Ratings based on 3,724 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Overall-was pretty good

Posted May 17, 2015
Well situated to Fisherman's Wharf- lots of stuff within walking distance. We had to say for Internet even though we thought we were connecting to the free one and parking, even though discounted, was VERY expensive at the hotel. The mattresses weren't very comfortable. However, the outdoor seating areas that had gas fireplaces going were very nice. Staff that greeted you were very friendly.
Comment from Hotel Management
May 18, 2015 by General Manager, Hotel Management
Dear Kim and Tim, We were pleased to read your nice review of your stay at Sheraton Fisherman's Wharf. Thanks for pointing out our great location, friendly staff members, and our outdoor living rooms with the fire pits. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel well located

Posted May 17, 2015
Pros: See above - clean, comfortable and well located
Cons: See above - parking and WIFI
Location: All the major sights of San Francisco are walking distance from the hotel including of course Fisherman's Wharf
The hotel is very nice - clean and comfortable and employees are very friendly and helpful. There are 2 things that leave you with a bit of a sour taste and make you feel as if you are being taken advantage of. 1) The whole ridiculous cost of parking - $50!. I would expect the hotel to provide free or at least reasonably priced parking and not force its guests to find parking elsewhere in other lots or on the streets. 2) Free WIFI is only provided in the lobby. I am not sure in this day and age, forcing the guest to come down to the lobby in order to connect to WIFI makes sense in a hotel of this standard. Overall, I was very pleased with my stay but these 2 points were annoying.
Comment from Hotel Management
May 18, 2015 by General Manager, Hotel Management
Thanks for the four stars. It is great to know that our accommodations were clean and comfortable, and our staff friendly and helpful. Glad that your overall experience was excellent. The extras that you mentioned are often included in packages that we offer. Be sure to look for them as they do provide a bit more value for those Guests planning to use them. Also, our Starwood Preferred Guests who book using web or mobile applications now receive free in-room internet. If you not already, now is the time to sign up. It was our pleasure to serve you. We look forward to seeing you again. Sincerely, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Good location central to the activities in San Francisco.
Comment from Hotel Management
May 18, 2015 by General Manager, Hotel Management
Thanks so much for the four star review of your stay at Sheraton Fisherman's Wharf. We are glad that our location made it easy to see everything. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Location

Posted May 13, 2015
Pros: Location
Cons: Hotel is getting a bit older. Rooms not as quiet as others. No late check out options.
Location: Fishermans Wharf, Pier 39, Cable Cars, shopping, restaurants, etc.
1 block off the wharf so nice and close to everything in the wharf area.
Comment from Hotel Management
May 14, 2015 by General Manager, Hotel Management
Thanks for the four star review of your stay at Sheraton Fisherman's Wharf. We are glad that our location contributed to an excellent experience. It was our pleasure to serve you. We hope to see you again soon. Sincerely, Michael Hirsch, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Terrific spot and location

Posted May 13, 2015
Pros: LOCATION LOCATION LOCATION! Near Fishermans Wharf. Nice place to stay.
Cons: Can't think of a thing to approve!
Location: Near Fishermans Wharf, the Trolley stop. A must is to go to the Buena Vista and have an Irish Coffee!
We stayed here on our first trip to San Francisco. PERFECT location and very nice hotel. The staff was very helpful on assisting us on the many GREAT things to do. Clean hotel. Nice area. Would stay here again for sure!
Comment from Hotel Management
May 14, 2015 by General Manager, Hotel Management
Dear Iowan Friend, Thanks for the terrific review of your stay at Sheraton Fisherman's Wharf. We are glad that your first trip to San Francisco was extraordinary. Our staff was happy to read that they were able to assist you. Looks like we'll be seeing you again. Make it soon. Sincerely, Michael Hirsch, General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom washington state

Close to most of the attractions!

Posted May 11, 2015
Obviously an old motel. Sloppy paint job.50.00 a day parking on top of room charge. Seemed excessive. But I was walking distance to wharf and pier. Trolley. Too
Comment from Hotel Management
May 13, 2015 by General Manager, Hotel Management
Dear Mardi, Thanks for staying with us. Glad that our location made it easy to see all the sights at Fisherman's Wharf. Come back soon. Sincerely, Michael Hirsch, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

Perfect!

Posted May 11, 2015
Highly recommended this hotel. Hotel room was clean and staff was very friendly. Also the location injustice perfect. Love this hotel.
Comment from Hotel Management
May 13, 2015 by General Manager, Hotel Management
Dear Dana, We love you, too, for posting this five star review! Thanks for pointing out our clean rooms and friendly staff members - and the location, of course. In all, it sounds like a good time was had. It was certainly our pleasure to serve you. All of us at Sheraton Fisherman's Wharf look forward to seeing you again. Sincerely, Michael Hirsch, General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great location in Fishermans Wharf

Posted May 10, 2015
Only stayed 2 nights and were hardly in our room but it was a very generous size. The bed and pillows were super comfortable but the room could really use a bar fridge. Also no shower cap provided in the bathroom. Has a good little cafe in the lobby. Would stay here again
Comment from Hotel Management
May 12, 2015 by General Manager, Hotel Management
Dear Jane, Thanks for staying at Sheraton Fisherman's Wharf. We are glad that you found your room spacious and comfortable, and our Link @ Sheraton Cafe convenient. Please note that both refrigerators and shower caps are available upon request. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Everything you can ask for in a hotel

Posted May 5, 2015
My family of 4 stayed for one night as a rest day on our way to Hawaii to visit Alcatraz we were within walking distance of all that fishermans wharf has to offer the hotel staff were friendly and helpful the room was clean and nicely decorated and they were kind enough to let us check in 3 hours early. I would definitely stay at this hotel again
Comment from Hotel Management
May 7, 2015 by General Manager, Hotel Management
Dear Mom, I must say that your review of your stay at Sheraton Fisherman's Wharf was everything that we could ask for! Thanks for the nice comments about our swell location, friendly and helpful staff members and attractive, clean accommodations. Glad you enjoyed your experience here. Come back again soon. Sincerely, Michael Hirsch, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Nice hotel in excellent location

Posted May 2, 2015
Pros: The staff were really friendly and helpful and we were given a choice of rooms when we checked in.Warm pool and heaters on outside tables.
Cons: Had a really nice room with a small patio next to pool which could have done with a quick clean and a lick of paint . Only a very small point.
Location: Near pier 39 and ferries .Hollywood diner 3 blocks down for excellent breakfast . Tour to Muir woods over golden gate bridge booked from hotel .
Last minute booking for 3 days . Great location in fisherman's wharf
Comment from Hotel Management
May 4, 2015 by General Manager, Hotel Management
Great to hear that your stay was extraordinary. Thanks for selecting Sheraton Fisherman's Wharf for your trip to San Francisco. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch, General Manager