Ratings based on 2,163 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SYDNEY AUSTRALIA

LOCATION QUITE GOOD

Posted Jul 28, 2014
Pros: THE CLEANERS AND DINING STAFF WERE REALLY NICE
Cons: DINING AREA. ROOMS REALLY SMALL
Location: THE LOCATION IS QUITE GOOD. YOU CAN CATCH BUSES CLOSE BY AND WALK TO THE MAIN SHOPS
OUR STAY WAS FINE. ONE THING WHICH WAS NOT SATISFACTORY WAS THE DINI\NG ROOM, NEVER ENOUGH ROOM TO SIT AND HAVE BREAKFAST SO BUSY WE NEEDED TO ASK FOR THINGS TO BE REPLACED EG. SPOONS, MILK ETC .
3 out of 5
by A verified traveler

Dated, but not run down. Rooms need renovation.

Posted Jul 20, 2014
Pros: Staff
Cons: Needs renovation, badly.
Location: Not near a bart station at all. =(
The only protein with the free breakfast was hard boiled eggs. Would not stay here again, overpriced.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel, though out of main area

Posted Jul 15, 2014
Pros: Comfortable and spacious. Nice restaurant across the road.
Cons: Need to have specific info for guests on bus routes in to bay and other areas as they check in as a long way from main tourist areas, by bus was easy.
Location: Very cool restaurant opposite, Mels was not as good as I had anticipated. Nothing else in area.
Check the local transport as you will need to use, it I'd very easy and regular. To cliff house area and bay, also walk a few blocks and you come to cable car that will get you to china town. Hotel is very nice and a great restaurant/bar across the road. Didn't think much to Mels Diner. Room always clean, very spacious, had no problems and staff were very helpful.
3 out of 5
by A verified traveler from NYC

It'll due

Posted Jul 14, 2014
Pros: Staff
Cons: Neighborhood
Location: Fairly central, near most attractions
Place is okay, Staff was very pleasant, nearby most attractions
4 out of 5
Recommended
for Everyone
by A verified traveler from 2 hrs. from hotel

room 328 is back to back with elevator.

Posted Jul 14, 2014
Pros: the working staff,courtesy with exception of reception that assigned us the noicest room in the hotel.
Cons: grease the cables of the elevator or whatever creates the all night long noice of people coming and going and early morning staff and customers.
Location: good.
room 328 with elevator noice was unplasent and haed to have a good night sleep. do not recomend rooms next to elevators
2 out of 5
by A verified traveler from mobile, al

Old hotel

Posted Jul 13, 2014
The hotel was old. Our floor and room smelled like mildew. The room was large and bathrooms were redone. Bed and linens were good. Parking was $42 a day so we parked in another parking lot. Continental breakfast was just ok.
1 out of 5
by A verified traveler

Posted Jul 12, 2014
Pros: nothing
Cons: everything
nothing like what it looked like on line , got there and thought nooo... there must b a mistake
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
only stayed one night, small room but totally acceptable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location to Polk st for bars

Posted Jul 5, 2014
Good location to Polk street for bars. We walked to fishermans wharf (about 30-40 min), passing by the crookedest street on the way! The tv was ancient, carpet iffy, bathroom super old, but all in all, for one night, it wasn't bad! It is right next to the street, but with the double windows, we had no trouble with street noise. Would recommend for a short stay, based on price & location. We paid $109 for the night.
4 out of 5
Recommended
for Everyone
by A verified traveler

SF Vacation.

Posted Jun 30, 2014
Good location. Room was to small for four people. Parking at the hotel was pricey.