Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews of Stanyan Park Hotel

3 out of 5
Stanyan Park Hotel
750 Stanyan Street, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1002 reviews" "
Rating 8 - Good. 252 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean hotel. Great staff!
Stayed 3 nights in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Elizabeth, for the great 5 out of 5-star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Dale

Business traveler, Traveled with family
Liked: Amenities
The polite and helpful service. The room was clean and so was the bath. There was a smell of smoke from the restaurant next door but wasn’t bad for us. Very little noise from the street or the other guests. Awesome stay.
Stayed 1 night in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Dale, for the feedback as street and local vendors may cause some noise but our hotel team is on-site 24 hours daily, so if anything goes awry, please let us know, we can within reason redirect noise or smokers. Happy your visit was enjoyable and hope to see you again! PS: 5 out of 5 rating, THANK YOU.Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Mike, Glen Ellyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice staff
Stayed 2 nights in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Mike, for the great 5 out of 5-star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

melissa, san diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a 10 minute walk from the hospital, UCSF. Lots of restaurants, a Whole Foods, a Walgreens. A huge beautiful park across the street. The staff was very helpful in relocating my room. The first room was very noisy due to construction. I was there to recover from surgery and they were very compassionate.
Stayed 5 nights in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Melissa for the perfect 5 out of 5 feedback Appreciate the feedback and update of your recent visit. Sorry to hear of noise issues of a local construction project but our hotel team is on-site 24 hours, and we were happy to assist. If any future need arises for a visit, please call us anytime. Hope your visit to the area was enjoyable too! Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Diane

Traveled with partner
Love every thing about this hotel except the lack of parking and we did have fo pay for parking. We were given what I believe the best room with the best view!
Stayed 1 night in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Diane for the feedback on parking, our hotel built in 1880's was accessed by horse & buggy (or) streetcar only. But at least in modern era, a parking lot is nearby around 30 per day. Happy you enjoyed the view and room too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Stanyan Park Hotel are wonderful - personable, professional and they go out of their way to provide the best experience for me.
Stayed 1 night in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Christine, for the great 5 out of 5-star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stanyan Park Hotel staff are personable, professional and happy to assist me. Their assistance and service exceed my expectations. And the gorgeous Victorian Hotel is right across the street from the stunning Golden Gate Park!
Stayed 2 nights in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Christine, for the exceptional comments. Happy you found our hotel team and hotel services made your visit to San Francisco enjoyable! Appreciate the great 5 out of 5-star review too. Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Carl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is antique but elegant. Very clean and friendly
Stayed 1 night in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Carl, for the great 5 out of 5-star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really comfortable and safe small classic hotel with a very nice, helpful staff (especially Michelle!). It's good to have the breakfast options and afternoon snack options, too. The location is awesome for walking along the park, Whole Foods is a block away and even the fellow guests were friendly.
Stayed 2 nights in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 18, 2024
Thank you Kelly for the great review. Hope your visit to San Francisco was just as enjoyable too! If ever back in the area, please check out our hotel HOT rate deals for best rates.Happy Travels! Bill Engelhardt - General Manager

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing museum like experience. Lovely staff!
Stayed 1 night in Mar 2024
Response from Bill Engelhardt - General Manager on Mar 18, 2024
Thank you Melissa for the great review. Hope your visit to San Francisco was just as enjoyable too! If ever back in the area, please check out our hotel HOT rate programs for best deals. Hope to host your visit again. Sincerely, Bill Engelhardt - General Manager

6/10 Okay

joshua

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Mar 18, 2024
Thank you Joshua for the rating. Hope your visit to San Francisco was enjoyable too! Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Sande

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and great location. Staff friendly and helpful
Stayed 2 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 27, 2024
Thank you Sande for the great 5 out of 5 star review. Hope your visit to San Francisco was just as enjoyable too! Hope to host your visit again too. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff was awesome, hotel/room were clean. Good quality hotel. The only bad thing was that the room was a little too warm (February). We kept the window open which help.
Stayed 1 night in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thanks Audry for the feedback, Our hotel has baseboard heaters that can be turned off. So sorry it was warm upon arrival. Glad you enjoyed the hotel and service was to your expectations. Hope to see you again! Happy Travels, Bill - General Manager

10/10 Excellent

Jordan, Pownal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy the charm and parkside location of this hotel.
Stayed 3 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thank you Jordan for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Hope to host your visit again too. Sincerely, Bill Engelhardt - General Manager

6/10 Okay

Shaowen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at a family suite; the rooms were clean and spacious. Breakfast was decent. However, our suite faced Waller Street, not the park, and there was a big construction site on Waller Street. I was disappointed; I booked Stanyan Park because it was right across the street from Golden Gate Park, but I could see was the construction site. The building is old, so we could hear steps upstairs and the talking next door. The toilet could not fill the water tank by itself, so we had to prepare a bucket of water to fill the tank.
Stayed 2 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thanks Shaowen for the feedback. Our hotel is dated over 120 years in service as a turn of the 1900's but rooms are clean and secure. Yes unfortunately, a new apartment complex is being built a block over from the hotel but the main frame is completed. Our hotel team is on site 24 hours so sorry if you had water tank issues as we could have easily fixed it. Hope you visit to SF was a success. Safe Travels, Bill Engelhardt - General Manager

8/10 Good

nicolo alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Room is tiny, also smelled like pea. The location is very convenient which was my favorite part, it's right by the Golden State Park and Haight Street. Lots of food and park locations nearby. Staff is very accommodating.
Stayed 2 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thank you for the posted rating. Hope your visit to San Francisco enjoyable! Our hotel is an older Victorian era building pre 1900's. Room size is limited to up to 250 square feet Our staff did review your room and any odor may have been from street side, but reguardless a deep clean was done last week. Safe Travels, Bill Engelhardt - General Manager

10/10 Excellent

Kaede

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was such a charm, much better than I expected it to be!! The inside deco is very nice, old timey with historic photos all across the halls which was very interesting to look at. The bed was amazing, and the room was very quaint and small, but comfortable. We could not figure out how to work the heater so the room was very hot all day/night, but we understand that it is an older establishment and it was our fault for not being able to work it haha!! The staff was amazing and so so helpful, there was much care and thought behind their responses over the phone and at the desk. Also, the location is ideal considering it is right next to Haight!! Made for a great Valentines Day vacation with my fiancée and will definitely come back :)
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thank you Kaede for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! So sorry for the heater baseboard style, Clockwise on / Counter Clock off. Please contact any hotel reception staff and we'd be happy to help. Hope to host your visit again too. Check out our HOT rates on our website too.Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's directly across from Golden Gate Park. So nicely decorated. Vintage building redone beautifully. Wine and cheese at 5:00 pm. Breakfast is advertised as continental but is very filling and plenty extensive.
Stayed 1 night in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thank you Mary for the great 5 star review. Glad you enjoyed the expanded breakfast (continental self serve) but it effecient to meet most appetites. Yes, the hotel offers hard boiled eggs not cooked eggs but most items are 'grab and go' to take to room, or on the road, or eat in the cafe too. Hope your visit to San Francisco was just as enjoyable! Please contact us anytime or visit us online for our best HOT rate hotel program on our website when you want to come back. Happy Travels!Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Stanyan for th most comfortable stay while my so was in UCSF for two weeks. I felt at home.
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thank you Christina for the great 5 star review. Best wishes to you and your family. Please contact us anytime or visit us online for our best HOT rate hotel program on our website if you need to return. Happy we could make your visit comfortable. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Kristine, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 25, 2024
Thank you Kristine for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Hope to host your visit again too. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Marcia, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 9, 2024
Tank you Don for the great 5 star review. Hope your visit to San Francisco was just as enjoyable! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Narida, Vernon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and like a step back in time... reminiscing of the past. Loved it
Stayed 1 night in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 9, 2024
Thank you, Narida, for the great 5-star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

6/10 Okay

Marc

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is in a good location across from the Golden Gate Park. Unfortunately, it is also on a busy street and the room was very noisy from traffic outside. The internet was also poor, although when I complained about it, they said it was the weather.
Stayed 1 night in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 9, 2024
Hi Marc: Our Apologies of the lack of internet services. Our hotel has two higher broadband commercial connections to supply guests and services but with bad weather it was very inconvenient and intermittent. Our hotel has pushed for a more consistent fiber connection and hope to see that become a source in the next few weeks. Hence only power outages thereafter will prevent internet connection to go out. Our hotel approaching 135 years has its challenges, but noise typically is not an issue, typically a quieter neighborhood area. So, I am very sorry if traffic was frustrating during your visit. However, contact us anytime if you return as happy to insure not only a better internet experience but maybe a hotel away from street side will give you the rest and reinsurance needed to make you visit a better situation. Otherwise happy to assist with restitution if severe matters were the case too! Hope for now all went well for you visit in San Francisco!Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Patricia, for the great 5 out of 5-star review. Hope your visit to San Francisco was just as enjoyable too! Hope to host your visit again or tell you patrons to visit us anytime! Sincerely, Bill Engelhardt - General Manager

8/10 Good

Liyen

Stayed 2 nights in Jan 2024
Response from Bill Engelhardt - General Manager on Feb 5, 2024
Thank you for the posted rating. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and polite, nice to have a hotel located next to the park and in a residential neighborhood.
Stayed 1 night in Feb 2024
Response from Bill Engelhardt - General Manager on Feb 2, 2024
Thank you Patty for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Hope to host your visit again too. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bill Engelhardt - General Manager on Feb 2, 2024
Thank you Luis for the posted rating. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Russell

Stayed 1 night in Jan 2024
Response from Bill Engelhardt - General Manager on Mar 28, 2024
Thank you, Russell, for the 4 out of 5-star review. Hope your visit to San Francisco was just as enjoyable too! Hope to host your visit again or tell you patrons to visit us anytime! Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Marcia, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful old hotel with wonderful photographs throughout. Breakfast options were good. Our room was very pleasant and comfortable. Staff members were very available and helpful.
Stayed 2 nights in Jan 2024
Response from Bill Engelhardt - General Manager on Feb 2, 2024
Thank you Robert for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Marjorie A

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, small, friendly hospitable staff. Classy, historic, hotel
Stayed 1 night in Jan 2024
Response from Bill Engelhardt - General Manager on Feb 2, 2024
Thank you for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Thank you Bonnie for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. I got the family suite so my friends and I had a living room to hang out. Free wine at checkin, and little goody bags were in my room. It had all the amenities for a comfortable stay and then some. Would definitely stay here again!
Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Thank you Ashley for the great 10 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Derek

Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Thank you Derek for the great 4 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Darla, El Dorado Hills

Stayed 1 night in Jan 2024
Response from Bill Engelhardt - General Manager on Feb 2, 2024
Thank you for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Rosemarie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was historic, with beautiful woodwork. It is very quiet and is directly across the street from to GoldenGate Park. I would have liked a coffee maker available in the room.
Stayed 3 nights in Dec 2023
Response from GM on Jan 10, 2024
Thank you Rosemarie for the great 4 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

6/10 Okay

Manuel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean rooms, room was very small but not bad, breakfast was basic but was fair. Whole Foods was very close to the hotel. No parking we had to park about a block away. There was something that really bothered me & I felt like I needed to bring up, i know SF houses/hotels are so small but I do wanna say I wish people can be more considerate that children are around, 9pm and my kids began to here loud women moaning noise, in embarrassment of how I felt of not being about to cover their ears or explain, I didn’t know what to do I just felt so mad to have to experience that on our first day staying in the hotel. Beside that bad uncomfortable night, everything was good!
Stayed 1 night in Jan 2024
Response from Bill Engelhardt - General Manager on Feb 2, 2024
Thank you Manuel for the feedback. If noise issues arise in the future please contact our reception desk for assistance too. I do hope your visit to San Francisco was enjoyable. Safe Travels. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderfully preserved Victorian Hotel near shopping/eating on Haight and then exploring Golden Gate Park. Staff was very helpful.
Stayed 2 nights in Jan 2024
Response from GM on Jan 10, 2024
Thank you Jennifer for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Anastassiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff is super sweet and welcoming. The property is very charming and is right next to the park.
Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you Anastassiya for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Janice, Ukiah

Traveled with family
Liked: Cleanliness, amenities
Lovely and comfortable place to stay in SF. Different rooms and options to fit your party. Lots of restaurants and shopping to walk to - easy parking across the street. Neighborhood feel pretty safe (considering it's SF). We will definitely stay here again!
Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you Janice for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Xai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you Xai for the great 10 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Jan 10, 2024
Thank you Leticia for the great 10 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stanyan Park Hotel was a nice place to stay on our family trip to San Francisco. The room was very spacious and had all the amenities we needed. It was a great place for a family get away near the park.
Stayed 2 nights in Dec 2023
Response from GM on Jan 10, 2024
Thank you Joseph for the great 10 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Rosa, Santa Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to explore all Golden Gate Park has to offer. Lots of restaurants, markets, and cute shops down Haight. Easy to access from Muni. If you’re staying in the winter, ask for a heater at the front desk.
Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you Rosa for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proven Superior Staff
There was a small hiccup where the sofa sleeper was not in the suite as advertised, but the staff took care of it immediately. In fact, he was upstairs with a rolling bed BEFORE the elevator finished taking me up. The surrounding views were construction, unfortunately. These were my only gripes.
Stayed 2 nights in Dec 2023
Response from GM on Jan 10, 2024
Thank you Aaron for the great 10 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a small and charming hotel. Location was great as I was heading over to UCSF for surgery. Unfortunately, breakfast was not available at a regular time.
Stayed 4 nights in Dec 2023
Response from GM on Jan 23, 2024
Thank you Bonnie for the great 8 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

Cristina

Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you Cristina for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely book again.
A very nice hotel. The only drawback was the continental breakfast. The had patty and link sausage, but only hard boiled eggs. Everything else contained sugar or wheat. Second day went a few blocks to get some scrambled eggs.. Otherwise, staff was pleasant, room was very nice and the location was good for my purposes.
Stayed 3 nights in Dec 2023
Response from Bill Engelhardt - General Manager on Jan 29, 2024
Hi Bruce: Thank you for your review last month. Our hotel does offer an expanded continental breakfast. Yet most items are baked goods, cereals, oatmeal, bagels, with the mentioned light meats and hard boiled egges. However, I do hope you also enjoyed your visit to San Francisco!Sincerely,Bill EngelhardtGeneral Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you for the great 10 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

William, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean facility, updated features, nice shower, comfortable bed, spacious room, happy hour, Golden Gate Park across the street, bus stop in front, N Judah light rail 3 blocks away, Parking across the street... Disappointed I didn't book an extra day or two.
Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you Willian for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from GM on Jan 10, 2024
Thank you John for the great 5 star review. Hope your visit to San Francisco was just as enjoyable too! Please contact us anytime or visit us online for our best HOT rate hotel program on our website. Sincerely, Bill Engelhardt - General Manager