Ratings based on 2,328 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Posted Sep 20, 2014
Pros: Stained glass windows and ceiling were beautiful. Appreciated coffee 24/7.
Cons: We would have liked one more chair to sit in. Maybe we should have asked.
Everyone at the hotel was very helpful and friendly. Breakfast was welcome addition and very good with many choices.
3 out of 5
by A verified traveler from M

A tidy place in a good location

Posted Sep 18, 2014
Helpful staff and tidy comfortable room. A good location out of the central area within easy reach of the Civic Centre.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, old-fashioned style

Posted Sep 17, 2014
Pros: Convenient location, good breakfast
Front desk staff was very helpful. The location was perfect for our needs. Cozy ambience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Estrada

Simply perfect.

Posted Sep 14, 2014
Though you are technically close to the tenderloin The Opal is in an ideal spot for so many different cool spots that i couldn't ask for a vetter hotel. also having an attached Mel's diner was an awesome bonus. The complimentary breakfast is handy and tasty. best stay in the city for me so far.
4 out of 5
Recommended
for Everyone
by A verified traveler

Attractive hotel near opera, symphony, museums.

Posted Sep 14, 2014
Pros: Attractive, clean, convenient location.
Cons: The continental breakfast was bad. They used the cheapest foods. The fruits were small. The oj was thin. The breads were tasteless.
Location: 8 blocks from Civic Center, where you can go to the opera, hear the wonderful SF Symphony, and visit museums.
Looks great. Was clean. But the continental breakfast was bad and the ventilation system made some noise.
1 out of 5
Recommended
for Everyone
by A verified traveler from shiraz iran and san diego ca

thank you

Posted Sep 12, 2014
Pros: not bad
Cons: cleaning
Location: meny homeless was very bad near the hotel that is very bad wiew for torist
two people werer there jastin and maria they were very kindly thank you from them thank you maria thank you jastin
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2014
Very clean. Although building was old, very pretty hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa, Canada

Nice hotel downtown

Posted Sep 11, 2014
Pros: The location was amazing. You could walk to every major attraction.
The room was tight for 3 adults. Breakfast area too small with extra small paper plates which forced people to use 5 each, at least. We suggested larger plates but the person at the lobby did not take the suggestion nicely. Actually said that no one had ever made such suggestion.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Close to places of interest

Posted Sep 11, 2014
Pros: The furniture, the staff, the breakfast, the location.
Cons: nothing really.
Location: Its located on one of the major roads leading you to it from out of town.
We had a car but if we wished to use transit it was close by. Driving was easy specially in such a big city. We could chose to eat close by or drive out which wasn't difficult.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Los Angeles

Only place available

Posted Sep 11, 2014
Pros: Is in the tenderloin but found a good place to eat.
Most of the hotels in SF were all booked for the time reservation. This hotel was a cab distance from my seminar but they were very nice. Found us a cab in the morning when all were busy.