Ratings based on 1,089 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Near everything!

Posted Jun 25, 2015
Pros: The mini kitchen and the fact that it is close to union square.
Cons: The sheets for newer ones.
Close to all the public transportation. Great departure point to all the sights. Shower is hard to get the right temperature and the sheets are not as silky as you would expect in a hotel. We were in the corner unit 802. Great view on powell and main, but somewhat noisy at night. Not recommended for light sleepers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Milano

Buon Hotel

Posted Jun 21, 2015
Pros: Posizione
Cons: Camera non molto,spaziosa e divano letto per il terzo e quarto ospite che anche sì di buona fattura, è sempre un divano letto.
Location: Posizione come già detto molto centrale, fuori dal' hotel si trovano centinaia di locali di tutti i generi dal fast-food al ristorante di lusso.
L hotel si trova due passi da Union Square. Molto comodo anche per una passeggiata serale senza prender mezzi pubblici e taxi. All'ultimo piano dell'hotel si trova un salottino con possibilità di sorseggiare bevande calde. Peccato non sia inclusa la colazione, che si può fare senza problemi nei bar/locali della zona ma ad un prezzo non proprio basso.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent accommodations for our family vacation.

Posted Jun 20, 2015
Great staff, great location, great hotel amenities, great price and a great family vacation. The Donatello is owned by Wyndham Hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Excellent hotel but its across the road from a night club and was woken up every night by loud drunk people. On a road safety vehicles used so also woken by fire engines and police cars. Love having a place in the hotel where we could gather with friends and have a cuppa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Everything was great except wifi and no pool

Posted Jun 14, 2015
The staff was excellent and very accommodating Had a great stay. It is close to a lot of things one might want to do in SF. Would definitely stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Pleasant hotel in heart of city

Posted Jun 14, 2015
Pros: All the above
Location: Caught the cable cars, and the trolley cars, walked to union Square, Market Street. Had breakfasts at the Cosy Cable Car Cafe, which were delicious
This hotel was recommended to us by Californians. We weren't disappointed.location, style, room size, cleanliness and comfort were all very acceptable. Having the Club lounge for free hot drinks was a bonus. We also enjoyed several pleasant and delicious dinners at the In house Italian restaurant, Zingari. Would certainly stay again if in SF.
3 out of 5
by A verified traveler from Seattle

The hotel is in a good location.

Posted Jun 11, 2015
Cons: Let your Expedia customers know it's a time share opportunity.
We stayed there for three nights. The draw backs of the hotel were very poor internet service, maid/cleaning only average. ( They omitted refilling our coffee supplies and then attempted to charge us for it.) But the biggest put off was after you checked in the clerk had you meet with the sales attendant for an opportunity to purchase into the condo time share.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires, Argentina

Nice hotel, very near Union Square.

Posted Jun 1, 2015
Very well located, one block from Union Square and very comfortable rooms. Service was always ready to assist you. I deffinetly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Great location, spacious rooms

Posted May 24, 2015
Pros: Location, friendly staff, large spacious rooms
Cons: Decor could be updated. Bath towels too new, did not absorb very well.
Location: 10-15 min walk to Ferry Building. Union Sq just a couple of blocks away, great shopping. Have crab bisque in Nordstrom Cafe Bistro.
My two sisters and I recently stayed at the Donatello, first time visit to SF. Excellent location and really spacious rooms with a separate wardrobe area and a small kitchenette. I would've liked more light in the room. Bathroom was adequate and clean. Nice touches like the bowl of apples at reception and wine & cheese on Fridays. Concierge staff in the Club Lounge were extremely helpful and friendly to deal with. In fact ALL the staff were friendly. I found the city street noise at night hard to get use to but that would be expected for inner city living. We all had a great holiday and are looking forward to returning asap.
4 out of 5
Recommended
for Everyone
by A verified traveler from 横浜

ユニオンスクエアに近い便利なホテル

Posted May 16, 2015
Pros: 立地が良いうえに コーヒーなどのサービスのあるクラブでは 探していたレストランの予約までしてくれました。
Cons: 水圧のせいかシャワーの出方が今一つでした。
Location: ユニオンスクエア
キングサイズベッドの部屋に5泊しました。電子レンジ 冷蔵庫 バスタブ ソファスペース ありのゆったりとした部屋でした。14階のクラブでは常にコーヒー お茶があり大変便利でした。 ホテル内のイタリアンレストランもなかなか良かったです。