Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Beacon Grand, A Union Square Hotel

4 out of 5
Beacon Grand, A Union Square Hotel
450 Powell Street, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 991 reviews" "
Rating 8 - Good. 236 out of 991 reviews" "
Rating 6 - Okay. 108 out of 991 reviews" "
Rating 4 - Poor. 53 out of 991 reviews" "
Rating 2 - Terrible. 27 out of 991 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night in SF and the Beacon Grand was exceptional. Wonderful service all around, beautiful suite, Starlite bar was fantastic and great views of the city, and so many great stores and restaurants within walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It's next to Union Square, across from Sears Fine foods. It's beautiful, historic, and it's even haunted (😄)! The staff were all helpful and personable, the bar area was comfortable with really good cocktails. We ate dinner at the hotel and the food was delicious. We didn't go up to the Starlight Lounge but it's famous for its views. The bed and pillows were comfortable, the room had two queen beds. You could hear the cable cars clang, which I enjoyed. There is underground parking for $67/day, other hotels are $100/day. We felt we got a reasonable rate for our stay from Expedia. We were very happy and satisfied and would stay there again,!
Stayed 3 nights in Mar 2024

8/10 Good

Ben

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Wifi was spotting throughout the facilities, especially in my room. The floors in the bedroom needed to be cleaned a bit better, but overall a lovely experience.
Stayed 2 nights in Mar 2024

6/10 Okay

Jamie

Stayed 3 nights in Mar 2024

6/10 Okay

David Giraud Rojas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff needs to be more friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very classy and superb location. Post Room has the best cucumber salad I've ever had! And the rooftop view from the Starlight Room is so special (we had amazing Old Fashioneds there). No issues with safety or unhoused people in the area. Bed was insanely comfortable. Just two complaints: the Expedia 'includes all taxes' price doesn't really; expect to pay about $34 USD 'destination fee' per day extra. Secondly, the open shower means you will have a soaking wet floor every day, so request extra towels!
Stayed 4 nights in Feb 2024

10/10 Excellent

Afiya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Staff was very attentive.
Stayed 1 night in Mar 2024

4/10 Poor

Jeffrey

Stayed 3 nights in Feb 2024

6/10 Okay

Alfred

Business traveler, Traveled with family
Liked: Staff & service
Paid a little extra for a room with a view but got a room that opens to the elevators. Night wasn’t very peaceful
Stayed 1 night in Feb 2024

6/10 Okay

Johnna, Clayton

Liked: Cleanliness
Door keys kept not working- had to go to desk nearly every time to get in elevator or room- kind of a joke really- I spent a lot of time in line just trying to fix the key cards then it would work then it wouldn’t- both keys same problem
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is truly an entrance into an earlier era while providing excellent rooms that are extremely comfortable and beautifully renovated. A renovation to their lobby floor tiling would add the final piece of perfection. The staff are extremely helpful and generous in their attention. I highly recommend the property, and would definitely stay again. A visit to the Starlight lounge on the top floor is a must! Breathtaking views and a lively vibe for drinks and conversation and even a bit of dancing.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 2 nights in Feb 2024

6/10 Okay

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small. As a result, what we paid for the room didn't feel like enough value. I did like the water bottles in the room and the option for re-filling. Also, the concierge (Lief) was very helpful and fun to talk to. He recommended a sushi restaurant that was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Birta

Traveled with family
Liked: Staff & service, amenities
It was a pleasant stay. I didn’t think it was the cleanest nor the building was renovated. Overall it was okay
Stayed 1 night in Jan 2024

10/10 Excellent

Michael, Concord

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

gary

Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ashlee

Stayed 3 nights in Dec 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful politely polished and professional staff starting at the front door with the bellmen. Great 1st time experience, we'll be back soon.
Stayed 3 nights in Dec 2023

10/10 Excellent

Annie

Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2023

10/10 Excellent

John, El Dorado Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the remodel. Very nice place!
Stayed 1 night in Dec 2023

10/10 Excellent

Alton, san francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
We stayed for three nights at this beautiful hotel. From the moment we checked in until the moment we checked out we had a positive experience. The staff goes above and beyond: my only regret was not making a reservation weeks ahead of time for the restaurant: but we will be back!
Stayed 3 nights in Dec 2023

10/10 Excellent

Conrad

Stayed 1 night in Dec 2023

6/10 Okay

Beevan

Nice location. Terrible parking
Stayed 1 night in Dec 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were more than happy to make your experience feel unique and special. Loved being right down town, close to union square and restaurants and shopping and cable cars and all the other public transport
Stayed 3 nights in Nov 2023

10/10 Excellent

Leante

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Deirdre

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored hotel--it was our first visit to Beacon Grand and hope to return to stay there again. Staff service was superb all around and as soon as one entered the hotel.
Stayed 4 nights in Nov 2023

8/10 Good

Gabriella, chula vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 2 nights in Nov 2023

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service
The property was clean and comfortable and well situated. The staff were friendly and were very responsive. The blowdryer had a cord that was only 2 ft long, which was not easy to use. And the lighting and lack of mirror outside the bathroom made it challenging for 2 people who are travelling together and need to get ready. All in all a great stay, I wouldn't hesitate to make a return trip
Stayed 3 nights in Nov 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

senia

Liked: Staff & service
Staff very accommodating.
Stayed 3 nights in Nov 2023

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities
The front door man Angelo and the manager Leif were wonderful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special historical gem. Great location and service
Absoluetly beatiful hotel. Wonderful service. Fantastic location. A few issues the first night with loud noise outside for many hours (I guess the large garbage bins for the entire area are picked up during the wee hours on Thursdays?) PLUS the fan in the bathroom was broken and made a loud clanking noise off an on all night. The front desk was incredibly accomodating and moved me to an upgraded room on a higher floor for the last night. I would absolutely stay again, but will request a high floor room!
Stayed 2 nights in Nov 2023
Response from Wali on Nov 19, 2023
Thank you!

10/10 Excellent

Nuruddin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable, and interesting property with excellent service in the heart of the city. Really enjoyed my stay here!
Stayed 1 night in Nov 2023
Response from Wali on Nov 19, 2023
Thank you!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Beacon Grand
Highly recommend this newly renovated hotel one block from Union Square. Excellent service and comfort at a reasonable price for this quality hotel. We will stay here again.
Stayed 2 nights in Nov 2023
Response from Wali on Nov 19, 2023
Thank you!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Trip
It was amazing!!!!
Stayed 2 nights in Nov 2023
Response from Wali on Nov 19, 2023
Thank you!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Wali on Nov 19, 2023
Thank you!

8/10 Good

Trina

Traveled with family
Disliked: Amenities, property conditions & facilities
For a supposed upscale hotel, our room was rather shabby. Chipped and smeared paint, missing trim, cracked tile, taped over fire suppression sprinklers. For the price, we expected much better. We noticed every little detail, and I'm sure other guests did as well. On the upside, the bed was FABULOUS. Unfortunately, no one at the front desk could tell us the maker of said mattress or pillows.
Stayed 1 night in Nov 2023
Response from Wali on Nov 19, 2023
Thank you for the feedback and your stay!

10/10 Excellent

Sara

Stayed 2 nights in Oct 2023

10/10 Excellent

Candace

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great customer service.
Stayed 1 night in Nov 2023
Response from Wali on Nov 19, 2023
Thank you!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing a little expensive but amazing
Stayed 3 nights in Oct 2023
Response from Wali on Nov 19, 2023
Thank you!

10/10 Excellent

Brendan

Traveled with partner
Loved the location, style and comfort. Bathroom was on the small side but fine for us. On our first night the pianist/ singer at the bar was ( I am sorry ) atrocious. Otherwise I’d be giving 5 stars
Stayed 2 nights in Oct 2023
Response from Wali on Nov 19, 2023
Thank you !

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old building in a good location
Stayed 2 nights in Oct 2023

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023