Ratings based on 1,476 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Fine experience, would stay again next time I'm in town and also recommend to others. Airport shuttle drivers were exceptionally friendly and made me feel welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 23, 2015
Pros: Clean and Friendly Staff
Location: looked like a lot of Businesses. not much in the way of walking to do anything
Not much i can say i was there just to sleep pretty much. It had Great little Cafe in the Lobby that had good Coffee besides that it was just in and out of the room. but very clean and the bed was comfy
Comment from Hotel Management
Mar 27, 2015 by John Hutar, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, Ca

Excellence

Posted Mar 22, 2015
Most comfortable beds I've experienced. Ever. Great hotel, awesome staff at bar and lobby. 15 min drive to sf airport.
Comment from Hotel Management
Mar 27, 2015 by John Hutar, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Posted Mar 10, 2015
Nice hotel. Professional staff. Nice bar. I had a great time. Kid friendly.
Comment from Hotel Management
Mar 12, 2015 by John Hutar, Hotel Management
Dear Andy, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Schweiz

sehr gutes Hotel in der Bay Area

Posted Mar 4, 2015
Pros: Mini-Shop mit kleiner Auswahl für ein Frühstück to go.
Cons: -
Location: Etwas ausserhalb von Redwood City gelegen, in Nähe des Freeways 101. In direkter Umgebung sind Firmengebäude, Auto oder Taxi ist empfehlenswert
Ich war für eine Woche in diesem Hotel und war in Summe sehr zufrieden. Das Hotel bietet neben den üblichen Service und Komfort auch ein Fitnesscenter, Pool und einen kleinen Shop. Ideal wer kein ausgiebiges Frühstück braucht und mit Kaffee und Croissant oder Obst auf dem Weg zu seinem Ziel ist. Einziges Manko für mich war die Lage des Hotels. Wer am Abend nicht gleich auf dem Rückweg ins Hotel oder im Hotel selbst essen möchte, der benötigt ein Auto oder Taxi um zu einer Auswahl an Restaurant zB in Redwood City zu gelangen.
Comment from Hotel Management
Mar 12, 2015 by John Hutar, Hotel Management
Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Dallas, Texas

Nice hotel in good area

Posted Mar 4, 2015
Pros: Nice fitness center, good food at lobby bar, comfortable beds, friendly staff, quiet rooms, nice water view
Cons: NA
Location: Good location for Redwood City meetings
Everything was great, no problems. A nice hotel in a good location for my business meetings on the Peninsula.
Comment from Hotel Management
Mar 12, 2015 by John Hutar, Hotel Management
Dear Tony, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
3 out of 5
by A verified traveler

Nice hotel but I would never recomend it.

Posted Mar 4, 2015
They charged me 78 US for an international call 9 min, totally absurd.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long beach, Ca

Great hotel but parking was an issue.

Posted Mar 2, 2015
The hotel its self was amazing. The staff was friendly, the rooms were clean and comfortable, however parking was an issue for me. Hotel guests have to pay 20 a day to park there! You are able to drive in and out but the fact that I had to pay was enough for me to not want to stay there again. It is bad enough that I have pay to park anywhere in SF so having to pay an additional fee to stay in a hotel that is nowhere close to DTSF sucked. So for anyone planning on visiting downtown SF be warned that not only will you pay $20 to park at the hotel, but you will also pay to park anywhere in downtown. So my total cost in parking fees alone for the weekend was 75 dollars... :-/
Comment from Hotel Management
Mar 28, 2015 by John Hutar, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive feedback in regards to the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Everything is good in this hotel except 2 things 1. Only 1 restaurant and limited menú 2. Self Parking should be free the cost of the room is plenty to cover parking.
Comment from Hotel Management
Mar 28, 2015 by John Hutar, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Beautiful Hotel. We were shocked that we got it for the price we did!
Comment from Hotel Management
Mar 27, 2015 by John Hutar, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Hutar General Manager Sofitel San Francisco Bay, California