Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Amazing service

Posted Jan 27, 2015
Pros: The staff was so kind said good morning every morning to our daughter by name and helped meet all our needs. You must try room service
Cons: The only thing I'd work on was we witnessed a incident with an intoxicated woman on the street in front of the hotel it was not handled well
Location: We started in Chinatown and a short walk to the pier loved the location because it's close to everything but away from the busy wharf
From the moment we arrived every person we came in contact with was wonderful they helped get a sitter order flowers book our massage and our tours of everything but the food from room service is what I can't get over so perfect if I could I'd live there
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic

Posted Jan 19, 2015
Good location, excelent Room, clean, have everything you need for a Perfect atay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 9, 2015
Wonderful. The entire staff was great with clean rooms too
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Key Biscayne, FL

Great location and wonderful hotel.

Posted Dec 14, 2014
Still recovering from the amazing food and wine in this town. Can't wait to visit again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom duggi

Terrific hotel

Posted Dec 7, 2014
The hotel ambience right from from the check in desk to the room are very relaxing and neat. The staff were very polite and helpful. Room service also is commendable.
5 out of 5
Recommended
for Everyone
by A verified traveler

A GREAT stay in San Francisco!!!

Posted Nov 27, 2014
This is a posh/splurge hotel. Very high tech room. The bathroom is an experience itself. Awesome shower. Great staff who are ultra professional but not the least bit snooty like some fancy hotels. I cut myself and needed a bandage. I swear someone was at my for with a BandAid in less than sixty seconds!
5 out of 5
Recommended
for Families
by Soniafrom Ukiah, CA

Family

Posted Oct 28, 2014 on Hotels.com
Very family friendly! Our baby is 2 months old and the staff was very accommodating!
5 out of 5
Recommended
for Families
by Dustinfrom Folsom

World Series

Posted Oct 28, 2014 on Hotels.com
Stayed at hotel for game 4 of the WS. Everything was perfect and amazing except for the bed. Bed was terrible.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto

highly recommend the St Regis

Posted Oct 22, 2014
Pros: staff was very helpful actually got us tickets last minute to the Giants American league championship game!
Location: great central location
any discerning traveler will not be disappointed with the St Regis experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel, great location.

Posted Sep 27, 2014
Pros: Great vibe for a large city hotel.
Cons: You have to remember that you are staying in a city. I was on a high floor and the street noise could be heard very clearly.
Location: Great for shops and restaurants,
Everything you would expect from a St Regis hotel. Food at AME was very good and the bar menu had a steak sandwich on it that if it was a religion I would start praying to it. Gym was a bit small but had everything you would need, pool is a good size and the spa had great service / attention to detail.