Ratings based on 3,544 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorks, UK

Very helpful friendly staff. Great location.

Posted Jul 28, 2015
Very helpful friendly staff. Location great next to Union Square and cable car terminus. Rooms small but with everything you need. Good daily clean even with limited floor space due to our things!
5 out of 5
Recommended
for Everyone
by A verified traveler from from Indiana

Nice hotel with wonderful staff

Posted Jul 23, 2015
It was like a wonderful dream which words can't describe.
2 out of 5
by A verified traveler from New York, NY

tiny rooms, noisy, but good location

Posted Jul 23, 2015
Pros: location. super convenient, right off market, around the corner from Powell metro station. the coffee was very good.
Cons: noise, internet, shower, smell.
best thing about this hotel: location. after that, the hallways smell funky (its this weird plasticy smell ive noticed strangely in almost every hotel ive stayed in in SF!), the rooms are tiny, the bathroom was so small it was hard to move around, the shower spigot was so challenging to adjust i suspected it was broken, the internet was pathetically slow, there is only ONE elevator for the whole hotel and there is some business behind it that empties its dumpsters at all hours of the night.
3 out of 5
by A verified traveler

Hotel in central location

Posted Jul 18, 2015
We didn't expect the shared facilities; and as with shared facilities - it was sometime not that clean
1 out of 5
by A verified traveler

Posted Jul 15, 2015
Needed a last minute hotel, so decided to book this one... Big mistake. Small room, no air conditioning. Awkward sink outside the bathroom.. Had to keep the window open all night and hear the sounds of DT SF at 2 AM. Only good thing offered was wifi and cable TV. Ridiculous 47 dollar fee for valet parking... Rooms were definitely not "deluxe." 2/10 would not recommend for families.
4 out of 5
Recommended
for Everyone
by A verified traveler from cle, oh

Shared bathrooms were a surprise!

Posted Jul 14, 2015
One men and women bathroom on each floor, didn't seem to be a problem though it was one stall with the toilet no sink that freaked me out! You had to go back to your room and wash her hands then, the shower/tub was in a separate room if you needed them. No problem, just a surprise!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Hotel location was wonderful.

Posted Jul 14, 2015
Pros: Very quaint and so close to upscale shopping.
Cons: A little too noisey . They do provide ear plugs.
Location: Location couldn't be better. All public transportation a few steps away. Lots of place to dine, upscale stores, and also a Target down street.
Staff very courteous. Rooms are small but are okay for the time you are in them. Would stay again. Just a few steps away from cable cars and muni. Bart is also very close.
4 out of 5
Recommended
for Everyone
by A verified traveler from Prince Albert, SK

Great location downtown

Posted Jul 13, 2015
Pros: Good location, Friday night wine reception, clean rooms.
Location: Cable car turn around, shopping from $-$$$$, public transit access within 2 blocks, fast food & sit down restaurants.
Great location close to all public transit including the subway from the airport & the infamous cable cars. Safe for walking around at night. Clean common areas & friendly front desk staff & concierge. Very helpful with local information, bus routes, etc. Room is small but normal size for San Francisco. We had a "Queen" room with private bath (you need to specify this request when you book, not all the rooms have this!). They've done their best to keep the street noise down by having double pane windows but honestly, it can be pretty loud in the morning. Room was always clean & no issues getting extra towels, etc. Wifi was free & had good speed. Good value, I'd consider staying here again if in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, inexpensive hotel

Posted Jul 13, 2015
We stayed at the Mosser for five days in total. The rooms are small but they're very clean, and service was excellent. The bathroom and shower was also very clean. If you're looking for an economical way to stay downtown, snd you're ok with a small space and shared bathroom facilities, stay at the Mosser. It's well worth it.
3 out of 5
Recommended
for Everyone
by A verified traveler from Guadalajara, Jalisco

Excelente ubicación!!

Posted Jul 13, 2015
La ubicación es la mejor, pero el personal muy frío, las camas están incómodas y muy chicas, muy limpio eso sí. La primera noche no tuvimos televisión por cable por que tenían un problema, el café y té que sirven por la mañana muy limitado y solo dan unos Mini centros de donas que siempre son los mismos.