Ratings based on 735 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Los Angeles

Convenient

Posted Sep 15, 2014
upon arrival checking in was a pleasure. House keeping was rude restroom and bedding were dirty. Gross!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Sep 15, 2014
This was a terrific hotel to stay in while in SF for a few days. It was a beautiful hotel in a great location, Nob Hill is pretty afluent and has alot of nicer hotels nearby while close to several neighborhoods that have a ton of cool resturants, etc. The hotel staff was also great, very helpful and friendly. I would recommend this hotel to anyone, esp if they book early on so you get a good price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Perfect Location

Posted Sep 15, 2014
Pros: Location Location Location & very friendly & helpful staff
Cons: N/a
Location: Union Square (bus tour is a must) Fishermans Wharf, Alcatraz Tour, Golden Gate Bridge and so much more
This hotel is in the perfect location for all the things you want do in San Francisco , hop on one of the cable cars to take you back up the hill from Union square though as the hill is pretty steep.
5 out of 5
Recommended
for Everyone
by A verified traveler

The Hotel of San Francisco

Posted Sep 13, 2014
Pros: Everything!!!!!!!!!!!!
Check In to Check Out everything in between was an excellent experience! They definitely give their employees training, tools, and skills to use. They take positive attitudes to another level with smiles on their faces!!!! No task is too small or large for them to accommodate! We all know ocation is everything where you can leave your heart in San Francisco!
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Good location

Posted Sep 8, 2014
Good location , hotel was comfortable , only issue is no hotel shuttle , would be more convenient to and from the airport, maybe next time if we stay their will be a shuttle...
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Great location

Posted Sep 7, 2014
The staff were courteous and willing to answer any questions we had about the town. Also arranged a transfer to the airport for us. The trolley car stop was at the corner which made the location great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Sep 3, 2014
Great hotel, huge room, nice staff. Well located. Perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from san clemente, Ca

The Stanford never fails

Posted Sep 3, 2014
Stayed here several times while visiting our daughter in SF. Upgraded us to a suite on the 6th floor when they realized it was my husband's birthday. Sent us to the room with 3 splits of champagne. Staff is helpful and attentive. Great location. You do need to bring your walking shoes for the hills. The Top of the Mark is near as well as the classic Grace cathedral. We'll keep coming back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
The hotel was very nice; perfect location! The staff was very nice, friendly and very relax (no uniform: wearing jeans and some of them wearing a hut!)
2 out of 5
by A verified traveler

Posted Aug 30, 2014
Staff is extremely slow at accommodating needs: slow valet, slow checking in process, slow concierge assistance with the luggage- just overall very very slow.