Ratings based on 3,166 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Pros: location, comfortable bed, clean bathroom
Cons: out dated; musty damp odour in room
Location: good location for walking and transit options
overall it was an economical choice in San Francisco. good for the money compared to other hotels.
1 out of 5
by A verified traveler from seattle

No hot water

Posted Jul 1, 2015
The premises are clean and friendly staff but there's no hot water in the rooms. While showering I had to shut down the shower and wait to get hot water up to 5 times!! Unacceptable for the price of the room!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Older but clean and Victorian style hotel

Posted Jun 30, 2015
Pros: It was located in the center of a business area of San Francisco. The hotel though older is kept well and remains clean. The staff are helpful.
Cons: Update the hotel.
We were happy with our room with the queen bed. It was clean and spacious. The parking nearby is $26/a day which is cheaper than most parking lots in SF. It was also only 1 block away from The Opal Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Cercano civic center, Saint Mary catedral, japan v

Posted Jun 29, 2015
Pros: Lo bien comunicado y la atención del personal
Cons: La atención en la limpieza de cuartos, pues un día no lo hicieron, ni tendieron cama
Location: El uso de los transportes en la avenida Van Ness, California y Market
Buena atención del personal, desayunos aceptables; se pude decir que es un lugar aceptable, bien comunicado para el muelle, unión square, terminal San Fco, civic center, san Mary catedral, japan town.
3 out of 5
Recommended
for Everyone
by A verified traveler from az

Clean but needs updates

Posted Jun 25, 2015
First room we were put in was really like a flee bag hotel. We complained and were moved to a nicer room. Hotel is clean but needs some updates and expensive. But all of San Fran is so expensive
4 out of 5
Recommended
for Couples
by A verified traveler from APPLETON WI

Posted Jun 23, 2015
Pros: VERY CLEAN
Location: TOMMYZ ACROSS THE STREET- GOOD FOOFD- LOW PRICE
VERY GOOD HOTEL - GREAT BREAKFAST- QUIET AND CLEAN
3 out of 5
by A verified traveler from Lawrence, KS

Not the Best, Not the Worst

Posted Jun 18, 2015
Pros: Location, was able to walk to some nice places. Car rental was handy. People were courteous, and I liked the attached restaurant.
Cons: More seating for continental breakfast. I didn't like to have to pay to use the business computer after I'd already paid for a room. wifi was spotty.
Location: Pretty good proximity to a lot of eating and shopping. Very close to Chinatown.
We were a little disappointed with the room. We had a clogged sink for one thing, and the room seemed really old and out of date. We slept OK, but there was a lot of noise from the trash/recycle collection outside that woke me up earlier than I'd wanted. The continental breakfast area was terribly crowded.
3 out of 5
Recommended
for Everyone
by A verified traveler from Richland, WA

Close to Opera House

Posted Jun 15, 2015
Pros: Reasonably clean
Cons: Breakfast could be better
Location: On Van Ness close to bus line
Affordable hotel and close to Sushi restaurant and opera house. This is an older hotel, but reasonably priced, and serviced by reasonably priced shuttle to airport. WiFi was available and worked well. Never tried the TV that was in room. Entrance door was kept locked for security I assume.
3 out of 5
by A verified traveler from Orange County, CA

This hotel was close to just about everything yo

Posted Jun 14, 2015
Pros: In overall for being an old building this hotel was clean
Cons: the staff seemed to be young, not very customer service oriented. They need training!
A little the hotel was adequate we found the staff to be unprofessional And rude to customers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Pros: Bien situé
Cons: aucune
nous avons trouvé l'hôtel très bien situé et le personnel super.Très beau séjour!