Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by Krunal Sheth from Sammamish, WA

Just Okay.

Posted May 12, 2014 on Hotels.com
We stayed in this hotel for 3 nights. The overall experience was mixed. The free and ample parking was definitely plus, everything else was just okay. We booked 2 bedroom with a queen beds suite, technically the second bedroom isn't a bedroom, as there isn't a door between living area and the bedroom, it’s just all connected. Also, we called up couple times in advance to have cribs setup in the room, it wasn't setup on the day we arrived – even though I could see it was logged in their system. When I checked in, I talked to the front desk guy to have it setup the next night as it was late. But it was not setup the next night either. I had to walk down and request the cribs again. While the guy came and set them up, there wasn't any apology. I wasn't looking for anything formal, but words like "Sorry, I apologize for the trouble, let me take care of it right away" goes long way in terms of customer service. Also, the hotel doesn't have room cleaning every day. It is once a week and not over the weekends. For other days, it’s just cleaning up trash, and making up bed. Even then for one of the day, they didn't even make the bed, facial tissues ran out and they didn't bother to refill it. Also, we noticed trash lying in bags second floor area for one full day. Breakfast is very mediocre, not too many options. Overall, I would rate 2.5/5. we have stayed with Homewood suites many times in different cities and based on that experience, I would recommend it over staybridge.
5 out of 5
Recommended
for Families
by A verified traveler

Clean,

Posted Apr 26, 2014 on Hotels.com
Very satisfied with the cleanliness and service at this outlet. Complimentary daily buffet breakfast, complimentary dinner on tues to thurs, complimentary laundry and 24 hr gym and coffee/tea facilities. Opposite to Target and other stores.
5 out of 5
Recommended
by James from Redding

Great family place to stay

Posted Apr 18, 2014 on Hotels.com
Easily accessible, very family friendly, clean, comfortable and nice breakfast buffet
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

The comfort of home away from home

Posted Apr 15, 2014 on Hotels.com
A very nice home away from home. Couldn't ask for a better place.
5 out of 5
Recommended
by Kelly from Ohio

Awesome!!!

Posted Apr 8, 2014 on Hotels.com
Stayed with my mom, husband and our two small children for a race in San Francisco. There was a shopping mall and grocery store as well as various restaurants within close walking distance. I could not have been more pleased with the cleanliness and convenience of the room (2 bed suite) for the price. We paid 235 after taxes and the ro was very up to date, incredibly comfortable and had almost a full kitchen!!! Could not have been better!!!
5 out of 5
Recommended
by April

This traveler left a rating score only Posted Feb 19, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

Great place... Must stay there!

Posted Jan 31, 2014 on Hotels.com
We were expecting a nice place to stay but not this good of a hotel!! In addition, It was conveniently located near the SFO airport. Will recommend it to everybody and will stay there again!
3 out of 5
Recommended
for Business Travelers
by EL from Msia

nice and convenient

Posted Jan 19, 2014 on Hotels.com
Nice place with many stores surrounding. Easy to get around North or South SF. 10 mins away from airport.
5 out of 5
Recommended
for Families
by Melissa from Mexico

This traveler left a rating score only Posted Jan 8, 2014 on Hotels.com