Ratings based on 2,908 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midwest

Luxury in San Francisco

Posted Aug 20, 2014
Pros: History, cleanliness and high quality of furnishings and bedding. Loved the old photos!!
Cons: Can't think of anything.
Location: Easy walk DOWN THE HILL to Union Square. This hotel is high on a hilltop, not for everyone.
If you love history and historic buildings you will appreciate the pedigree of the Fairmont San Francisco. This is a completely up-to-date modern hotel with all the amenities and luxurious details you could dream of. A city view is worth the indulgence, even if it is cloudy.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Upmarket area

Posted Aug 20, 2014
Really nice hotel but if you want to be in the heart stay around union square. This is nice but a good up hill walk to get to town and back. Or you could catch the trolley bus
4 out of 5
Recommended
for Everyone
by A verified traveler from W.i

Good hotel

Posted Aug 18, 2014
Good staff, great customer service. Room clean and comfortable. Would recommend although you need to be fit to walk up Nob Hill.
5 out of 5
Recommended
for Everyone
by A verified traveler from glassford, scotland

Great hotel in a great location

Posted Aug 17, 2014
Pros: Location, facilities, staff and service.
Location: Ideal location with a great roof garden
This must rate as one of our all time best hotel experiences. A great location in a great city, superb service and a very relaxing bar and restaurant. The Tonga Room is well worth a visit just to see it. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

A high quality classic hotel oozing with class

Posted Aug 17, 2014
We arrived in san francisco mid way through our calafornia road trip. Leavimg the sunhine and outdoors of yoesemite behind, the fairmont was a becon of utter luxury. The newly decorated bedroom was very tasteful and comfortable and spaceous. We had a double queen room for a familyof 4 and it was ample size. Very clean bathroom, theost luxurious bedding and stunning bar, lobby area. Location wise, there was a trolley stop to the piers and fishermans wharf right outside the hotel and it was easy to walk to union square for shopping and china town. The only dowm side was the price of breakfast (Apprpx 40 $ each) We enjoyed coffee and pastries at the downstaors coffee shoptuch more!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from lllinois

A GRAND OLD HOTEL

Posted Aug 16, 2014
Pros: Location, room size
Cons: nothning
Location: close to cable car lines
This is the nicest hotel that I have stayed at in many years. The room was huge and well appointed. terrific coffee shop on site
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales, UK

Top Class Hotel

Posted Aug 11, 2014
Pros: Everything - but especially Tonga Bar!
Cons: Check in was rather slow but it was Friday evening.
Location: Great location over looking San Fran everything close by
From the minute we arrived everything was top class. Great Service. Room upgrade without request - room was top class and the view amazing. Great history to the hotel - my 15year old daughter and I were intrigued by previous guests and loved the Tony Bennett connection - his first performance of San Fran hit was sang here. Front desk clerk (again without asking) recommended cocktails at Tonga Bar as happy hour on Friday and apparently best Mai Tai in San Fran and she was right! We had dinner there later in the evening food was great as were the rest of the cocktails. Live entertainment and dancing great way to finish off our holiday. Have to give a particular mention to Bash who looked after us in Tonga - top top man. I can't wait to return. Great rate from Expedia too.
1 out of 5
by A verified traveler from Erie

clueless and expensive

Posted Aug 10, 2014
Pros: nothing
Cons: everything
Location: forget the cable cars, they are impossible to get on
The hotel security, the same guy as a matter of fact, questioned me about if I was a guest or not, told me on one occasion, at 4:30 am that I had to go! I think it was because I was from the east coast and woke up early because I was still on EST! They started to serve free coffee at 4:15 am! I was there to get coffee, yet I was interrogated two consecutive mornings about my right to be there despite the fact that I was paying hundreds of dollars per night for the room! Two mornings in a row? Really? Plus, 10 dollars for a bowel of rice crispies! I will not stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

huge rooms lovely hotel

Posted Aug 9, 2014
The only downside is that you can hear your neighbors next door, but other than that the rooms are extremely spacious, clean, and fully equipped with everything u need.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york, NY

Good location but not very cosmopolitan

Posted Aug 9, 2014
Good location but lacking certain basic amenities like a laundry bag, docking station, digital clock in the room, etc. looked like it was better than other hotels around but still seemed lacking.