Ratings based on 1,668 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
by lorenzo from miami, fl
centrally locatedPosted Mar 6, 2014
Cons: they hotel is wear down, room is dirty, small, bathroom is like a 20$ motel.
right in the middle of union square. location is perfect, hotel is nasty, the room is like a 20$ MOTEL, the bathroom is ready to be closed, shower is dirty, wear down, shower is a nasty. the breakfast is a joke.. just juice and a little bread, that was all, no butter etc....
by A verified traveler
Old roomsPosted Mar 5, 2014
Good location but bad experience with room cleanliness
for Couplesby Sam from Washington State
Great location for downtown feel!!!Posted Mar 5, 2014
Pros: Cute Personality!
Cons: Breakfast provided was a little lacking, but its free!
Location: Great location for bus tours that stop at Union Square!
Great hotel! Great downtown location! Not the fanciest, but perfect for San Francisco vacation on a budget!
Jan 6, 2014 by Westley
Dear Sam W, Our hotel has a unique and charming personality that many other larger hotels in San Francisco lack. We are glad you enjoyed our location in the heart of Union Square, it is definitely convenient for bus tours and accessing public transportation. Our hotel offers muffins, croissants, orange juice & coffee for our daily Continental Breakfast. The front desk can recommend great cafe's within walking distance that serve full american breakfast for those who prefer more than a Continental Breakfast. It would be a pleasure to serve you again soon! -The Powell Hotel Team
Not worth it.Posted Mar 5, 2014
Cons: paint the rooms and replace carpet
Location: Union Square
was not what I expected. rooms are run down, carpet old and walls seem dirty. Bed was clean and comfortable. Small room but that is expected with SF older classic hotels.
Jan 6, 2014 by Westley
Dear Jeff, Thank you for sharing your honest feedback with us. Our hotel recently changed ownership/ management companies, and there will be many improvements made in the months to come. We hope you come back in the future and experience these improvements. Thank you for your support and we can’t wait to embark on this new chapter. -The Powell Hotel Team
for Everyoneby Gamaliel from Los Angeles
Perfect location on Powell.Posted Mar 3, 2014
The hotel was in a very good location. However, the city noise was still pronounced being on the 6th floor!
for Everyoneby Dan from Seattle
A very good option for a reasonable pricePosted Mar 3, 2014
Pros: Location! Also, the staff was very friendly and there was a happy hour from 5-6:30 every day with free beer and snacks.
Cons: Rooms and bathrooms are small, but it's a worthwhile tradeoff to be so close to everything downtown.
I enjoyed my four nights at the Powell. It was far less expensive than chain hotels in the area, and the location was fantastic...easy walking distance from the Moscone Center and many other downtown locations, plus the BART station was right outside the entrance and a huge 7-level mall is right across the street. Very easy to get anywhere you want to go without a car.
by judy from los angeles
Small and noisy roomPosted Feb 24, 2014
The hotel is the worst I've been to. The room was very small. I couldn't sleep because I could hear the breaking of glass downstairs in the alley. Also, I could hear the next door when he was brushing his teeth, washing his hands, and taking a shower. I could hear the squeaky noise from upstairs people walking. The room did not have a central heater. They only have a thin sheet to put over you and no comforter. I don't recommend this hotel
Jan 27, 2014 by Westley
Dear Judy K, Thank you for your review. We regret to hear that your experience was not to your liking. Our hotel recently changed ownership/ management companies, and there will be many improvements made in the months to come. We hope you come back in the future and experience these improvements. -The Powell Hotel Team
for Everyoneby maryanne from toronto,ontario,canada
amazing, amazing,amazingPosted Feb 23, 2014
Pros: all of it.
Location: everthing and any thing. everything is at your doorstep....litterally
the title says it all. the staff pass over the roof of service and attentiveness over any luxury rich hotel. i hope they are paid well and taken care of. i guess they are because they were always in good spirits, even at the busiest of times.we came in in some pretty turbulant sketchy weather and this just made us forget about it all.
for Everyoneby cck
SF Hotel at a convenient locationPosted Feb 17, 2014
Not a fancy hotel. Has all the basics. Clean, comfortable bed. Reasonably priced. 5 min away from where I need to attend a conference. Great hotel! I would definitely go back.
for Everyoneby A verified traveler
Great LocationPosted Feb 17, 2014
Pros: Centrally located to everything.
Location: Shopping located right across the street & transportation stations right there.
Hotel is located close to everything in San Francisco. Got a great rate for a room & for the price, would not hesitate to stay there again. Have stayed at several hotels in SF & so this has been the best so far!