Ratings based on 2,845 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from northern ca

Close to all attractions.

Posted Aug 26, 2014
We enjoyed our stay. Friendly polite staff. Quick respond and delivery of valet parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from elk grove

Close to attractions and great staff

Posted Aug 25, 2014
Pros: Location
Cons: Comfort of the furniture
The staff was efficient and kept us smiling. Great customer service.
4 out of 5
Recommended
for Families
by A verified traveler from New York NY

Upscale choice right by everything

Posted Aug 24, 2014
Pros: Location, renovation, flaming coffee tables at outside bar seating so you can stay outside if it's chilly.
Cons: Nothing
Location: Fisherman's wharf boat rides, farmer's market, Golden Gate park for hiking, Ghiradelli Square, hiking hilly streets behind like Lombard Street.
Very nice and comfortable room in a great location close to the touristy area but with a luxe feel. You're a block from corn dogs and cotton candy but feel like you're retreating to a classy place which has been thoughtfully renovated so that it's upscale.
4 out of 5
Recommended
for Families
by A verified traveler from kuwait

nice hotel and its close no need a car

Posted Aug 24, 2014
Location: very good
good hotel but there are few of the hotel staff mistreatment with me and my family because we arrived we slept at the car and some stayed on the ground for about five hours
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!

Posted Aug 24, 2014
Clean, comfortable hotel in the Fisherman's Wharf area. Great location within walking distance of Pier 39.
2 out of 5
by A verified traveler

Sheraton Fisherman's Wharf

Posted Aug 19, 2014
Pros: Concierge Staff Friendly
Cons: Needs a proper restaurant and the rooms need updating as does the pool area
Location: Location fantastic - right beside Pier 39
Very sub-par for a Sheraton. No restaurant to speak of just room service and a buffet breakfast that was over priced for what was on offer. Wifi to use in the room expensive at $40 per week, cheaper on a day rate if you just use in reception area. Very disappointing - will be loath to choose a Sheraton again for accommodation have found cheaper and better eminities at a local Travelodge.
Comment from Hotel Management
Aug 22, 2014 by Michael, Hotel Management
Thanks for staying with us. We are sorry that your experience did not meet expectations. We do offer alternative food offerings in our Spressi bar throughout the day for those looking for lighter fare which can be enjoyed at our fire pits. Wifi is free in both our lobby and our business center. We hope that you will consider a return trip here. Sincerely, Michael Hirsch, General Manager
1 out of 5
by A verified traveler

The bathrooms are closets

Posted Aug 19, 2014
Bathroom and rooms are tiny and incredibly overpriced
Comment from Hotel Management
Aug 22, 2014 by Michael, Hotel Management
Thanks for staying with us. We regret that the bathroom layout left you wanting more. The design, I believe, was intended to maximize the space in the bedroom. We hope that you will consider a return trip here. Sincerely, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
nice rooms, very clean, nice location, but parking was very expensive, there was a parking cross the street which was 15-20$ cheaper (depends on the day)
Comment from Hotel Management
Aug 20, 2014 by Michael, Hotel Management
Thanks for the 4 star rating and kudos about our nice rooms and convenient location. As you noted, there are alternative parking options in the neighborhood. Please note that those lots do not allow in and out privileges and are not manned 24 hours. We thank you for staying at Sheraton Fisherman's Wharf and look forward to your next visit. Sincerely, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Staying close to the Wharf

Posted Aug 16, 2014
Pros: Staff was very good and knowledgeable.
Cons: Pricing for stay and parking costs. They are high!
The hotel was very convenient and there was easy access to all there is to see at Fisherman's Wharf
Comment from Hotel Management
Aug 19, 2014 by Michael, Hotel Management
Thanks for the 4 star rating of your stay at Sheraton Fisherman's Wharf. We are happy to know that our location contributed to a very enjoyable experience. Please come back again to see us. Make it soon. Sincerely, Michael Hirsch, General Manager
3 out of 5
Recommended
for Families
by A verified traveler from New York

Posted Aug 14, 2014
The hotel is in an awesome location! In walking distance to a lot of touristy things to do. This was my second stay there. Room service menu limited BUT the food and service was great. The rooms aren't "posh" but comfortable.
Comment from Hotel Management
Aug 16, 2014 by Michael, Hotel Management
Dear Beth, It was great to have you back here with us at Sheraton Fisherman's Wharf. Thanks for the nice comments about our awesome location, food quality and comfortable rooms. Sounds like a nice visit. We look forward to your next stay. Sincerely, Michael Hirsch, General Manager