Ratings based on 704 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel but single pane windowsPosted Aug 23, 2014
Great but club across the street loud. Stayed on 8th floor facing away from club and still noisy. Otherwise excellent
for Everyoneby Raema from Manly, Sydney, Australia
Excellent, except it was noisy.Posted Jul 1, 2014
Pros: See above
Cons: As it's on a noisy corner (Mason/Post) it was difficult to get to sleep. I believe the hotel should look at installing double glazing on the windows.
Location: Near Union Square, close to the Stockton cable car and Westfield shopping centre and shops on Market.
The Donatello is in an excellent location close to Union Square and my room was large with excellent facilities.
for Everyoneby A verified traveler from Minneapolis
Great San Francisco locationPosted Jun 9, 2014
We really enjoyed our time in San Francisco. We stayed at The Donatello for five nights and it was perfect for our family. We were pleasantly surprised by the size of the room. Everything in the room feels updated. Our room was towards the front of the building - some street noise but it didn't bother us much. We were also right next to the elevator which we didn't hear - we occasionally would hear people in the hall. It's in a great location - easy walking distance to most sites or other transportation just outside the door! We would definitely stay here again.
for Everyoneby quartermast from Philadelphia
The best hotel in San Francisco downtownPosted Jun 4, 2014
Location: Union square and a lot of shopping stores and malls.
This hotel was so comfort and also clean condition was very good. This hotel is located in main downtown, so it was very easy to reach to many shops and restaurants. Union square is one of the best place in SF.
for Everyoneby lisa from gainesville, fl
Nice area, lots of shopping and resturants.Posted May 31, 2014
Easy check in and out, valet service was wonderful. Room on 9th floor but club accross the street was loud from 12 to 2am. Fridge and microwave was a nice convenience. Hot tub nice after walking all day, would stay again.
for Everyoneby A verified traveler
Great location, very large room.Posted May 28, 2014
Pros: The large size of the room, pleasant staff, location.
Cons: The only thing to be improved would be an update to the bathroom, a little worn and dated. The rest of the room had already been re-done.
Girls getaway. Great location near Union Square. Close to shopping and restaurants. The staff in the lobby were exceptional. Very helpful for restaurant recommendations, directions, and generally seemed happy to be there.
for Business Travelersby A verified traveler
Posted May 26, 2014 on Hotels.com
by Adam from midwest
Don't sell me timesharesPosted May 22, 2014
I didn't realize when booking I was walking into a sales pitch to look at time shares for a free breakfast. Barf. I was on a family trip to decompress and the last thing I want as a salesmen on vacation is to be topically complimented by someone who then turns that into a pitch. More importantly I won't return because obviously this is lucrative for them as suckers prolly write checks daily to simply stop the pitches from coming. No thanks ever again.
for Couplesby A verified traveler
Posted May 21, 2014 on Hotels.com
Recommendedby m from nc
great locationPosted May 18, 2014 on Hotels.com