Ratings based on 2,834 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

The bathrooms are closets

Posted Aug 19, 2014
Bathroom and rooms are tiny and incredibly overpriced
4 out of 5
Recommended
for Everyone
by A verified traveler

Staying close to the Wharf

Posted Aug 16, 2014
Pros: Staff was very good and knowledgeable.
Cons: Pricing for stay and parking costs. They are high!
The hotel was very convenient and there was easy access to all there is to see at Fisherman's Wharf
3 out of 5
Recommended
for Families
by A verified traveler from New York

Posted Aug 14, 2014
The hotel is in an awesome location! In walking distance to a lot of touristy things to do. This was my second stay there. Room service menu limited BUT the food and service was great. The rooms aren't "posh" but comfortable.
Comment from Hotel Management
Aug 16, 2014 by Michael, Hotel Management
Dear Beth, It was great to have you back here with us at Sheraton Fisherman's Wharf. Thanks for the nice comments about our awesome location, food quality and comfortable rooms. Sounds like a nice visit. We look forward to your next stay. Sincerely, Michael Hirsch, General Manager
2 out of 5
by A verified traveler

Nice and close to pier 39

Posted Aug 13, 2014
Rooms small. Felt unsafe when going to my car. Room on first floor, Window can open, people can look in. Hotel staff never asked if I needed help as I lugged my luggage inside.
Comment from Hotel Management
Aug 16, 2014 by Michael, Hotel Management
Thanks for staying with us. We regret that the room selected did not meet your expectations. Had we known, we would have attempted to find a room that better met your needs. We hope that you will consider a return trip. Just let us know that you prefer a room higher up. Sincerely, Michael Hirsch, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fiji islands

Awesome...would love it if breakfast was included.

Posted Aug 11, 2014
Awesome indeed,very convinient.its close to the piers and you can walk mostly everywhere,staff are wonderful,will be coming back next month.
Comment from Hotel Management
Aug 13, 2014 by Michael, Hotel Management
Dear Lisa, You were awesome to write this nice review of your stay at Sheraton Fisherman's Wharf. Thanks for the nice comments about our location. It is also great to know that we will seeing you again next month. Until then, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 11, 2014
Pros: Location
This hotel is just 2 blocks from Fisherman's Wharf, with convenient underground parking.
Comment from Hotel Management
Aug 12, 2014 by Michael, Hotel Management
Thanks for the 4 star rating of your stay at Sheraton Fisherman's Wharf. We appreciate the nice comments about our convenient location and parking facility. Glad you had a good stay. Come back soon. Sincerely, Michael Hirsch, General Manager
Comment from Hotel Management
Aug 13, 2014 by Michael, Hotel Management
We appreciate the 4 star rating and nice comments about our location. Thanks for staying at Sheraton Fisherman's Wharf.
3 out of 5
Recommended
for Couples
by A verified traveler from Santiago, Chile.

Nice hotel, not a really nice location.

Posted Aug 7, 2014
Pros: Nice shop on the lobby.
Cons: Very noisy at night.....
Location: Not very good area to be honest... dirty and noisy strets.
Nice hotel, well decorated, nice rooms but the area is not quite like a 4 star hotel. It is to much hotel for the neibourhood or, on the other way...the location of the hotel is actually a very bad one.
Comment from Hotel Management
Aug 13, 2014 by Michael, Hotel Management
Dear Carlos, Thanks for staying with us. We are glad that you found the hotel nice and your room decor attractive. We look forward to seeing you again soon. Sincerely, Michael Hirsch, General Manager
Comment from Hotel Management
Aug 12, 2014 by Michael, Hotel Management
Dear Carlos, Thanks for staying with us. We are glad that you enjoyed our nicely decorated room and amenities. We look forward to your next visit. Sincerely, Michael Hirsch, General Manager
3 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Hotel location / stay

Posted Aug 4, 2014
Pros: Location and ease of check in / check out. Also concierge staff very knowledgeable and the room cleaning staff was very pleasant and kept our room cl
Cons: The distribution of the room. Bathroom / closet area way to small. Lack of drawer space
Location: tons to do near by and found it easy to get to from the hotel
Hotel is centrally located near most attractions. Room is nicely decorated though bathroom is very disappointing. The bathroom area / closet area is very tight and there is a lack of drawer space. The room has only two drawers to store your folded clothing and the drawers only open half way. Found myself having to empty the drawer almost every time I was looking for something.
Comment from Hotel Management
Aug 6, 2014 by Michael, Hotel Management
Dear Jorge, It is nice to know that you enjoyed our location and thought the decor in your room was nice. We will keep your comments about storage in mind as we make plans for the future. Sincerely, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from d

Good location

Posted Aug 4, 2014
It was well located for the type of sightseeing vacation we had planned
Comment from Hotel Management
Aug 6, 2014 by Michael, Hotel Management
Dear m, Thanks so much for the 4 star review. We are glad that you got to see everything you planned to. It was a pleasure to serve you. Please come back again. Sincerely, Michael Hirsch, General Manager
3 out of 5
Recommended
for Families
by A verified traveler from London

Basic hotel close to Fishermans Wharf

Posted Aug 3, 2014
Pros: Access to Fishermans Wharf Helpful maids and convenient coffee shop to help you get out and on with your day to explore the area.
Cons: Seperate toilet lighting in rooms. Pool area basic and could be focal point! Old air con units in the room - noisy Free WiFi - Come on Sheraton!
Location: Alacatraz Fishermans Wharf Muir Woods Sausalito Ferry Cycle hire to cross Golden Gates
Hotel has comfortable beds in clean rooms. Good access to Fishermans Wharf but noisy at night. Try and insist on being away from the bus depot as this is the focus of constant activity including a congregation point for some of the many homeless that you will see in San Francisco during your stay. Overall the hotel feels a little tired and stuck in the seventies in terms of decor. Its a great staging post for a few days to explore Fishermans Wharf, Alcatraz, Muir Woods, Sausalito etc, but do not come here believing that the Sheraton will present you with luxury!
Comment from Hotel Management
Aug 6, 2014 by Michael, Hotel Management
Dear Andrew, Thanks for staying with us. We were pleased to read that you found our beds comfortable and our rooms clean. Glad that our location added to an enjoyable experience. We look forward to welcoming you back. Sincerely, Michael Hirsch, General Manager
Comment from Hotel Management
Aug 5, 2014 by Michael, Hotel Management
Dear Andrew, Thanks for staying with us. We are glad that you found our beds comfortable and rooms clean. Glad that our location afforded the convenience to see all the sights. Our hotel was completely renovated a short time ago with a somewhat retro theme. Some Guests love it, some not so much. We will count you in the later group and keep it in mind as we plan the next redo. We look forward to seeing you again. Sincerely, Michael Hirsch, General Manager