Ratings based on 1,033 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Great boutique hotel

Posted Jul 28, 2015
Wonderful boutique hotel on top of a hill. Keep in mind that if you walk in SF, you will have to walk up a very steep hill every time you leave and come back to the hotel. Great staff. Beautiful rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

It got the job done

Posted Jul 23, 2015
Pros: It is a very nice hotel and very conveniently located.
Cons: The bed was a little to soft for our taste. We did not get a lot of rest.
Location: Kitty-corner from Grace Cathedral, walking distance to Union Square (although the way back us uphill, so beware). We actually walked to Pier 39!
The idea was to have a quick get-away to celebrate our anniversary and the hotel was more than adequate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Incredible getaway!

Posted Jul 8, 2015
Pros: Everything
Cons: Nothing
Location: Walking distance to Fisherman's Warf and China Town
The hotel was gorgeous with a very spacious room and comfortable bed! The Big 4 restaurant was phenomenal!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Nob Hill hotel

Posted Jun 22, 2015
Pros: The staff
The hotel is a little full of itself, but then again it's on Nob Hill and named for one of the Big Four, so what can you expect. I really appreciated the staff. Service was superior. But the purple velvet couch with pink cushions in the lobby is a bit much. It's a hotel for the upper class, but a step down from the Fairmont
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Jun 11, 2015
JUst excellent. My second time and Maureen pleasantly upgraded me both times to a suite. The rooms are gorgeous and staff excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

スモールラグジュアリーホテル

Posted Jun 7, 2015
ノブヒルの坂の上にあるステキなホテル。ケーブルカー3路線とも目の前または徒歩3分の場所から乗れるので、ユニオンスクエア至近というわけではないけれどとっても便利でした。 お部屋は清潔なのはもちろん、何よりオシャレ、そして広い。今回は安い部屋が売り切れてしまいジュニアスイートだったこともありますが、本当にくつろげました。 部屋のバスタブはちょっと小さくてシャワーの水圧も弱めでしたが、ホテルゲストに開放されているスパで、温水ジャグジー、サウナ、ミストサウナ、シャワーを使うこともできます。 スタッフも明るくて丁寧でフレンドリー。 オススメです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2015
Fantastic! Great room, great staff, and great location.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 3, 2015
Tres belle hotel, calme , pour couple, personne seulemou voyageur d'affaire. Tranquille et bien situé, la décoration est vraiment jolie . Personnel trés courtois.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

great location and view

Posted Jun 3, 2015
Pros: location and size
Cons: nothing
Location: shopping and top of the mark
really enjoyed the room and the staff. Everything was really first class
5 out of 5
Recommended
for Families
by A verified traveler

Comfortable, clean, spacious room

Posted Jun 2, 2015
Pros: The cleanliness and location of the hotel were the most appreciated elements.
The hotel valet, front desk, housekeepers were helpful and friendly., calling us by our names by the first day. We had a beautiful view as our room overlooked a park and the bay at a distance. Cable car stop was right across the street, making the location of the hotel convenient. We had a very pleasant experience!