Ratings based on 148 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Vancouver, BC
Excellent hotel just outside San FranPosted Aug 27, 2014
Pros: Their commitment to keeping it comfortable and quiet, I was informed by staff that they had a "no party" policy, strictly enforced.
Cons: The gym looked tired...
Location: We ventured into the city, and went to fishermans warf, 30 minute drive.
Courteous and friendly staff, speedy check in, and wonderful room, comfortable beds, clean and relaxing. The only issue was the 6.0 earthquake in the middle of the night :)
for Familiesby A verified traveler from Milwaukee
Trip to San FranPosted Aug 23, 2014
Pros: Pool, hot tub, value, free breakfast, proximity to freeway
Cons: Nothing of note
Location: Near airport. We decided to not get a hotel in the city, opting instead for a rental car. Worked out quite well.
Pleasant staff. Large clean rooms. Family of five fit comfortably. Close to freeway and grocery store. Was a great 'home base' for our forays into the city. Included breakfast and occasional meals in the kitchenette tampered the high price of eating out in San Francisco.
for Everyoneby A verified traveler from Boston
All the comforts of home.Posted Aug 6, 2014
Clean, cozy and comfortable, plus a welcoming staff and awesome breakfast. Even complimentary laundry room! We loved it here. Only thing to be aware of: the jets flying right over. Very close to airport, after all. This is a benefit, as well, of course. Got to the airport quickly on the airport shuttle. If you need a ride to/from the airport, just let them know. The shuttle is not on a schedule.
for Everyoneby A verified traveler from Phoenix, AZ
Great hotel and location!Posted Aug 6, 2014
Pros: Clean, convenient, large suite.
Cons: Although it is a nonsmoking hotel, our room smelled like people had smoked in it.
Location: Airport, shopping, cinema
We only stayed one night. The room was excellent, right near airport which was a little noisy but convenient. Hotel had an excellent setup for a large family. Very clean.
for Everyoneby A verified traveler from Canada
Comfortable for 6Posted Jul 24, 2014
Pros: Cleanliness and friendly staff.
Cons: Free earplugs?
Location: It is near a mall and close to the airport.
The entire group was thrilled with the location close to the airport and mall. The room was clean and comfortable for all of us. The breakfasts and fun taco night were enjoyed by everyone. We were warned ahead about the proximitiy to the airport and flight noise, so we came prepared with earplugs. (You do need them). All in all, we enjoyed our stay and would definitely stay there again.
for Familiesby A verified traveler
Impressive Staff!Posted Jul 22, 2014
Pros: The staff worked hard and were friendly.
Cons: Bottom bedding on sofa bed.
Location: The location was great for us for visiting friends and relatives and for sightseeing on the SF waterfront.
We enjoyed our stay very much! We found the staff very accommodating. The complimentary breakfast was good and the staff worked hard to keep things supplied, the tables clean and the serving areas clean. We had one of the comp dinners (burgers) and enjoyed them very much. The burgers were grilled outdoors on one of their barbecues. We had an issue with a slow drain in one of the bathrooms. We mentioned it to the front desk and it was taken care of when we returned later that same day. There were other requests made of the staff and they were accomadated. Other than sofa bed bedding that continually shifted and bunched up (minor) we thoroughly enjoyed our stay!
by A verified traveler from bethlehem, pa
Visit to San FranciscoPosted Jul 21, 2014
Pros: Free laundry, convenience to highway, in-room kitchen
Cons: Breakfast choices and quality
Location: The hotel is directly in line w SFO flights and it is loud all day/night. There are chain restaurants and shopping close by. 30 minute ride into SF.
We chose the staybridge for our family of six hoping a suite would avoid the need to book two rooms. Unfortunately, the staybridge was extremely tight for my husband and me, three teens and a 10 year old. There is no room for a rollaway and the small beds don't offer much room to share....6 is just too many for their rooms. Also, the hotel is directly in the flight path - landing or taking off from SFO - and the jet noise is crazy loud. It is close the highway for easy access to the city and there are plenty of national chain restaurants around the corner to choose from... but why would you?? You're in SF - head to the city and experience the food found at the neighborhood restaurants!, the breakfast revive was spotty. There was only one woman working bf each morning and it was a lot for her to keep up with. The hot water for tea for roomt temperature and requests to make to hotter went unanswered. Do not even think about arriving for breakfast close to the 9:30 AM cutoff - everything will be removed and items will not be re-filled.
for Everyoneby A verified traveler
Nice hotel close to the airportPosted Jul 8, 2014
Pros: As above
Friendly staff. Great value close to the airport with free wifi, parking and breakfast
for Everyoneby A verified traveler
excellent stay..recommendedPosted Jun 26, 2014
Pros: everything..fro staffing to cleanliness excellent..will stay again on this hotel ..
perfect....manager on duty was helpful and very nice...she had good customer service..breakfast excellent..
for Business Travelersby Ismael from Chatsworth, Ca
Posted Jun 16, 2014 on Hotels.com
I was pleased with the level of service received at the front desk and other staff. This is a great place for a family with kids.