A Green / Sustainable Property - Third Party Certified

This property participates in Green Seal, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

• This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

• Accessible bathroom
• Accessible path of travel

• In-room accessibility

This hotel has a restaurant and bar, and also offers complimentary coffee/tea service in the mornings, as well as a weekday Town Car service to the Financial District. An evening wine reception features complimentary California wines.

The Serrano has a 24-hour business center with two computer workstations and provides wired and wireless Internet access (surcharge). 24-hour fitness facilities and a steam room are also on site.

Concierge services and room service (limited hours) are available, and guests can borrow from a library of 50 board games and puzzles.

This property is smoke-free.

• Massage - spa treatment room(s)
• Technology helpdesk
• Concierge services
• Complimentary newspapers in lobby
• Bar/lounge
• Restaurant(s) in hotel
• Breakfast available (surcharge)
• Parking garage
• Limo or Town Car service available
• Ballroom(s)
• Multiple small meeting rooms
• Banquet facilities
• Business center
• Multiple large conference rooms
• Event catering
• Audio-visual equipment
• Internet access in public areas - high speed
• Internet access in public areas - complimentary
• Porter/bellhop
• Doorman/doorwoman
• Security guard

• 24-hour front desk
• Multilingual staff
• Total number of rooms - 236
• Tour assistance
• Dry cleaning/laundry service
• Shoe shine
• Coffee in lobby
• Air-conditioned public areas
• Number of floors - 17
• Elevator/lift
• Valet parking (surcharge)
• Wedding services
• 24-hour fitness facilities
• Wireless (high-speed) Internet access - surcharge
• Wired (high-speed) Internet access - surcharge
• Valet parking
• Room service (24 hours)
• Area shuttle (complimentary)
• Smoke-free property
• Steam room
• Suitable for children

Serrano Hotel offers 236 air-conditioned guestrooms in a 17-story building. Rooms are soundproofed and offer triple-sheeted beds, window seats, high ceilings, large windows, cherry-wood furnishings, full-length framed mirrors, Spanish-Moroccan accents, and theater-themed artwork.

Other highlights include wired and wireless Internet access (surcharge), flat-screen TVs and minibars in armoires, terry-cloth bathrobes, Aveda bath products, dual-line phones, and voice mail.

Panoramic city views are available from rooms on floors 10–17 (available upon request at registration; no surcharge, but subject to availability). Coffeemakers are also available upon request.

All Kimpton Hotels incorporate more than 40 eco-friendly products and practices through its environmental program, Kimpton Hotels EarthCare.

Guests can expect in-room recycling bins and water-efficient bathrooms. Other highlights include the use of non-toxic cleaning products, recycled paper, and energy-efficient lightbulbs.

• High-speed Internet access
• Cable/satellite television channels
• Pay movies
• Video-game console
• Hypo-allergenic bedding available
• Air conditioning
• Climate control
• Complimentary weekday newspaper
• Blackout drapes/curtains
• Internet access (complimentary)
• Voice mail
• Multi-line phone
• Minibar
• Wake-up calls
• Turndown service (on request)

• Designer toiletries
• In-room massage available
• Shower/tub combination
• Bathrobes
• Hair dryer
• Iron/ironing board
• Daily housekeeping
• Non-smoking only
• Electronic/magnetic keys
• Desk
• Clock radio
• Cribs (infant beds) available
• In-room safe (laptop compatible)
• Wireless high-speed Internet access (surcharge)
• Wired high-speed Internet access (surcharge)

Jasper’s Corner Tap & Kitchen - restaurant and bar featuring worn wood tables, leather booths, a collection of local artists’ murals, and a lively atmosphere. The restaurant offers a selection of upscale tavern fare and craft beers until late evening.

This hotel has 24-hour facilities with two exercise bikes, two treadmills, two cross-trainers, and a steam room. Guests can also borrow from a library of 50 games and puzzles.

Several public-play golf courses in San Francisco include the Presidio Golf Club (four miles), and the Lincoln Park Golf Course (six miles).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Golfing nearby
• Golf - driving range nearby

• Yoga classes/instruction on site