Ratings based on 1,668 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Clara, CA

Nice hotel close to Union Square

Posted Feb 22, 2015
Pros: Location
Cons: Finish the repairs and painting in the hallway. The bathroom faucet fixtures were also coming apart.
Location: Close to the Westfield shopping center. The cable cars are near and fun to ride. The cable car museum is not too far is free and worth a visit.
We spent only one night in hotel. The hotel location is very good. It's close to the Powell street cable car and Westfield shopping center. Union square is also not far. The staff were pleasant. The room was clean and comfortable, but a bit small and the bathroom was also small. We got the room at about a 30% discount and it was worth it, but I don't think it's worth it's full price.
3 out of 5
by A verified travelerfrom Union Square

Old Hotel but Great Location

Posted Feb 18, 2015
Pros: The staff and location
Cons: The interior of the hotel needs a complete renovation and some areas around the hotel harbored panhandlers and people sleeping on the sidewalks nearby
Location: Westfield Center for shopping, several great restaurants in the area
We had a flight cancellation and had to find a room in town with short notice. We were able to get a room booked at the Pickwick that day but when we got in to the room we quickly noted that the room/hotel was very old and badly in need of renovations and updates to available amenities. The bathroom was extremely small with a bathtub in the corner with the coating in the bottom peeled off and the room was roughly painted with the original windows being covered with new ones but that were not sealed or installed properly. On the other side, the staff was very nice and the location was close to the Westfield Center and other great spots in the surrounding area. This hotel needs a lot of TLC before I could even begin to consider referring it to friends, family or returning again for another stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
I enjoyed the room, but as soon as you walked out the hotel door it was just not nice.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Sonora, CA

Centrally located not luxury but nice!

Posted Feb 2, 2015
Pros: Staff was friendly and helpful.
Cons: Insulations between rooms/shared doors. Larger bathrooms.
Location: Your in the heart of downtown San Francisco the sky is the limit!
Staff was accommodating, room was clean. Definitely a historic hotel. Street noise to be expected staying on 5th and mission. Adjacent room noise can be heard through the antique wood doors connecting rooms. Bed comfortable, bathroom small but adequate. Overall nice experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice older hotel.

Posted Feb 2, 2015
Nice older hotel. Not far from Union Square. Hotel is going through some renovations but this doesn't affect the overall experience. Staff was helpful.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Los Angeles

convenient location - good value during convention

Posted Jan 28, 2015
Cons: They sound-proofed the windows, but noise from the hallway and adjacent rooms was still above comfortable levels.
Location: Easy location for BART, Muni, F-trolley, or the cable car.
The check-in was fine, and I got a quieter room on an upper floor.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Decent hotel - very close to convention center

Posted Jan 26, 2015
Pros: Location
Hotel is OK. Insist on a room off the main street. Rooms are small but OK. Restaurant next door is just OK.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Jan 20, 2015
It was great hotel and overall close to all the clubs and close to market street
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

コンベンションに近くて快適

Posted Jan 20, 2015
Pros: コンベンションに近いこと。
Cons: 特になし
Location: コンベンションすぐ近く。ケーブルカーの乗り場もすぐそばです。
コンベンションの近く、ということで取りました。BART、ケーブルカーの駅もすぐ近くで、ユニオンスクエアも徒歩圏内、食事に行くにも便利で近くにスーパーもあって、買い出しにも便利です。 建物はかなり古め、ですが、よく手入れされており、快適でした。
5 out of 5
Recommended
for Everyone
by A verified traveler

Big beds but small bathroom

Posted Dec 28, 2014
Pros: I like the wide beds and the artistic decorations in the room.
Cons: The bathroom is too small.
Location: The location is great and it is right next to Westfield shopping mall. It is only few blocks from Union Square. Only few minutes walk from bus stops.
In general the room is quiet and comfortable. The beds are big and there is even a closet for clothes. There is a coffee machine, an alarm which we can use as a speaker to play music. The only thing we didn't like is the bathroom. It is way too small especially the shower area.