the very good quality down duvets and pillows for a hotel in this price range. Convenient.
Cons: The shuttle from the airport comes only once an hour. Our room was in an area that had construction going on which was loud and dirty. Poor location
Location: The town on San Mateo is lovely and only a $10 cab ride away. Highly recommend North Beach Pizza in San Mateo.
We flew in to the San Francisco area for our son's graduation from university. This hotel offered the best room choices for the best price. I included the breakfast option, which was good value. All in all, a good experience
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Reno, NV

Great property

Posted May 23, 2015
Pros: Great property within walking distance of event center. Wonderful staff with great service. We had two adults and two preteens...the one bedroom suite was perfect-updated, clean and spacious. Cons: Avoid the restaurant if possible especially if you have kids. They offer 5 star prices for 2 star food and the restaurant staff is a bit pushy. Also, pay close attention to your rate..there are lots of additional fees that are quite pricey like Wi-Fi and parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2015
Long walk to the room, otherwise nice, quiet stay. Very clean
3 out of 5
by A verified traveler

It was OK

Posted Apr 27, 2015
Pros: Where my room was.
Cons: More regular coffee in the room.
Room was nice enough. Just one regular coffee in the room. Always 2 or more.
Comment from Hotel Management
Apr 29, 2015 by Justin, Hotel Management
Thank you so much for sharing your feedback with us regarding the in-room coffee quantity provided. I have shared it with the team and we will use it to make improvements moving forward. We look forward to your return visit to the San Mateo Marriott.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom east bay, CA

50th birthday...girls weekend

Posted Apr 19, 2015
Pros: all of the above
Location: good restaurants on 25th ave, 3rd,4th ave.
Clean hotel, comfortable beds, good breakfast, great staff all around, convenient to restaurants, freeways and airport.
1 out of 5
by A verified traveler

Everything went wrong

Posted Apr 5, 2015
The hotel did not honor my request for two double beds and only had a king suite, which was not comfortable for our teens. The whole hotel was supposed to be nonsmoking but the room and parts of the hotel smelled badly of smoke. The carpet was dreary and dated. They did not give us the breakfast tokens when they were supposed to be included and though the food was good ion the morning the service was slow. Generally, the hotel is not well managed and it is not family friendly. Finally, the area is very ugly.
Comment from Hotel Management
Apr 8, 2015 by Justin, Hotel Management
Thank you so much for your feedback! Unfortunately, we fell short of your expectations. I will be following up with the team to see where improvements can be made and hope that you will come back to give us a second chance. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spring break 2015

Posted Mar 13, 2015
Stay was great. Convienent location. Great staff. Clean rooms. Quiet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ca

Definitely staying at the Marriott again

Posted Mar 11, 2015
The hotel is very nice the staff was very helpful and friendly since you walked in through the doors. One thing I was not happy with was when we got to our room I used the restroom and the toilet was not properly cleaned their was dry urine, I was disgusted, I had to clean it my self . Other than that the hotel was a good choice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Pros: Space.
Location: Near Burlingame and other small towns with a lot to offe.r
Beautiful room in an upgrade. Couldn't have been more happy.