Ratings based on 1,534 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Posted May 5, 2015
hotel staff were great and pleasant very helpful,jane registered me at hotel in redwood city ,ca she made sure i was informed on all amenities
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Clean and friendly service. Inviting bar sorry I didn't have a drink there
3 out of 5
Recommended
for Everyone
by A verified traveler

Stop the pay for parking tariff

Posted May 4, 2015
The hotel itself but as there is no decent public transport the choices are taxi, Uber or driving your own car. Having to pay $20 per night top park is an outrageous expense.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Union, Nj

Beautiful hotel, very well kept

Posted May 4, 2015
Awesome hotel, only down fall is $20 daily parking fee.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

Big hotel

Posted May 4, 2015
The hotel was very clean. Staff very friendly and helpful. However one thing i will say, the beds were too soft for my taste. I felt like i was sleeping on a hammock without the outdoor feel. However i do recommend the hotel. They have a great pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Great SFO/mid-SF bay location. Free SFO shuttle.

Posted May 3, 2015
Pros: More upmarket than most in this area. Staff is great. Free shuttle to SFO for your flight or catching BART to town. W/end pricing is good.
Cons: More cleaning in the pet used rooms.
Location: Close enough to SFO (south of by 10 to 15 minutes), perfect for Redwood City (basicallly mid peninsula).
We've stayed here twice and both times have liked it for an overnight. It's a great airport hotel (just fyi: however located maybe 5 - 6 miles south of the airport, but they have a free hourly, on the hour, shuttle to SFO which is also where you can catch BART into the city from the International Terminal). The staff is great. The rooms are nice and roomy enough. Quiet when we've been there. Pets are allowed, which means you should probably ask for a room that hasn't been used by pets (I don't know if they have rooms that are non-pet rooms, but this last trip, I'm pretty sure it was pet pee not human pee I was able to smell when waking up the next morning). Breakfast ends at 11am but there is a cute little cafe for coffee, pastry. Keurig coffee maker in room. Grounds are very pretty. All in all, very pleasing is how our experience has been.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2015
Nice hotel, friendly staff. Not much in surrounding area. Good hotel close to the airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom So California

Beautiful and relaxing.

Posted Apr 29, 2015
Everyone went above and beyond to make my stay wonderful. Important when traveling solo. Friendly and helpful, felt at home. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely

Posted Apr 28, 2015
Pros: Clean and good location
Cons: Parking issues - getting out of the lot.
Location: Trails, wonderful restaurants, San Francisco close. Century theater and Fox on stage productions in Redwood City. Redwood Shores is mid peninsula.
The room was beautiful and comfortable. My Granddaughter and I enjoyed walking along the bay in the afternoon. We kind of laughed about getting out of the parking lot as the key didn't work well. We watched others from our room with the same problem. That was the only downside, but we took it with a grain of salt and just chuckled.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Red Bluff, Ca

Nice Staff and my Kids tell me its the best hotel.

Posted Apr 28, 2015
Pros: pool and room service ;)
Cons: inclose pool in winter.
Location: the bay area offers a lot more than I can put here!
Nice staff and hotel property as well as good food, the staff takes care of the guests with a truely welcoming manner and pay attention to detail and go out of there way for the kids,,,