Ratings based on 1,426 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business

Posted Nov 24, 2014
Pros: Cost effective, good location
Good place to stay on business. Clean, staff are pleasant. Location is good and the price is right.
2 out of 5
by A verified travelerfrom Little Rock, AR

Old and tiny

Posted Nov 15, 2014
Do not stay here. Spend more money and go somewhere else.
2 out of 5
by A verified travelerfrom Los Angeles, CA

Keep Your Expectations Low

Posted Nov 11, 2014
Pros: Jennifer at the front desk was the shining light during our entire stay. She was empathetic, action-oriented and customer focused. Thanks, Jennifer!
Cons: Update and upgrade rooms including beds. Remove multiple layers of paint that have been applied to all walls.
Location: Great location!
Surprised by indifferent front desk staff (except Jennifer). Room was in desperate need of repainting as there was at least 4 coats of paint on everything. Bed was uncomfortable. It felt like I was sleeping on a box spring and it sounded like it too. Walls are paper thin. You can hear everything in the surrounding rooms and hallway. Stayed for two nights. Not sure I'd return unless the rooms are updated and the front desk staff is better trained.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Comfortable hotel close to everything

Posted Nov 9, 2014
Pros: Very helpful and friendly staff.
Location: Close to transportation and shopping. Some good restaurants near by as well.
We had a very nice stay at the hotel. Very clean and comfortable rooms!
3 out of 5
Recommended
for Everyone
by A verified traveler

business meeting

Posted Nov 6, 2014
Pros: location
Cons: rooms could do with updating
hotel is nicley situated downtone, , rooms getting a bit shabby
3 out of 5
by A verified travelerfrom New York, NY

Clean, but no ammenities

Posted Nov 4, 2014
Pros: It was clean! This is my number 1 priority for a hotel.
Cons: Put safes in the rooms! Inform guests that doors will be locked at night.
I stayed here when I was in town for a week for a conference. It was fine, but probably wouldn't stay here again Pros: -Clean. This is the most important thing. -Short walk to Bart Cons: -No safe in the room -No room-service at all -They lock the doors to the hotel at night, and you need to use your room key to get inside. I wish I had known this before I came back around midnight and had to fumble through my bag while a group of guys stood right outside the door leering at me. Thanks.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

perfect location

Posted Oct 22, 2014
Cons: elevators are extremely slow
perfect location to visit San Francisco; walking distance from places to see (Yerba Buena Gardens, for example) and public means stops. my room was in decent conditions, but really small: very limited space for moving and storing. staff was very kind and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Nice hotel with great history. Needs a little TLC however.
2 out of 5
by A verified traveler

Do no pick the Pickwick

Posted Oct 7, 2014
Pros: Not much
Cons: Just about everything
Location: It's a 10-15 minute walk to Chinatown. Several big name stores for shopping. Easy access to a BART station.
This hotel is situated across the street from the US Mint building which, apparently, is a landing spot for homeless folks to "sleep" at night. We we were often woken up by the loud yelling and emergency vehicles that traveled down Market street SEVERAL times per night. The hotel itself was just so-so. Only one of two very SMALL elevators was in working order during our stay so the wait to go back and forth between our room and the lobby was often several minutes long. The house keeping staff uses the same elevator so this was definitely a hardship for them as well. The room itself was disappointing - the bed was squeaky as was the door to the bathroom. The shower head was so low we had to squat to wash our hair. The cable television did not seem to include the channel that was airing the playoff baseball games, so we could not watch them without going downstairs to the attached restaurant where the bartender was too busy (texting?) to take our order until we called him over. The final disappointment came when we received our receipt and found that we were charged for a day of parking - we flew to SF and DID NOT HAVE A CAR. The front desk attendant, Imelda, fixed the problem and reversed the charge but was completely unapologetic about it. I would not recommend or ever stay at the Pickwick again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fresno, Ca.

Very nice old hotel.

Posted Sep 28, 2014
The staff was very nice and welcoming. Parking across the street is cheaper than the hotel parking. The room is very small, but updated. Our king bed was very comfortable. The walls are paper thin, and we could hear simple conversation next door. Street side view isn't spectacular, but not bad. We came for a Giants game, and were able to walk to it. Close to spectacular shopping, and lots of choices for food.