Ratings based on 2,021 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Rey
Nice hotel, good locationPosted Mar 11, 2014
The room was spcious, clean and the staff that welcomed us was very attentive. The bathroom was too small and had issues with hot water at times. The only complaint I have is regarding an employee(male Asian), the last day we were there, he was very sarcastic and had a condecending attitude(did not get his name). Over all we had a great time, everyone else who we spoke to had a great atttitude and were very helpful.
for Everyoneby Scott from Shingle Springs, CA
Nice, clean older motel with wonderful staff.Posted Mar 9, 2014
Pros: Staff and cleanliness.
Cons: Amenities in the room - mini fridge, microwave, coffee pot.
Location: Short 5 block walk to the Cable Car system as well as immediate access to bus system. Found some variety of meal options within walking distance also.
Staff was helpful and polite! No extras in the room though (no coffee pot, microwave, refrigerator). Breakfast is Continental (bagel, bread, muffin, coffee, etc - not a meal) Hotel is in an alright part of town with restaurants within walking distance. A short 5 block walk to the California line of the cable Car System. Be sure to get an extended stay pass that works for the duration of your stay (all day, 3 day, etc) that way you can get on and off as well as change lines and go wherever the Cable Cars go ( Lots of fun and easy to use). Parking at the hotel is expensive, but no more than daily parking anywhere else, as well as secure and using the Cable Car or bus system to get around is easy and inexpensive compared to finding and/or paying for additional parking. .
for Everyoneby A verified traveler
nice hotel for the pricePosted Mar 8, 2014
Very charming old but very well kept and very clean and quiet staff were freindly and ver helpful
for Everyoneby millie and joe from nyc
nice hotel transportation from hotel was excellentPosted Mar 7, 2014
Pros: laundry room, staff , breakfast and exersize room
Location: walking distance to union squar and shopping area .
great staff, good breakfast clean rooms, restaurants close by, i loved the whole experience. Despite what i heard about the homeless situation i felt safe when walking around the hotel.
for Everyoneby Eliot from Washington, DC
Great home away from home.Posted Mar 7, 2014
Pros: I like just about everyone and everything. The staff is pleasant and very helpful.
Cons: Little needs improving, except the two areas I write above which are subject to the consideration of upper management.
Location: Particularly if you are or become comfortable with MUNI the Opal is a great location for a long stay all around San Francisco.
I have only positive accolades concerning staff on all levels. I have stayed at the Opal over the years and love it. Yet, I am saddened by management's recent decision to remove boiled eggs from the breakfast menu, and hence a main source of protein. The only other material area to be improved would be having a refrigerator, particularly in the more expensive rooms. I would like to have cooled juices such as carrot, etc. not available for the three and half hour morning buffet. It would be a matter of convenience to be able to keep food/snacks/drinks in refrigerator rather than using the bathroom window sill hoping it remains cold enough. Obviously, in summer this does not work. There is no convenient organic health food store nearby, so I express this concern. I often travel to the Haight for such, and there is a Trader Joe's up Geary (on the 38 bus) and Masonic stop to the right. Yet again, it would be nice not to have to shop everyday for one's drink, other than tap water of course. There is ice available, but it is not sufficient to keep food or a large juice container cool for the next day. Given the above two, I would go with the return of boiled eggs. I have always traveled out into the city, and realize that the expense of refrigerators would probably exceed the expense of the boiled eggs. Just my opinion, and does not alter my fondness for the Opal at all.
for Everyoneby A verified traveler
Nice 1908 hotelPosted Mar 4, 2014
Pros: I was able to walk everywhere I needed to go, and I felt safe.
Location: Mel's Drive-In (diner) on one side and a movie theater on the other were nice ways to relax between meetings.
I felt like I was staying at my great-grandmother's house - but in the best way. The room was small but comfortable, the king size bed was big and comfortable, and the furnishings were much more beautiful than the typical 'modern' hotels' offerings.
by Christine from Santa Barbara, CA
Practically a motel in a less than fantastic areaPosted Feb 25, 2014
Be careful about what room you get. I suspect there are nicer rooms in the main building but we were outside in a "motel" area surrounding a parking lot. The room was nothing spectacular - old and worn carpet and bathroom needed updating. The lobby was nice and the breakfast was a nice bonus. It is next door to a Mel's drive-in which is convenient but other than that it is a distance to everything else in the city and sort of a less than glamorous area. The price may be a great deal if you can get an actual hotel room but after paying for parking and having a room overlooking the parking lot I think we could have gotten higher quality at a Best Western or Holiday Inn for the same price.
by GZ from San Lorenzo, CA
Thin wallsPosted Feb 24, 2014
Pros: Appearance & courteous service
Cons: Add noise canceling foam between the walls. Hell, add foam to the walls and call it functional decoration.
Location: The Tenderloin is close by and is a bit dangerous. Japantown is in walking distance.
The hotel was a cut above chain hotels in appearance. It was also a cut above in service. But the room was noisy. When you stay at a hotel, you can always hear your neighbors watching TV or talking in the hallway. This was noticeably louder at the Opal. Worse, I was next to the elevator, which dinged frequently. There are many other hotels nearby. If I'm in the area again, I'll give one of them a try.
for Couplesby Sal from Boston
Good spot on the cheapPosted Feb 23, 2014
Good spot, decent amenities. The location is tricky: close to Market and on Van Ness, but too far south of the busy part of Downtown to be great for walking and not close to a BART.
for Everyoneby A verified traveler from CT
Would stay there againPosted Feb 19, 2014
I had read reviews online. Our room was comfortable: good bed and free wi-fi. The complementary breakfast was a basic continental fare (no cereal or pancakes). Nothing over the top. Well staffed and a good occupancy, so we enjoyed our stay. We had a car and it did cost extra to park it. The hotel has two lots, both at the hotel. I had called and they had said parking was available and included, but the online reviews had told me differently, so it was not a real surprise that it cost extra. A car is a true luxury in S.F. We paid a lot for parking whenever we went out. If you can walk and take public transportation, you should. If you have an i-phone you can use the maps app to find your way around and you will be healthier for it. Bring your charger!